VillageCare and Cybernet:
New All-in-One PCs for a New Rehabilitation Center

The VillageCare Rehabilitation and Nursing Center of Manhattan turned to Cybernet when it came time to open their new center. Accustomed to all-in-one PCs with touch screens, their nurses had high expectations for reliability of their new units. Cybernet’s iOne-GX31s and iOne-MP171s delivered on those expectations. The ease of deployment and maintenance also is a plus for VillageCare’s Managing Director of IT. He was able to deploy all the units on schedule, and the units have been problem-free since the new center opened.
 
 
The Customer
VillageCare is a community-based, not-for-profit health care organization in New York serving the elderly and persons living with HIV/AIDS. One of the their newest facilities is the 105-bed VillageCare Rehabilitation and Nursing Center  in Manhattan, where most patients receive rehabilitation and recovery care to return home, as opposed to a traditional end-point usually associated with traditional nursing home care. Services and resources provided at the center include physical medicine and orthopedics, physical and occupational therapy, therapeutic recreation, full-time medical staff and general and specialized rehabilitation services.
 
The Business Challenge
Managing Director of IT Michael Della Villa arrived at VillageCare IT department just as construction of the new Center was nearing completion. VillageCare wanted to have all new computer equipment in the new facility.  VillageCare Rehabilitation and Nursing Center, the first newly construction skilled nursing facility for adults built in Manhattan in the last half century, replaced an aging facility that had been operated by VillageCare since the 1970s. The old nursing home facility had already been using all-in-one PCs with touch screens, so that was also the plan for the new facility. Michael’s predecessor had already ordered Cybernet iOne-GX31s for the nurses and CNAs (certified nursing assistants) to use in the new facility. In addition, a few Cybernet iOne-MP171 medical computers with antimicrobial coating had been ordered for the physical therapy areas and the clinician room. It was up to Michael and his staff to deploy the new Cybernet units.
 
The Cybernet Solution
The nurses and CNAs primarily use the all-in-one PCs to enter information into patient records using their 6N Systems EMR software; the units are located at nursing stations throughout the facility. Michael needed to load the 6NSystems software onto the new iOne-GX31 and iOne-MP171 units, along with other key software. He and his staff had to deploy all of the PCs in the new facility including the Cybernet units all at once – nearly 80 units in a short amount of time. They had to make sure that the new facility’s IT operations would be up and running on schedule. They used an imaging/ghosting process to speed things along. All the PCs were deployed on time.
 
Key Results
The nurses and CNAs were already familiar with touch screen all-in-one PCs at the older facility, so there was no learning curve for them, but they did expect high levels of reliability. Cybernet’s iOne-GX31s and iOne-MP171s delivered. Not only did the units meet the requirements for saving space, performance, and features, but the reliability has been outstanding. Michael has had no issues to deal with regarding the Cybernet units; they were very easy to deploy and are trouble-free to maintain.

 

"Cybernet’s all-in-one PCs were the perfect choice for our new, state-of-the-art VillageCare Rehabilitation and Nursing Center. Deployment was a breeze, and the reliability surpassed our expectations."

- Michael Della Villa, Managing Director of IT, VillageCare


Overview
Industry
Health Care

Cybernet Product
iOne-GX31, iOne-MP171

Challenge
Deploy new all-in-one PCs with touch screen

Solution
iOne-GX31s and iOne-MP171s

Results
Easy deployment, outstanding reliability

 
Photo Gallery
 
Customer Snapshot

VillageCare
VillageCare
Website: www.villagecare.org
HQ: New York, NY
 


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Looking for space saving all in one PCs, all in one medical computers, hospital computers, or all in one desktop computers that can reduce clutter and free up your workspace? Cybernet Manufacturing, Inc. is the right place to find what you need. Cybernet is the industry pioneer in all in one PCs, all in one medical computers, touch screen PCs, keyboard computers, fanless all in one PCs, and IP65 industrial PCs. Since 1996, we have been developing and manufacturing reliable, high-performance all-in-one computer solutions that can be customized to fit any enterprise environment. We serve a wide range of industries, including banking, health care, education, government and POS systems for retail. Cybernet’s product lines include several all-in-one computer designs that fit in compact packages. Our iOne-GX45 is an all in one, customizable LCD PC that has the computing power of a desktop PC packaged in an LCD monitor. Similarly, the iOne-H5 and iOne-G4 are powerful touch screen PCs with a widescreen display. The ZPC-GX31 is a computer housed in a keyboard, with a “zero footprint” on your desktop. There are two medical grade touch screen PCs ideal for use in a hospital or clinic, including a medical all in one computer (the iOne-MP171) and a fanless all in one medical computer (the iOne-MP172) that both have an antimicrobial coating for sterile medical environments. The iOne-MP172 can also be used as a fanless industrial PC. All of our all in one computer products are customizable to fit your specific environment, and our account reps work with you one on one to determine the right configuration to meet your specifications and your budget. The ease of deployment and installation for our all-in-one PCs will lower your overall ownership cost.
 
Cybernet also offers a full range of computer accessories to complement and maximize the use of your all-in-one PC. From hard drives to medical carts and mounting arm solutions, we have everything needed to maximize your all in one computer.
 
Cybernet builds in exceptional reliability and quality to all of its products, but also delivers personalized support from day one. With a U.S.-based tech support team, we are standing by to help you get the most of your all-in-one computers. Should the need arise to have the all in one PC sent in for repairs, we also guarantee fast turn-around times to minimize downtime and keep your operations up and running.  When an all-in-one PC is returned to Cybernet for warranty service, it is subjected to the same thorough testing as a new all-in-one PC.  At Cybernet, our primary focus is on customer satisfaction.
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