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ZPC-GX31
There were 98 articles found in this category.
- Internet Explorer - More Information
This article contains links to Microsoft® web sites for how-to support and answers to general usage questions about Internet Explorer.
Topic
What are you trying to do?
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- Is it possible to rotate the display on a 2nd monitor?
Cause - Possible configuration issue in Windows.
Yes it is. A second LCD display may be used in Windows for extended desktop mode. Within the Intel Graphics properties window you can Enable Rotation, as seen in the attached image. Enter the Int ...
- Is the DVI Display on my ZPC DVI-I or DVI-D?
Cause - Digital Display
The ZPC displays only in DVI-D, not DVI-I. DVI-D is for DVI Digital Displays ONLY. Check the documentation and/or website of the LCD monitor you intend to use to determine if it is compatible with the ZPC. Also be sure the ...
- Is there a specific order to follow when installing drivers?
Cause - Correct Driver Installation.
Once installation of the Operating System is completed, install the drivers in the following order. Be sure to reboot between each step!
1. Chipset drivers
2. Video drivers
3. Audio drivers
4. LAN dr ...
- Material Specifications & Physical Characteristics for Privacy Filters
For more detailed information regarding material specifications, please download the attached specification sheet.Privacy Filter Features and Benefits:Actual filter dimensions for the 19" are 11.89" high x 14.83" wide; 17" dimens ...
- More Information On, How to Enable Bitlocker for Windows 7 Ultimate
Windows BitLocker Drive Encryption is a security feature that provides better data protection for your computer, by encrypting all data stored on the Windows operating system volume. (For the sake of this article, a volume consists of one or more par ...
- My computer is acting up (Hard Drive/RAM Tools)
Many things can cause a PC (from Cybernet or otherwise) to run slower than it has in the past or even to crash. The most common cause is a full hard drive; if the hard drive is full of data (85% or more) it can cause a PC to operate much slower than ...
- My display has a defective pixel!
Cybernet offers a 1-year warranty for defective pixels that meet the following criteria: 5 bright sub-pixels, 7 dark sub-pixels, or a combination of 7. This is because a pixel usually is not dead, and may be fixable. The following information is re ...
- My External Power Supply has a Green LED but my PC Will Not Turn On/Stay On
Cause - Improper plug-in procedure and/or the DC-In pins of the External Power Supply have become recessed.
If your PC will not turn on but the External Power Supply has a green LED, first ensure the unit is being plugged in correctly. The safest w ...
- My PC does not power on
Cause - AC power applied prior to connecting DC power
If the PC is plugged in but there is no response from the power button, the External Power Supply may not have been plugged in correctly. Disconnect the External Power Supply from both the power ...
- My PC has gone out of warranty and doesn't work right
Cause - Age of the components and advances in technology have caused the PC to work slowly
In the world of IT it is generally agreed that the average lifespan of a PC is 2-5 years. The number is dependent on a multitude of factors, including advanc ...
- My PC has very limited mixer options for recording
Cause - Outdated Audio driver is installed
The original driver for the Realtek Audio did not allow for separate volume controls to be enabled when recording; there was one master slider that controlled all volume levels. This was known as 'mix-mode ...
- My Windows XP installation seems to be caught in an activation loop; each time I activate successfully and restart, it asks me to activate again, just to tell me I've already activated and restarts the process over again!
Cause - Windows XP Activation Data file may have been corrupted after trying to activate Windows or following installation of Windows updates
Below are troubleshooting steps for a Windows XP Product Activation Loop error. This error is not spe ...
- My Zero-Footprint-PC has no keyboard function
Cause - Check keytop connections and/or POS Jumper
If the system is powered on and loads the operating system but there is no keyboard function, power down the PC. Open the unit and ensure all connections from the keytop to the motherboard are prop ...
- No sound from the Microphone?
If unable to get a microphone to record any sounds, there are two settings to check in Windows XPFirst try adjusting the Microphone Volume settings by double-clicking on the Speaker Icon in the taskbar tray, near the clock. The Master Volume window ...
- OEM Office 2010 Upgrade Program
Qualifying versions of OEM Office 2007 purchased and activated between March 5, 2010 and September 30, 2010 will be eligible for an upgrade to the equivalent Office 2010 version.
Qualifying Product
Upgra ...
- One of the keys on my keytop is broken, how do I get a replacement?
Cause - Physical damage due to use over time and/or abuse
Cybernet's limited warranty covers electronic damage only; this excludes any form of physical damage such as broken/sticky keys or liquid spill damage. We also do not provide individual ke ...
- Proper Windows Activation Procedure for Cybernet PCs
When a new computer purchased with an Operating System leaves Cybernet's factory, turning it on for the first time brings up a screen welcoming the user to Windows. The user will need to complete various registration tasks such as naming the PC. Wh ...
- Safe Mode - The Facts
Safe Mode is a diagnostic tool built into the Windows Operating System for use in troubleshooting. To enter safe mode, boot up the computer and as it is loading press F5 or F8 repeatedly. You will then receive the Windows Advanced Options Menu as s ...
- Setting up Windows Extended Desktop, using Dual Monitors
For more information on setting up Dual Monitors or using Windows Extended Desktop Mode in Windows XP, please click here. For more information on setting up Dual Monitors or using Windows Extended Desktop Mode in Windows Vista, please click here.Fo ...
- Setting Up Windows XP Mode on Windows 7 Enabled Systems
To enable Windows XP Mode, please follow these steps. First you will need to create a new virtual machine. From the start menu, click to browse All Programs, then hover over Windows Virtual PC. When the folder expands, click 'Windows Virtual PC.'
...
- The external power supply is running hot
Cause - Normal operation
The external power supply may become warm to the touch during normal operation. This is not a problem or malfunction.
- The network adapter (on-board NIC) is not working
Cause - Possible CMOS corruption, or NIC driver corruption.
When experiencing issues with Network Connectivity, first confirm that all cables and server connections are functioning properly. This may require contacting your Network Administrator. ...
- The picture on my monitor is wavy/flickering
Cause - Possible bad monitor, possible need of additional grounding.
First and foremost, make sure the latest video drivers are installed. Check to see if other monitors have the same effect when plugged into the system. If the monitor is determine ...
- The Realtek HD Audio Drivers Will Not Install Correctly in Windows XP
Cause - XP Service Pack 3 Gives Microsoft's HD Audio Driver Priority
Windows XP Service Pack 3 has decided that its HD Audio Drivers are superior, and does not allow others to be installed. If you install the Realtek drivers and have no sound, try ...
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Pricing, specifications, availability and terms of offers may change without notice, are not transferable and are valid only for new purchases from Cybernet for delivery in the 50 United States. Taxes, fees and shipping and handling charges extra, vary and are not subject to discount. Cybernet cannot be responsible for pricing or other errors, omissions, or consequences of misuse of site and its functions and reserves the right to cancel orders arising from such errors. Discounts cannot be retroactively applied. Orders subject to cancellation by Cybernet. All sales are subject to Cybernet's Terms and Conditions of Sale located at http://www.cybernetman.com/default.cfm?DocId=6004 unless you have a separate agreement with Cybernet.
There are many reasons why a mini PC may require troubleshooting. If upgrades are to be completed to the mini PC, the end user may wish to contact Technical Support for assistance. If a user is trying to upgrade the memory installed in their all-in-one PC, for example, it would be wise to ensure the correct memory is used to avoid conflicts or other issues arising.
The medical grade all-in-one computer is built to keep liquids and other healthcare related mess out of the small PC. The design may imply to some that it is a difficult matter to reach the inside of the mini PC, and a call to Cybernet Support Representatives will alleviate this concern.
If an iOne-GX31 has been plugged in incorrectly, the mini PC could fail to start. A power safety feature is built into the iOne-GX31 to keep the small PC from being damaged by electrical shock. Though mentioned in the manual and a label on the mini PC external power supply, this fact can sometimes be overlooked. Therefore a contact to Cybernet’s support department is required to clarify this issue for the client. The goal of our Support Team is to troubleshoot any mini PC issue until all options are exhausted. At that time the small PC would then be authorized for repair.
Because Cybernet utilizes the latest advances in small PC technology, we take pride in the reliable technical support offered. Our knowledge base is available to assist with issues pertaining to our All-in-One PC family. For any questions or concerns about our mini PC products, Technical Support Representatives may be reached via telephone, online chat or email.
Should your mini PC need to be sent in for repair, we guarantee fast turn-around times to minimize delays to your operation. When a small PC is returned to Cybernet, it is serviced and subjected to the same thorough testing as a new All-in-One PC would be.
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