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My External Power Supply's LED Light is on but my PC Will Not Turn On/Stay On
Cause - Improper plug-in procedure and/or the DC-In pins of the External Power Supply have become recessed
1. If the PC will not turn on but the External Power Supply's LED is lit (green or blue), first ensure the unit is being plugged in correctly. The safest way to plug in the PC is to plug the DC end of the External Power Supply into the unit, followed by the AC end from the wall into the External Power Supply.
2. If this process is being followed and the unit still will not turn on and/or the machine is turning off at random, check to ensure the 4 pins on the DC end of the External Power Supply do not seem recessed. For normal operation these pins should be almost to the top of the connector, but just barely below it (PSU FIX2.JPG).
3. If it seems the pins are further down than those in the picture, adjusting them so that the pins are in the right position is required. Take the DC-IN connection in one hand, and the choke of the External Power Supply in the other. Simultaneously pull down on the DC-IN locking connector while pushing up on the choke until the pins are correctly aligned. Please see PSU FIX.JPG for an image of this process.
4. If the pins are properly aligned to the DC connector, try a different External Power Supply to see if the issue remains with the unit or follows the External Power Supply.
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Looking for space saving all in one PCs, all in one medical computers, hospital computers, or all in one desktop computers that can reduce clutter and free up your workspace? Cybernet Manufacturing, Inc. is the right place to find what you need. Cybernet is the industry pioneer in all in one PCs, all in one medical computers, touch screen PCs, keyboard computers, fanless all in one PCs, and IP65 industrial PCs. Since 1996, we have been developing and manufacturing reliable, high-performance all-in-one computer solutions that can be customized to fit any enterprise environment. We serve a wide range of industries, including banking, health care, education, government and POS systems for retail. Cybernet’s product lines include several all-in-one computer designs that fit in compact packages. Our iOne-GX45 is an all in one, customizable LCD PC that has the computing power of a desktop PC packaged in an LCD monitor. Similarly, the iOne-H5 and iOne-G4 are powerful touch screen PCs with a widescreen display. The ZPC-GX31 is a computer housed in a keyboard, with a “zero footprint” on your desktop. There are two medical grade touch screen PCs ideal for use in a hospital or clinic, including a medical all in one computer (the iOne-MP171) and a fanless all in one medical computer (the iOne-MP172) that both have an antimicrobial coating for sterile medical environments. The iOne-MP172 can also be used as a fanless industrial PC. All of our all in one computer products are customizable to fit your specific environment, and our account reps work with you one on one to determine the right configuration to meet your specifications and your budget. The ease of deployment and installation for our all-in-one PCs will lower your overall ownership cost.
Cybernet also offers a full range of computer accessories to complement and maximize the use of your all-in-one PC. From hard drives to medical carts and mounting arm solutions, we have everything needed to maximize your all in one computer.
Cybernet builds in exceptional reliability and quality to all of its products, but also delivers personalized support from day one. With a U.S.-based tech support team, we are standing by to help you get the most of your all-in-one computers. Should the need arise to have the all in one PC sent in for repairs, we also guarantee fast turn-around times to minimize downtime and keep your operations up and running. When an all-in-one PC is returned to Cybernet for warranty service, it is subjected to the same thorough testing as a new all-in-one PC. At Cybernet, our primary focus is on customer satisfaction.
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