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Check Warranty Status
To check the warranty status of a particular computer, enter its serial number to get the expiration date of your warranty. The serial number is located on the back of the unit.
Cybernet offers a 1-year limited warranty as well as options for extended warranties for up to 4 or 5
years, depending on the model of your all-in-one PC. Click on the above link for the terms and details
of our warranty program.
In order to process your request for warranty service, you will need to fill out a trouble ticket first. You
can do this right here at our website, and if you're located outside the United States or in a different
time zone, you can fill one out at any time and the request will be in our system and ready for us
to process as soon as soon as our offices open. To open a ticket, click here, then fill in the form
and submit it.
You must register your all-in-one PC in order to be eligible for warranty coverage. Cybernet PCs
have a unique serial number and invoice number you'll need both to register. The serial
number is located on the back of the unit. The invoice number will be on the packing slip
that was enclosed with your PC.
Cybernet offers complimentary 90 days telephone support to home and small business customers
and lifetime phone support to its large and corporate enterprise customers. Call us at 888-834-4577.
Our tech support hours are Monday through Friday, 8 AM to 5 PM, Pacific Time.