How a Superior Support and Service Experience Makes Us Unique

Woman on office phone_shutterstock_129614792A lot of budgeting effort and strategic planning goes down in choosing the most appropriate manufacturer for your rugged computing machine purchase. While imperative factors like high-performance discrete electronics, ingress protection certification, over-all ruggedness of design, fan-less construction do set the manufacturer apart, there is more to a rugged computing product than just the technical specifications. What most manufacturers turn a blind eye to is the ever-increasing customer demand for superior after-sales experience. Cybernet doesn’t miss out in this department either.

With Cybernet mini rugged PC product line-up, the valued customers secure for themselves complimentary U.S. based lifetime telephone support services. The service is up and valid as long as you own the product. The telephone support service is and will remain free. Unlike other manufacturers who slap customers with service charges for after-sales support once a year has lapsed, Cybernet’s telephone support is not going to cost even a dime, ever.

To further deliver on the promise of keeping customer’s mission-critical applications up and running at all times, the rugged mini PCs manufactured by Cybernet are covered by an extra layer of extended warranty. This extended warranty period is in addition to the pre-existing, unbeaten warranty duration offered originally with the product. For the mini rugged PCs, the extended warranty is up to 05 years.

Last but not the least, Cybernet’s rugged mini PC product-mix boasts another unique and utterly useful service – hard drive imaging. On a new purchase of Cybernet’s rugged industrial pc, it is possible to have the contents of your old hard drive mirrored and installed on the brand new computing machine in advance. This saves precious time and does away with the frustration inherent in having your mission critical applications reinstalled, and the all-important data re-transferred from one computer to another. In essence, the new all-in-one computing machine is ready to roll the moment it is out of the packaging. Cybernet has also partnered with Norton to make sure that your initial system image is stored on secure servers so that the same can be pre-installed in the event of purchase of more computing units. Cybernet stands the leading manufacturer of world-class, all-in-one rugged industrial pc for deployment in demanding healthcare and industrial scenarios. To learn more about Cybernet’s game-changing miniature computing systems, visit our diverse product portfolio right here www.cybernetman.com

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