Response from Cybernet
Hi Hank,
Thank you for your honest feedback and for taking the time to share your experience.
We also understand your concern about the lead time, and you’re absolutely right — 5 weeks can feel long, especially when you're depending on reliable equipment for critical environments like SNF's. We’re actively working to improve our delivery times by expanding our production planning and increasing inventory levels for high-demand models like the CyberMed G22.
Your feedback is invaluable and helps us improve. We truly appreciate your continued trust in Cybernet and look forward to serving you better moving forward.