U.S. - Based Support

Live Help Available Monday - Friday, 8:00am to 5:00pm pacific time

Check Warranty Status

To check the warranty status of a particular computer, enter its serial number to get the expiration date of your warranty. The serial number is located on the back of the unit.

Warranty Terms

Cybernet offers a 1-year limited warranty as well as options for extended warranties for up to 4 or 5 years, depending on the model of your all-in-one PC. Click on the above link for the terms and details of our warranty program.
View Warranty

Trouble Ticket

In order to process your request for warranty service, you will need to fill out a trouble ticket first. You can do this right here at our website, and if you're located outside the United States or in a different time zone, you can fill one out at any time and the request will be in our system and ready for us to process as soon as soon as our offices open. To open a ticket, click here, then fill in the form and submit it.
Open New Ticket

Register your product

You must register your all-in-one PC in order to be eligible for warranty coverage. Cybernet PCs have a unique serial number and invoice number you'll need both to register. The serial number is located on the back of the unit. The invoice number will be on the packing slip that was enclosed with your PC.
Register Now

Knowledge Base

Cybernet maintains an extensive knowledge base of articles to help you address common issues or find fixes for our current or legacy all-in-one devices.
Support Articles


Here you can check for the latest software drivers or BIOS updates for your all-in-one PC. You can also search by product model.
Find Drivers

Direct Support

We're happy to help you with any technical support issues. We offer live chat, service by phone, or online. In all cases, you'll be dealing with one of our U.S.-based professional support staff.
Contact Us

Live Chat

We offer live chat so that you can speak directly to one of our support or sales representatives. We are happy to answer any questions and help you with any support issues.
Chat Now

Call Us

Cybernet offers complimentary 90 days telephone support to home and small business customers and lifetime phone support to its large and corporate enterprise customers. Call us at 888-834-4577. Our tech support hours are Monday through Friday, 8 AM to 5 PM, Pacific Time.