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Improving the i-945 Thermal Solution

To improve the thermal solution for the i-945, place the unit face down on a flat surface. Remove the base and the screws holding the back cover on to open the unit. Then remove the metal shield to reveal the interior of the unit. Follow the instructions as shown below.

Figure 1 - Remove the CPU fan by removing the screws that secure the fan to the heatsink, then unplug the power connector from the motherboard.

Figure 2 - Flip the fan over and Locate the arrows on that indicate the airflow direction; ensure the arrow on the fan is pointing down.

Figure 3 - After flipping the fan over, re-attach it to the heatsink. Be sure to run the cable for the power connector behind the hard drive power cable, as shown.

Figure 4 - Attach the power connector to the opposite motherboard connection, next to the RAM, as shown.

Figure 5 - When replacing the metal shield cover and connecting the system fan connector, be sure to route the cable around the heatsink as shown to avoid the cable hitting the fan.
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There are many reasons why a mini PC may require troubleshooting.  If upgrades are to be completed to the mini PC, the end user may wish to contact Technical Support for assistance.  If a user is trying to upgrade the memory installed in their all-in-one PC, for example, it would be wise to ensure the correct memory is used to avoid conflicts or other issues arising.

The medical grade all-in-one computer is built to keep liquids and other healthcare related mess out of the small PC.  The design may imply to some that it is a difficult matter to reach the inside of the mini PC, and a call to Cybernet Support Representatives will alleviate this concern.

If an iOne-GX31 has been plugged in incorrectly, the mini PC could fail to start.  A power safety feature is built into the iOne-GX31 to keep the small PC from being damaged to electrical shock.  Though mentioned in the manual and a label on the mini PC external power supply, this fact can sometimes be overlooked.  Therefore a contact to Cybernet’s support department is required to clarify this issue for the client.  The goal of our Support Team is to troubleshoot any mini PC issue until all options are exhausted.  At that time the small PC would then be authorized for repair.

Because Cybernet utilizes the latest advances in small PC technology, we take pride in the reliable technical support offered. Our knowledge base is available to assist with issues pertaining to our All-in-One PC family. For any questions or concerns about our mini PC products, Technical Support Representatives may be reached via telephone, online chat or email.

Should your mini PC need to be sent in for repair, we guarantee fast turn-around times to minimize delays to your operation.  When a small PC is returned to Cybernet, it is serviced and subjected to the same thorough testing as a new All-in-One PC would be.
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