Chiropractic Center and Cybernet Keyboard PCs Streamline Processes

The Chiropractic and Nutrition Wellness Center is located in Shelby Township, Michigan, and was founded by Dr. Karl Johnson. The Center offers state-of-the-art chiropractic services, nutrition counseling, immune system enhancement, rehabilitation services, and specialized treatments. Dr. Johnson and his staff provide a caring, relaxing environment for their patients. Their mission is to provide optimal chiropractic and nutritional care supported by wellness education.

Challenge Icon Challenge

Prior to 2007, the Chiropractic and Wellness Center used small form-factor desktop PCs in their offices. These desktops were installed everywhere, including at the front desk, in their business office, and in their marketing office. Although the smaller PC chassis took up less space than a standard desktop PC, cable clutter got in the way of work surfaces. Work surfaces became harder to use, and counter space came at a frustrating premium. Not only that, but the surfaces were more difficult to clean, requiring either a complete displacement of the desktop — which takes time — or a hindered, only-partial cleaning that couldn’t reach the nooks and crannies. In a medical center, which has the highest standard of cleanliness, that simply won’t do. When those PCs reached the end of their life, Dr. Johnson became intrigued with all-in-one PC technology and decided to evaluate them as a replacement for the desktop systems. He loved the idea of reducing the desktop footprint and eliminating all the cables to and from the CPU.

Solution Icon Solution

An avid reader of PC Magazine, Dr. Johnson at the Chiropractic and Wellness Center saw a Cybernet Manufacturing ad in the Marketplace section of the magazine and decided to visit their website. There he discovered the ZPC-GX31 keyboard PC, and after reviewing the specifications, decided to order several of them for his office to replace the older desktop systems. The ZPC-GX31 is an all-in-one keyboard PC that puts all of the components you would find in a full tower in a space no larger than a standard keyboard. The small footprint PCs created new desktop space for the staff users and were easy to install and hook up to their monitors and mice. The Center used standard office productivity software along with specialized proprietary medical, EMR, and scheduling software, which the ZPC-GX31s had no problem running at top speed. The Center also contracted with a third party IT company to remotely monitor their computer hardware systems 24/7, so the PCs run continuously – with no hardware issues or problems.

Results Icon Results

The Cybernet ZPC-GX31 keyboard PCs that the Chiropractic and Nutrition Wellness Center ordered in 2007 were well received by the staff. Doctor Johnson and the clinicians at the Chiropractic and Nutrition Wellness Center were very pleased to find a keyboard PC that frees up their workspace, works just like it’s supposed to, and provides reliable, high-performance computing support for their office operations. They are also quite pleased with their customer service interactions with Cybernet. They reported that they received great service, and were always able to speak with an actual, real-life human — one not working from a distant call center. The Chiropractic and Nutrition Wellness Center also felt that Cybernet listened to their needs and had the knowledge and skill to answer any question or repair any issue. That was in 2007, and the ZPC-GX31 PCs have been working great ever since. More recently, Dr. Johnson has ordered the ZPC-H6, the newest keyboard PC from Cybernet, to replace the older model ZPC-GX31s.
We have been using Cybernet's ZPC keyboard PCs in our chiropractic office for years; they are the perfect size and form factor for us and eliminate desktop clutter. We really like Cybernet's knowledgeable salespeople and exceptional U.S.-based support staff; it's a real pleasure to do business with them.  

- K.J., Founder
Chiropractic and Nutrition