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How to Migrate from Outlook Express to Windows Live Mail

Windows Live Mail is the successor to Microsoft's Outlook Express mail client. With Windows Live Mail you can have access to Hotmail, Gmail, Yahoo! and any other email account that could be used in Outlook Express. Users of Windows XP can upgrade to Windows Live Mail and import their Outlook Express settings into Windows Live Mail. Users upgrading to Windows 7 will need to back up their Outlook Express data before installing the new Operating System, as Windows 7 does not ship with Outlook Express. Below we will detail both scenarios.

If you install Windows Live Mail on a computer that has been using Outlook Express, messages and the address book can be imported into Windows Live Mail. For messages, open Windows Live Mail and click File, then Import Messages, then Microsoft Outlook Express 6. To copy your Address Book click Tools, then Contacts, then File, then Import, then Address Book for Current Windows User.

If you have Outlook Express on an older PC and buy a new one with Windows Live Mail, or if you intend on upgrading your current Operating System to Windows 7, you will need to backup Outlook Express's DBX files. For each folder in your mailbox, Outlook Express saves messages in a single compressed file with an extension of .DBX. For example, all messages in your Inbox will be in a file named Inbox.dbx. DBX files can be located within Outlook Express by clicking Tools, then Options, then Maintenance, then Store Folder. Typically the Store Folder is named Outlook Express; be sure to backup the DBX files contained within the Store Folder to a location that can be easily accessed when the reinstall is completed. Or if it is a new PC, backup the files to removable media. Then follow the import directions above.

To export the Address Book, open Outlook Express. Then click Addresses, then File, then Export. You will be presented with prompts which give options for exporting different types of address books. Choose to export as a CSV (comma separated values) file. The resulting file will be a plain text list with the address book information separted by commas. Be sure to name the file with a .txt extension, and follow the import instructions above to for the Address Book.

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  1. I installed Microsoft Office 2007 and now my spell check is French only!

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There are many reasons why a mini PC may require troubleshooting.  If upgrades are to be completed to the mini PC, the end user may wish to contact Technical Support for assistance.  If a user is trying to upgrade the memory installed in their all-in-one PC, for example, it would be wise to ensure the correct memory is used to avoid conflicts or other issues arising.

The medical grade all-in-one computer is built to keep liquids and other healthcare related mess out of the small PC.  The design may imply to some that it is a difficult matter to reach the inside of the mini PC, and a call to Cybernet Support Representatives will alleviate this concern.

If an iOne-GX31 has been plugged in incorrectly, the mini PC could fail to start.  A power safety feature is built into the iOne-GX31 to keep the small PC from being damaged to electrical shock.  Though mentioned in the manual and a label on the mini PC external power supply, this fact can sometimes be overlooked.  Therefore a contact to Cybernet’s support department is required to clarify this issue for the client.  The goal of our Support Team is to troubleshoot any mini PC issue until all options are exhausted.  At that time the small PC would then be authorized for repair.

Because Cybernet utilizes the latest advances in small PC technology, we take pride in the reliable technical support offered. Our knowledge base is available to assist with issues pertaining to our All-in-One PC family. For any questions or concerns about our mini PC products, Technical Support Representatives may be reached via telephone, online chat or email.

Should your mini PC need to be sent in for repair, we guarantee fast turn-around times to minimize delays to your operation.  When a small PC is returned to Cybernet, it is serviced and subjected to the same thorough testing as a new All-in-One PC would be.
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