Knowledge Base

How to Replace the Battery in Your CyberMed/Cybernet T10 Tablet

If you have followed the appropriate troubleshooting steps and it is determined that the battery in your tablet is dead and needs to be replaced, the fastest way to get your tablet back up and running is to change the battery yourself. Since the tablet uses much smaller parts and screws than a standard PC, this would be considered an intermediate task. You will need a small Phillips head screwdriver to accomplish this task.

The first thing we need to do is move the screw cover out of the way, so that we can get to the screws that hold the back cover in place. The screw cover can either be a rubber type (white or black depending on the T10 you have) or a clear plastic piece that is made for holding a stylus.
The rubber type can be removed by turning the tablet so that you are looking at the back side of the unit, then pulling up one end or the other, gently. One side will come up easy, the other will not. The side that does not come up easily will stay attached, the rest will easily pop out.

The clear plastic stylus clip can be removed by pulling straight up on one side of the clip. Much like the rubber type, one side will come off easier than the other side. Once all but the one side are popped out of place, swing the rest out of the way.
Now you should see the two screws we need to remove from the unit. Remove these screws and keep them in a safe place. They are pretty small and can get lost easily. We recommend using a magnet or a small container with a lid.
To open the unit up, all you will need to do is use your fingernails to open one corner. Where the rear cover and the chassis comes together, you will see a groove. Using your fingernails as leverage, you should be able to pull the back cover off of the chassis. This does not take a lot of effort. You should not have to pull very hard to get the unit open. Just a firm but smooth pull. Then just work your way around the top, sides and bottom of the unit to get the back cover off.
Now that you have the unit open, you should be able to see the battery. It is the large flat black rectangle on the right. The three areas we want to focus on are the battery connector and the two battery hold-downs.
The battery connector has black electric tape covering it. Remove this tape and disconnect the battery connector from the motherboard.
Now remove the two screws in each of the battery hold-downs. At this point the battery is "disconnected," but the battery itself is still held in place with double sided tape. You will need to carefully pry the battery up. When removing the battery, the reason for the care needed is due to the battery sitting on the back side of the display panel, which we don't want to damage.

Caution: When removing the battery, carefully pull it off of the double sided tape, so as to not damage the display panel.

Once you have the old battery out, it is just a matter of reversing the process to install the new battery. Put the new battery in place, screw the battery hold-downs in place, connect the battery to the mothreboard, replace the electric tape on the connector, replace the back cover and install the two screws that go in the top of the unit.