Select Product Subject / Article Number e.g KB244  

 


 
This article is available online at:
http://www.cybernetman.com/kb/index.cfm/fuseaction/home.viewArticles/articleId/63

My i-One touch screen is not working
 

Cause - Possible CMOS or Driver corruption

Follow these steps to correct the problem:

1. First be sure to uninstall the touch screen driver by removing the Touchkit program. To do this in Windows XP, go to Start, Control Panel, then Add/Remove Programs (for Windows Vista/Windows 7 users it will be Start, Control Panel, Programs and Features.)

2. Locate the entry for Touchkit and choose to uninstall it.

3. When prompted to restart the machine, do not do so. Instead shut down the PC and remove power from it.

4. Clear the CMOS and load optimized defaults by following the model-specific directions in the related article.

5. When the Operating System reboots, reinstall the touch drivers. Use either the driver CD that shipped with the unit, or download the drivers from www.cybernetman.com (from the Support section of the navigation tab, choose Downloads).

6. Once downloaded and extracted, run the executable (setup.exe). Be sure to accept all default options and click Next to install the software.

7. After the installation completes, restart the computer.

8. When the system has rebooted, launch the Touchkit program via the Touchkit icon on the desktop and click the Add button. This allows the touch controller to be added and the touch screen to be calibrated.

9. Once added, a restart of the PC may be required prior to being able to calibrate. Please refer to the Attachments below for the options to choose when calibrating the touch screen. The first two files refer to the iOne-GX31 and i-945; the last file is in reference to the i-One M661ST.

 

Related Articles
 

Would you like to?

Attachments
 

  Cybernet Resource Center
  About Cybernet   Services & Support   Success Stories   All-in-One PCs   Medical Computer   Medical Carts & Mounts
 


Pricing, specifications, availability and terms of offers may change without notice, are not transferable and are valid only for new purchases from Cybernet for delivery in the 50 United States. Taxes, fees, and shipping and handling charges are extra, vary and are not subject to discount. Cybernet cannot be responsible for pricing or other errors, omissions, or consequences of misuse of this website and its functions, and reserves the right to cancel orders arising from such errors. Discounts cannot be retroactively applied. Orders are subject to cancellation by Cybernet.  Unless you have a separate agreement with Cybernet, all sales are subject to Cybernet's Terms and Conditions of Sale.

Looking for space saving all in one PCs, all in one medical computers, hospital computers, or all in one desktop computers that can reduce clutter and free up your workspace? Cybernet Manufacturing, Inc. is the right place to find what you need. Cybernet is the industry pioneer in all in one PCs, all in one medical computers, touch screen PCs, keyboard computers, fanless all in one PCs, and IP65 industrial PCs. Since 1996, we have been developing and manufacturing reliable, high-performance all-in-one computer solutions that can be customized to fit any enterprise environment. We serve a wide range of industries, including banking, health care, education, government and POS systems for retail. Cybernet’s product lines include several all-in-one computer designs that fit in compact packages. Our iOne-GX45 is an all in one, customizable LCD PC that has the computing power of a desktop PC packaged in an LCD monitor. Similarly, the iOne-H5 and iOne-G4 are powerful touch screen PCs with a widescreen display. The ZPC-GX31 is a computer housed in a keyboard, with a “zero footprint” on your desktop. There are two medical grade touch screen PCs ideal for use in a hospital or clinic, including a medical all in one computer (the iOne-MP171) and a fanless all in one medical computer (the iOne-MP172) that both have an antimicrobial coating for sterile medical environments. The iOne-MP172 can also be used as a fanless industrial PC. All of our all in one computer products are customizable to fit your specific environment, and our account reps work with you one on one to determine the right configuration to meet your specifications and your budget. The ease of deployment and installation for our all-in-one PCs will lower your overall ownership cost.
 
Cybernet also offers a full range of computer accessories to complement and maximize the use of your all-in-one PC. From hard drives to medical carts and mounting arm solutions, we have everything needed to maximize your all in one computer.
 
Cybernet builds in exceptional reliability and quality to all of its products, but also delivers personalized support from day one. With a U.S.-based tech support team, we are standing by to help you get the most of your all-in-one computers. Should the need arise to have the all in one PC sent in for repairs, we also guarantee fast turn-around times to minimize downtime and keep your operations up and running.  When an all-in-one PC is returned to Cybernet for warranty service, it is subjected to the same thorough testing as a new all-in-one PC.  At Cybernet, our primary focus is on customer satisfaction.
Copyright 2001 - 2012 Cybernet Manufacturing, Inc. All Rights Reserved.