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When I turn on my PC, it gets stuck at the Cybernet Logo/Splash Screen
 

Cause - Possible CMOS Corruption, bad Internal Power Supply and/or Motherboard

1. Open up the PC to clear the CMOS; please see the applicable article for model-specific instructions.

2. Once done, see if the unit boots past the splash screen.

3. If not, inspect the internal components to ensure everything is plugged in securely and properly. Look for obvious physical damage such as burnt components or bulging capacitors on either the motherboard and/or internal power supply. The internal power supply is located on top of the Hard Drive, connected to a metal bracket. If there is any noticeable bulging or blown caps on either the internal power supply or the motherboard, then those components would need to be replaced.

4. Contact the Cybernet Sales Department and/or visit www.cybernetman.com for pricing and availability of spare parts. Elite 4 Internal Power Supplies must be sent to Cybernet for repair; contact Cybernet Tech Support to find out about the Elite 4 Internal Power Supply repair program.

5. If both of these components seem fine, try unplugging the hard drive, followed by the CD Drive. If the unit boots past the splash screen with either device unplugged, the unplugged device may be at fault. Try a replacement to continue testing the unit.

 

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Looking for space saving all in one PCs, all in one medical computers, hospital computers, or all in one desktop computers that can reduce clutter and free up your workspace? Cybernet Manufacturing, Inc. is the right place to find what you need. Cybernet is the industry pioneer in all in one PCs, all in one medical computers, touch screen PCs, keyboard computers, fanless all in one PCs, and IP65 industrial PCs. Since 1996, we have been developing and manufacturing reliable, high-performance all-in-one computer solutions that can be customized to fit any enterprise environment. We serve a wide range of industries, including banking, health care, education, government and POS systems for retail. Cybernet’s product lines include several all-in-one computer designs that fit in compact packages. Our iOne-GX45 is an all in one, customizable LCD PC that has the computing power of a desktop PC packaged in an LCD monitor. Similarly, the iOne-H5 and iOne-G4 are powerful touch screen PCs with a widescreen display. The ZPC-GX31 is a computer housed in a keyboard, with a “zero footprint” on your desktop. There are two medical grade touch screen PCs ideal for use in a hospital or clinic, including a medical all in one computer (the iOne-MP171) and a fanless all in one medical computer (the iOne-MP172) that both have an antimicrobial coating for sterile medical environments. The iOne-MP172 can also be used as a fanless industrial PC. All of our all in one computer products are customizable to fit your specific environment, and our account reps work with you one on one to determine the right configuration to meet your specifications and your budget. The ease of deployment and installation for our all-in-one PCs will lower your overall ownership cost.
 
Cybernet also offers a full range of computer accessories to complement and maximize the use of your all-in-one PC. From hard drives to medical carts and mounting arm solutions, we have everything needed to maximize your all in one computer.
 
Cybernet builds in exceptional reliability and quality to all of its products, but also delivers personalized support from day one. With a U.S.-based tech support team, we are standing by to help you get the most of your all-in-one computers. Should the need arise to have the all in one PC sent in for repairs, we also guarantee fast turn-around times to minimize downtime and keep your operations up and running.  When an all-in-one PC is returned to Cybernet for warranty service, it is subjected to the same thorough testing as a new all-in-one PC.  At Cybernet, our primary focus is on customer satisfaction.
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