Banking Success Stories

With more than 14,000 customers and over 1 million units installed, Cybernet helps financial institutions build and manage their teller PC stations.

 
Banking

The banking industry has embraced PC technology in many forms for their customer-facing applications. Today customers can choose how they want to interact with their bank, whether remotely over the Internet or with a teller at a bank or credit union. Many transactions must still be completed at a banking facility, however, and often customers just prefer to bank in person. Traditional teller stations are quite small, with little room for computers and cables. On top of that, these applications are mission-critical because transactions must be completed; a teller can’t stop in the middle of one. PCs must therefore be compact yet reliable. Read about how Cybernet’s customers have found perfect all-in-one PC solutions not only for the teller window, but also for back-office operations.

Customer Snapshot

MEMBERS CREDIT UNION
MEMBERS CREDIT UNION
Website: www.memcu.com/
HQ: Winston-Salem, NC
18 branches
Challenge

Free up desktop space throughout their offices
Solution

ZPC-GX31 and ZPC-H6 keyboard PCs for tellers and back office
Results

Reduced desktop clutter, easy to deploy and maintain, high reliability
Customer Snapshot

OZARK BANK
OZARK BANK
Website: www.ozarkbank.com/
HQ: Ozark, MO
Challenge

Find all-in-one PCs with fast processors and Windows 7
Solution

iOne-GX45 PCs for teller and drive-through windows
Results

Ideal design eliminated clutter, fast processors increased efficiency
Customer Snapshot

BANK ANNAPOLIS
BANK ANNAPOLIS
Website: www.bankannapolis.com
HQ: Annapolis, MD
Challenge

Unclutter teller stations, streamline maintenance tasks
Solution

ZPC-GX31 and ZPC-H6 keyboard PCs for tellers
Results

Clutter-free teller stations, ease of maintenance, lower cost of ownership
Customer Snapshot

FIRST SERVICE BANK
FIRST SERVICE BANK
Website: www.1stservicebank.com
HQ: Greenbrier, AR
115 employees
Challenge

Find space spacing PCs for tellers and banking staff
Solution

ZPC keyboard PCs for tellers, iOne-H5s for customer service and administration
Results

Saves space, easy to use, fast to deploy
Customer Snapshot

SOUTH JERSEY FCU
SOUTH JERSEY FCU
Website: www.southjerseyfcu.com/
HQ: Deptford, NJ
Size: 40,000 members, 6 branches
Challenge

Integrate all-in-one PCs into member service pods
Solution

iOne-GX31 PCs built into service area pods in credit union branches
Results

Enhanced the design of the service pods, fast deployment, powerful performance
Customer Snapshot

HORIZON CREDIT UNION
HORIZON CREDIT UNION
Website: www.hzcu.org
HQ: Spokane Valley, WA
Assets: $400 million+
Challenge

Find space saving, powerful PCs for MSRs’ windows
Solution

ZPC-GX31 at every MSR window in 16 branches
Results

Freed up workspace, optimum configuration for banking peripherals
Customer Snapshot

SAVINGS BANK OF WAKEFIELD
SAVINGS BANK OF WAKEFIELD
Website: www.tsbawake24.com
HQ: Wakefield, MA
Employees: 140
Challenge

A reliable and durable keyboard PC for teller windows
Solution

ZPC-GX31s for teller windows at all bank branches
Results

Superior reliability reduced maintenance time, space freed up at teller windows
Customer Snapshot

SPENCER SAVINGS BANK
SPENCER SAVINGS BANK
Website: www.spencersavings.com
HQ: Elmwood Park, NJ
$1.9 billion total assets, 225 employees
Challenge

Greater processing speed, power capacity in an all-in-one PC
Solution

iOne-GX31 all-in-one LCD PCs
Results

Greater performance, reliability and value saved money
1 | 2 Next