This case focuses on Brian Lewis, Desktop Technician at Indiana Regional Medical Center (IRMC) Hospital. The hospital is located in Indiana, Pennsylvania — not the Midwest state. Acclaimed for its many advancements in knowledge and technology, IRMC is a benchmark of progressive patient care. Brian maintains that IRMC’s decision to stick with Cybernet
is rooted in a number of distinct advantages. The advantages were reinforced when the company conducted comparisons and evaluations of several different all-in-one PC
manufacturers. For both screen visibility and graphics, the i-One
toppled the competition.
IRMC’s existing relationship with Cybernet
has been instrumental in keeping the facility’s technological sophistication in peak condition. A completely satisfied customer of Cybernet
, the hospital already has equipped its rooms and hallways with an extensive fleet of ZPC
models. Both the i-One
have been facilitating information management in the Nurse’s area with faithful regularity. Moreover, a number of i-One
models are seeing duty in the labs, while ZPC
s are putting their muscle to work throughout the ER. Never seeming to get enough of a good thing, the hospital staff recently secured an additional fleet of i-One
s in quantities of 10-15 units per order. Configured with 1GB RAM and an 80GB hard drive but without a touch screen, each unit employs one of the hospital’s own keyboards.
In addition, the i-One
models consistently deliver flawless performance of the much relied upon Meditech software, as well as a number of basic PC applications. Nurses are especially fond of the i-One
, since the sleek and stylish machine fits comfortably where space is at an absolute premium – the hospital Nursing Stations. Sitting unobtrusively on a countertop, the i-One
always is major help, not a hindrance. The nursing staff also appreciates the i-One
’s high visibility, 19’ screen, as well as the unit’s user-friendly standard-size keyboard.
Lab Technicians are equally pro i-One
. Not only are a number of the units already hard at work in IRMC labs, the Techs will be adding even more to the fleet. In fact, the i-One
will be the standard PC for the lab, replacing the Weiss 12” green monitor terminals connecting to their server. As always, the lab will be going non-touch screen to reduce the risk of transferring disease, chemicals, etc. Currently, the lab runs an emulator software named Reflection, which performs flawlessly in tandem with the i-One
Since IRMC has elected not to run Vista on any of their new i-One
’s XP option is a welcome advantage. More than happy to accommodate the hospital’s current volume license for XP Pro, Cybernet
ships all of the newly ordered i-One
s pre-installed with that operating system. This accommodation enables the hospital to fulfill its need for backwards compatibility with their hundreds of other, non-Cybernet
Brian and the entire hospital team are unanimous in their opinion of the i-One
’s ongoing performance – excellent. According to the group, the computer certainly holds its own against any standard hospital PC. Based on current performance levels and anticipated advances, the i-One
no doubt will remain a mainstay of IRMC for well into the future.