Knowledge Base

My i-One touch screen arrived with a bubble in the screen

Cause - Bezel has popped off its railing during shipment

The bezel of the i-One LCD-PC fits over the touch glass. During transit, a portion of the bezel may bubble up, popping off the railing it is fitted to (IMG_0880.JPG).

1. Should this occur, apply pressure to the bubble in an up and down, side to side motion until the bezel pops back into place.

2. If this does not resolve the issue, open the unit and remove the screws attaching the front bezel to the chassis.

3. Then re-align the chassis and screw everything back together.