All posts by cybernet

patient engagement technology and medical tablets

EHR and it’s evolvement into CHR: A Critical Look at Cutting-Edge Technology in Healthcare

Epic CEO, Judy Faulker, recently expressed her view how Electronic Health Records are evolving into Comprehensive Health Records—a term that evaluates more than just a specific window of sampling an individual’s health from doctor visits. CHR is a term that may be invented as the new EHR, incorporating more data and analysis of a patient that stems from their in-clinic or hospital visits and their time outside of a medical facility too. Foraging into a new technology frontier that implies a near-constant evaluation of a person’s well-being may sound like an answer that physicians have been looking for, but anyone who is ever a patient (all of us) could be under the scrutiny of patient tracking technology that could be always on, always tracking. Yes, the benefit is physicians can understand the entire gamut of a patient’s health by seeing comprehensive snapshots of activity from day to day, but do the costs outweigh the benefits? Are we already in the pathway of the “Big Data” steamroller? Let’s take a critical look.

Are We Already Headed Down this Path?

Many individuals are already familiar with utilizing in-home tracking devices and food intake monitoring, so the “at home” concept of tracking health isn’t new. Wearable fitness trackers coupled with diet and exercise apps are near ubiquitous in society today. There are also several medical grade devices like blood sampling devices or blood pressure monitors to see how trackable vitals are measured outside of the doctor’s office and clinics. But now that CHR is becoming a reality for EHR corporations, there are implications to consider about how this data would be collected into a central repository. If CHR will incorporate the data from consumer-grade devices into an EMR system, how will this data transfer occur? Would EHR software developers have to build integrations for the hundreds of various fitness apps and wearables that are available on the consumer market.  Would we need to entrust app developers and wearable manufacturers with the responsibility of building those integrations? We could see EHR software developers create their own consumer apps and wearables, but that raises even more questions. Would software developers even want to enter the arena of app development and medical device manufacturing? And if they did, how do get a patient to willingly utilize something they may not want to?

CHR and Big Data: How Accurate is the Information?

A patient may be under the scrutiny of a doctor for monitoring their food intake for diabetes, and it’s likely a common thing some individuals may “cheat” on their diet—maybe someone once logged a dinner of chicken and vegetables when instead they indulged a large burger and fries. That second iced mocha of the day might get “forgotten” when it comes time to update their food log. The same propensity to “cheat” when recording time spent at the gym lifting weights, or doing yoga can creep in if we are entrusting the patient to log their own activity. So manual input data needs to be examined and taken lightly if it’s to be wrapped into CHR. Plus, there’s the question of accuracy of wearable devices—many aren’t as devices used in hospitals, clinics and doctors offices. How accurate is a pedometer? How accurate is a sleep tracking device you can purchase off the shelf? Can that be incorporated into a medical health profile? And furthermore, even if the comprehensive data is used for analysis for health, can that be considered an invasion of privacy?

Is the CHR Data Secure Enough?

With potentially thousands of different devices tracking different variables such as food intake, steps taken, heart rate, and other measurable factors, there’s a concern of how all that data might be transferred to EMR systems. Since hospitals have begun implementing BYOD practices among their staff, securing has become a massive point of concern. Medical grade computers are specifically designed with a number of privacy safeguards built into them to protect patient data. Now imagine the security risks if data is being transferred from millions of unsecured consumer devices. We’ve discussed at length in the past that patient medical records are even more valuable on the black market than an individual’s financial data. Now you have to consider millions of new vulnerabilities for hackers to try and exploit. So how would a transfer happen? Wireless transfer? Patient web portals? If CHR is to incorporate an unknown breadth of data, will HIPAA laws need to be rewritten to account for vulnerabilities that can’t be controlled by a healthcare facility or a doctor’s office?

CHR Data and the Implications of Insurance

Insurance companies evaluate a patient’s medical history gauge what their premiums should be. It’s a given that if someone smokes, healthcare is more expensive for them. If we are to enter a new era of healthcare data, can insurance companies utilize more comprehensive methods of evaluating someone’s health? If a patient claims that they run three times a week, and yet their pedometer shows no activity outside of walking, will that reflect on their bill? How far does the willingness go to track aspects of someone’s life? CHR is prepped to track not only how we treat ourselves, but our social lives too. Will all these medical and social effects on our well-being be reflected in insurance companies and their premiums? While the intent of CHR would be to compile the most comprehensive view of an individuals health, the information could very easily be used to create more “high risk” pools by insurance companies, and could even price some users out of the market completely.

These are just a handful of questions to ask as the encroaching concept of CHR starts to hit EMR companies. They’re evolving, perhaps for the better of our lives and health, but there are strong implications of privacy, accuracy, security, and unfortunately impact on wallets too. For now, EMR systems have not yet seen that evolution, and quite frankly they shouldn’t until these questions are answered. We’d love to hear your thoughts as well. Please comment below and let us know what you think about CHR.


 

medical computer systems and hot swappable battery functions

3 Ways Hospital Networks Can Impact Patient Care and How to Combat Them

No hospital network is perfect. An entire infrastructure for patient information is at the whim of Murphy’s Law unfortunately, and one glitch in an entire system can throw off the operations of a hospital in the blink of an eye, costing a chunk of productivity time, money, and the worst—patient safety and health. Online sources point to previous cases of such flops, like the Martin Health System in Stuart, Florida. Their infrastructure recently had an internal hardware failure, setting back hospital EMR records for about two days. Although network systems and their medical computers were restored as quickly as IT could manage the problem, patient care significantly dropped and plenty of vulnerabilities were introduced. Here are a few problems hospitals face when entire networks turn haywire and solutions to minimize mishaps.

Power Outages Cause More Than Just Downtime

Let’s say you’re a medical professional making rounds for about 12 patients, suddenly the power drops out, and the emergency generators have failed! The patient infotainment systems in each patient room have shut down, EMR systems have stopped tracking, medical devices won’t operate, and you’re in the middle of a nightmare. It’s a more frequent problem than you would think. Hospital operations must continue even in downtime, so you’ll need to alter all your work to manual processes. To give you an idea of the severity of a power outage in a hospital, online sources report some patients at a major hospital were on electronic respirators that failed during an outage, and hospital staff attempted rescues by using manual respirators. Unfortunately, the manual efforts weren’t enough to sustain the patients’ well being.

So what’s the best way to combat the potential hazards of a full power outage? Medical computer systems with a hot swappable battery function can ensure you’re not without power. If you’re operating a respirator with a medical computer system that needs continuous power, using a system with sustainable battery life in the mishap of a failed power infrastructure can save lives. Even having a medical computer with an internal backup battery can be enough to bridge the gap between a power outage and getting backup generators online. Compromises in patient care won’t happen if your computer hardware is equipped to run on internal batteries.

Network Failures Cause a Wealth of Different Problems

Network infrastructures aren’t perfect, and at times components can fail—refer to the first paragraph about Murphy’s Law.  If you’re operating EMR software on a consumer-grade computer and the wireless network card fails, the problem will need to be diagnosed to take time away from patient care. This forces medical staff to resort to manual documentation and charting—which can introduce human error. Patients may get delayed medication, incorrect dosage, or the wrong medication because of a network hardware component failure. Compromises in patient care can happen simply because of the wrong hardware.

Ensuring your networked computers are equipped with proper wireless connectivity is one way to safeguard against network mishaps. First, it requires that the components of the computer are industrial-grade, made with high-quality transistors, diodes, and capacitors, to increase a Mean Time Between Failure (MTBF) rating. Second, it’s best to utilize Intel-certified wireless network cards within your medical computer system to ensure high-quality connectivity in an environment where wireless communications are supremely important and likely to drop connection frequently. These two factors will reduce potential wireless hardware mishaps so patient care and data aren’t compromised.

Network Intrusions on your Medical Computer Systems Can be Devastating

Security in an online network shouldn’t be an afterthought; a single intrusion into a medical computer on a wireless network can introduce the wrong individuals onto a network, violating HIPAA regulations and compromising patient data for potentially thousands of people. Medical records actually sell for a pretty penny on the black market, more than credit card numbers, because people abuse them to get prescription drugs illegally. Plus, if there’s HIPAA violations it can cause a hospital between 50 to 100 thousand dollars per the severity of the violation—or it may end up shutting hospital doors.

To ensure patient safety and continued hospital operation, the solution is ensuring whatever medical computer systems you’re using have two-factor authentication protocols. Some states actually have TFA as a requirement. Plus, having a medical computer system with a Trusted Platform Module to encrypt the information is another layer of protection you can add so even if the internal hard drives are lost, stolen, or otherwise, the data on them can’t be easily read or retracted. Using a medical computer system with Imprivata Single-Sign On is one of the highest secure standards for medical professionals to safeguard information and make authentication easier than typing in huge, confusing passwords.

Disasters will happen in the medical world, but precaution can ensure fragile lives and important hospital operations aren’t sacrificed when mishaps strike. At Cybernet, we engineer our medical computers with these contingencies in mind. Ensure you’re protected by using the right medical computer systems to take care of patient needs—contact us today to learn more.

 

Recapping 2017 – It’s Been a Busy Year at Cybernet

The last week of 2017 is upon us. Wow, did this year fly by. It’s been a great year here at Cybernet. We’ve seen a lot of growth, new members added to our team and tons of innovation this year. So while our team is off recovering from the holidays, we thought we’d bring you up to speed on everything that’s been going on at our Irvine headquarters and around the world.

Our Staff has Grown

First and foremost our family is growing. We don’t use that word lightly – family. We are a family owned and family run business, and we strive to make all of our team members feel like they are part of that. Our office in Irvine, CA is starting to burst at the seams. Over the course of the year we’ve added key members to our administration and HR departments. We’ve brought in a number of talented individuals to join our marketing team. We’ve welcomed back former team members and added new team members to our sales staff.  Our production and warehouse staff has also grown. Each member of the Cybernet family plays such a critical role in our continued success. We wouldn’t be where we are without them, and we are so excited to see all of our new team members grow with us into 2018 and beyond.

New Customer have Come Onboard

Of course, in order to grow our ranks a lot of other things needed to happen too. We’ve had the good fortune to bring a number of new customers on board this year. We’ll be catching up with them over the next several months to learn how they are using Cybernet’s computers and tablets to meet their specific challenges. Keep your eyes peeled as we share those success stories on our social media profiles and through email.

Cybernet Continues to be a Pioneer in the Medical Computer Space

We’ve also added a number of new products to our portfolio. We were the first company to build a , the CyberMed NB24K. . We also announced 20” and 19” hot swap battery units, the CyberMed NB20 and NB19, which will be in mass production in early 2018. Those units will complement our already existing line of medical cart computers.   2018 will also see us debut 3 more units, the CyberMed S24, the CyberMed S22 and the CyberMed M17S, all featuring Intel’s powerful Skylake processors.

Of course all of those units will be EN60601 and IP65 certified, like all of our medical grade computers. We also picked up another important certification this year. After months of rigorous auditing, we were awarded ISO 13485:2016 certification this year. This is a special designation for medical device manufacturers who meet stringent quality management standards. It’s the fact that we hold ourselves to these standards that has led us to have a less than 2% failure rate in our computers. And it’s why our customers have remained so loyal to Cybernet over the years.

Cybernet Expands into Australia

Last, and certainly not least, we this year. You can read more about it here. This is now the fifth location globally for Cybernet, joining our headquarters in Irvine along with our offices in Taiwan, China and the UK. We can’t wait to see our Australia operation flourish in the same way our other offices have grown over the past several years.

As you can see, we’ve had an incredibly busy and exciting 2017. We’re expecting big things in 2018 as well. We hope that all of our customers, partners and colleagues had a great year too and we look forward to continuing to work with you all in the coming years.

Farm to Table: How Industrial Computers are Improving our Food Supply Chain

Two of the largest problems in the food manufacturing industry are traceability and safety. The ability to track food from farm to table is vital in order to ensure food safety and to avert financial disaster in the event of a recall. It’s a question of the supply chain process and how well those processes can be automated. The government estimates there’s around 48 million cases of foodborne illnesses annually, with about 128 thousand of those cases turning into hospitalizations, and 3 thousand of those being deaths. There’s a vast range of food-related bacteria that can cause many diseases, and the unfortunate part is we can’t eradicate all of the illnesses, but what we can do is take proper precaution against them so that we see a reduction in cases. Food manufacturers are turning to industrial computers and rugged tablets both in the field and in the processing plant to help automate the supply chain and provide full transparency into how the food you put on your table got there. The challenges in accomplishing this are process automation, reduction in infectious diseases from food handling, and keeping food manufacturing computers functional at all times. How do we combat these problems?

Maximizing Yield with Industrial PCs

Contrary to popular belief, farmers are quick to embrace technological advances. The need to increase yield while maintaining the same footprint is essential not just to stay afloat financially, but to feed a population that is growing by the year. Automated farming sounds like something from a sci-fi novel, but it is already here. Farmers are using industrial computers to run a number of automated processes. Things like irrigation systems, drone monitoring of fields, alarms and sensors that track livestock can all be controlled by industrial computers. These computers need to be able to run 24/7, process large amounts of data, have the connectivity to work in more remote locals and still withstand environmental challenges. To put it bluntly, you can’t walk into your local electronics store and walk out with a computer capable of this job. Industrial computers are engineered with military grade components designed for 24/7 operability and have rugged casings to protect against harsh weather.

Achieving Lot Traceability in the Field

In the event of a food recall, lot, bin and serial traceability is crucial. Being able to identify which batches are contaminated and which are safe can be the difference between tens of thousands of dollars in losses compared to millions. The further back in the supply chain you are able to trace the source of a contamination, the better. A rugged tablet with an integrated barcode scanner can help provide insight right from the fields. These tablets are designed to withstand dust and dirt. They can hold up against drops and shock damage. They are even waterproof. Using one of these tablets in the field, you can scan an invoice as produce is put on a truck. Now that produce is timestamped as having been picked from a specific field on a specific day at a specific time. When that produce arrives at the manufacturing plant it is scanned again upon receipt and traceability from the first leg of the supply chain is complete.

Process Automation with a Touch Screen PC

There are a number of regulations that food manufacturers need to follow in order to stay compliant with the FDA. Some products might need to be steamed. Other might need to be kept in freezing or near freezing temperatures. Bio-waste needs to be properly disposed of, and the plant itself needs to be regularly disinfected to prevent the spread of dangerous bacteria. All of these are conditions that would wreak havoc on a commercial grade PC. Human Machine Interface or HMI computers are engineered with industrial grade components to withstand these conditions. They are designed with touch screen interfaces to easily start and stop processes and keep plant operations automated and running smoothly. As central points of control, these HMI computers need to be cleaned and disinfected regularly. That’s where IP65 certification comes into play. IP65 is a designation that means a computer is water resistant, and can withstand regularly cleanings. This is extremely important in a food manufacturing environment to prevent the spread of disease and keep vital hardware up and running at all times.

Once food is processed and packaged it can be traced all the way back to the field in which it was grown. Industrial computers are helping food manufacturers increase yield, track supply and process food safer. All of which results in higher quality food finding its way to your kitchen. Cybernet manufactures a complete line of industrial computers meant to meet these challenges. For more information you can visit our website or contact us here.

ERP Software with business tablet PC and mini computers

How ERP Software is Changing Industrial PC Demands

Enterprise Resource Planning (ERP) software is a product that operates on several different business operational levels to streamline and unify processes such as project management, accounting, manufacturing, customer resource management, and others. As technology and software development grows, ERP software complexifies and requires stronger computer hardware in order to operate without hitches. It’s necessary to have sufficient hardware—running an office without powerful computers can quickly flip an office into turmoil (pretend your own office has broken accounting computers and you’ll get the idea). The software is so highly complex that it takes implementation teams to install the software and ensure all managed processes are functioning properly, and implementing software on underpowered, old computers doesn’t bode well for business. Granted ERP software has turned more user-friendly than in the past, but that still dictates what’s necessary for computers today. Here are some ways that ERP software has changed for the better and what’s necessary for a business to stay on top of the growing software model that ERP uses.

Advances in ERP Software Require a Touch Screen PC

Even with decades of development efforts, ERP is still incredibly complex software requiring implementation teams for different-sized projects. However, there’s been a higher demand for more user-friendly support.  ERP software has trended towards a more visual look instead of a text-based appearance, increasing the demand for larger screens with touch screen capability. Some ERP software has developed a model that’s touch-screen friendly, and naturally those software product models need an industrial touch screen pc. For instance, a company called Software 21 has upgraded their ERP product, Flexgen 4, to integrate touch screen controls so that their data collection operations are more efficient. Another company called Forge Technology Partners recently developed a touch screen application that manages timesheets, tracks job performance, and keeps employee information updated. Combining this technology with an industrial pc is vital. You need a computer capable of surviving the harsh environment of a shop floor and manufacturing plant. But it also needs to have the advanced functionality of commercial grade PCs. Resistive touch screens might be an older technology, but with the safety requirements in most industrial setting, a touch screen that works with a gloved hand is likely required. Industrial PCs are designed to marry functionality with rugged components, something you simply don’t get with a Tier 1 computer manufacturer.

ERP Software Needs Mobility

Technology has shrunk to a point where a large population of individuals carry around fully-functional computers in their pockets. Naturally, the ERP market changed with the advent of smartphones and tablets and their integration into business enterprises. In order to stay relevant ERP developers aren’t just limiting themselves to strict desktop software. The development of mobile apps and the adoption of those apps among end-users has become common place. The ability to access ERP software in the field while on an industrial tablet can be invaluable. Imagine a salesperson being able to remotely access inventory data or project accurate lead times in order to close more sales. Or a foreman on a job site being able to order materials and access project workflows from their mobile device. All of this is possible with mobile applications provided you have the hardware necessary to run them.

ERP on a Business Tablet PC for Warehouse Operations

A common use of ERP is inventory tracking. That’s not always an easy task, especially if the mobile tablet you’re running the ERP software on doesn’t feature a barcode scanner. Tablet PCs without barcode scanners suffer problems of higher inventory costs, possible human error problems, lower tracking rates for documents and products, and decisions from management with incomplete data samples.  When tablets include barcode scanners,  employees can scan barcodes to track a wealth of information. Plus, the good news is this technology has spread into all sizes of enterprises as tech has evolved into smaller, cheaper solutions. Management can keep tabs on low inventory, count discrepancies, reduce shipping problems, manage materials inventory, track labor hours and rates, and other important business metrics. A business tablet PC with an integrated barcode takes ERP systems to higher functionality.

However your ERP has evolved, it’s clear that ERP drives what’s necessary for hardware. With visual enhancements, ERP requires a more touch-screen oriented design. Mobile and cloud-based ERP systems are becoming the standard for use on business tablet PCs and similar devices. Stay ahead of the curve with business and see what options you have when upgrading to a robust system of computers to support your ERP system. For more information you can visit the Cybernet website or contact us here.

HMI computers industrial panel PC

The Human Machine Interface and the Role Industrial Computers Face

Human Machine Interface (HMI) is an important concept to be aware of in today’s industrial automation IT world. Technological innovations and advances have pushed automation’s boundaries close to near-perfect operation within industrial warehouses and manufacturing plants. We’re seeing these pushes both on a software and hardware level. Developments in artificial intelligence software are getting more sophisticated, so naturally the hardware must scale with the demands of software. However, there still must be a “starting point” in the pathway from device controller to automation result, and that’s where HMI plays a part. It’s a concept that has evolved over time as an overarching idea that incorporates all functionality of a given production system into a single user interface that can be controlled by simply touching an industrial touch panel PC. It’s the combination of a graphical user interface, an automated production system, and its supporting software that must operate in synergy to be fully productive. These HMIs are becoming more important with the onset of the Internet of Things (IoT) and the desire to fully automate processes. However, not just any device will operate in the manner an HMI needs.

HMI Computers Must Be Compact

Warehouses come in all shapes and sizes, but regardless of the configuration of a warehouse it’s important to find an industrial touch panel PC capable of being installed in an area that’s non-obtrusive to traffic. A retail computer purchased off the shelf and then stored on a warehouse floor will undoubtedly get kicks and light shock damage. Populate an entire warehouse with computer towers, and you’re bound to see a hardware failure within the first three months. Small form factor design with a flexible open frame, wireless technology, and a fully integrated resistive touch screen are necessary components for a proper HMI computer. Why a resistive touch screen if it’s older technology? Capacitive touch screens won’t function with gloves. If you’re in an industrial warehouse, we’d recommend using gloves. We’d also recommend a resistive screen so you won’t need to remove them.

An Industrial Touch Panel PC Must Be Resilient

Temperature changes, sparks, disruptive noises, dirt, soot, chemicals, flying objects, shock damage, and other hazards are a concern for computers in warehouses. Workers can’t operate computers if they’re too close to an entity producing extremely hot or cold temperatures, so HMI computers must be resilient to extreme temperature changes. Thankfully, industrial computers are. Several industrial computer builds are encased in aluminum housings and constructed with military-grade components that have a Mean Time Between Failure of 50 thousand hours, much more than a consumer-grade computer. You’ll need an HMI computer resistant to all hazards to keep longevity. Combining metal enclosures, military-grade components, and resilience in extreme temperatures creates the perfect trifecta for longevity when it comes to HMI computers.

Industrial Computers Need Wireless Tech

A common problem with consumer-grade wireless devices is shoddy WiFi. Home routers drop wireless signals because of attenuation; wireless tech in HMI computers may do the same if the wireless range is too weak over the wireless “path,” or it’s blocked by warehouse walls—a concept known as a Faraday cage. Ensuring your next industrial touch panel PC is equipped with some of the strongest wireless capabilities—an Intel Dual Band Wireless-N 7260 Plus Bluetooth card—will reduce if not remove spotty wireless connections. Plus, if a keyboard and mouse are needed they can connect seamlessly with the HMI computer via Bluetooth. 

Industrial Panel PCs Need Mountability Options

For your next industrial computer deployment, it’s a strong idea to ensure all of the above are addressed, but that doesn’t address where your panel PCs might reside. What’s the solution there? An IT professional can’t leave them dangling from power cables or thrown about a warehouse floor, so a VESA mount is necessary to keep them clutter free. Using a standard 75/100m VESA mounting holes, staff can keep panel PCs out of the way by mounting them to the wall.

Adhering to specific hardware design and a set of features that expand productivity are what businesses should look for when it comes to HMI computers. At Cybernet, we’ve engineered a full line of industrial PCs that meet these standards and excels in the warehouse. Contact us today to find out more details.

medical computers and emr certification

How EMR Software Upgrades Can Drive Computer Hardware Updates

The demand for computer capability has increased because of encroaching software complexity; we can no longer use clunky, old hardware to help our doctors and nurses complete an entire hospital shift. It’s not just a matter of how slow a process might run on a medical computer, but rather if a computer is compatible with software in question and how physicians interact with the computers. One of the reasons aging computers put restraints on the workflow for a hospital is because of increasing software demands, so here are several ways that software may drive the necessary upgrade in hardware.

Medical Computers are Popular for Multitasking

Computers don’t always serve just one purpose—multitasking is a commonplace activity, so what’s required is enough memory in order to support the concurrent programs they run simultaneously. Not enough RAM will turn any computer sluggish—multitasking and load time will suffer. It isn’t always easy to install more after deployment depending on the system. Some are sealed shut to prevent ingress, and so installing RAM may damage the internal components. Or, if the person installing RAM isn’t careful, the entire computer could receive electrostatic discharge turning it into a nice paperweight. The best way to address this problem is ensuring each computer in a deployment has more RAM than the minimum to run a particular software product. It’s a good idea to install the recommended level of RAM or go beyond what’s recommended. Thankfully, a lot of medical computers have customization options to choose how much RAM should be installed into the system before deployment.

EMR Systems Need Processing Power

If your EMR system is running sluggish, it’s time to upgrade. Most likely it’s a problem of an aged processor that can’t handle the number of Floating Point Operations Per Second (FLOPS), one measurement among many to determine the speed of a processor. Imagine all the frustrated doctors and nurses waiting to open a patient’s chart  while the computer cycles for several minutes just to display information. With the wide processor availability on the market, it can be a little confusing on what to select for a processor. Computers with Epic certification often run 6th generation Intel Skylake processors, common CPUs for a lot of Epic’s more complex modules. Medical staff can rest assured that the processor can handle software modules with ease and won’t suffer from excessive load times or computer hang-ups.

EMR Software Modules Utilize Touch Screen

A computer’s internal components aren’t the only factor in running a software product optimally. The way a doctor, nurse, or staff member interfaces with the software is also important. Imagine installing a VESA mountable computer only to find there’s no surface for using a keyboard or mouse and the computer isn’t touch-screen enabled! Touch screen functionality is important because it frees up the hands and removes the need for a physical keyboard if there’s no space for one. Plus, some EMR software products are only compatible with screens that are 24 inches diagonally in order to display all patient information. Computers with Epic certification are typically 24 inches or wider because of the visual aspect ratio for Epic; anything smaller and the software won’t run optimally—or at all.

Dedicated Video is a Must for some EMR Software

Surgeons using EMR software to give them instant video feedback—take an endoscopy for example—can’t use unclear, low-definition, choppy video to perform successful operations on patients. Upgrading to a surgical display equipped with a dedicated NVIDIA card is best for surgeons so they’re able to see in real-time what they’re doing as they perform on patients. Integrated video cards don’t provide that level of sophistication, so they pale in comparison to what a surgical display might provide.

Increased Software Security Means Increased Hardware Security

HIPAA violations are no laughing matter, and EMR software is developed with security in mind to prevent those violations. However, the software here dictates the requirements for hardware. Without a Trusted Platform Module (TPM), patient data is at a greater risk. TPMs encrypt patient information so drives can’t be pulled out of a medical computer and installed into a different computer, adding a layer of protection to sensitive information.

At Cybernet, we work with our partners to understand the complex challenges that healthcare IT professionals face on a daily basis. Because of that, we have engineered a full line of medical grade computers specifically engineered for multiple hospital and healthcare applications. For more information you can check out our website or contact us here.

 

medical computer systems and hot swappable battery

3 Reasons to Move On From Consumer Tablets to Medical Grade Tablets

The demand for technology in the medical field is a constant. Staff needs to operate on computers around the clock, and that requires a constant “live” time. With this expectation, hardware failure is a natural expectation especially if it’s a few years old. It might be difficult to hold on to old hardware because of user familiarity, tight budget constraints, or just because it’s “what we do here,” but there are some key reasons to eschew aged computers and tablets in favor of an upgrade to medical grade computers. Here are some strong reasons why.

Consumer Tablets Suffer Battery Life Constraints—Use a Medical Grade Tablet

It’s nice to keep patient records and work at hand when moving from room to room inside a hospital, but a lot of consumer-grade tablets suffer the whim of drained batteries—they’re devices that aren’t meant to be operated 24/7, and so the total battery life doesn’t match what a manufacturer may claim, or the manufacturer may make a claim of 10 hours of use with standard usage rates and not constant operation time. Furthermore, tablets are often sealed shut so battery removal isn’t a one-step process. That requires manufacturer involvement—shipping off the device for a few days to several weeks, depending on the severity of the problem.

The best idea for a medical professional is to use a medical grade tablet with a hot swappable battery, so in the event of a battery drain—or complete battery failure—the battery can be easily swapped out and people can go about their business unhindered by power problems. Lithium-Ion batteries are some of the most popular rechargeable batteries for medical use since they boast a long lifespan, carry a full shift’s battery life, and they can be replaced with a new hot swappable battery or multiple batteries to extend the life of the tablet so staff can focus on patient needs. Plus, medical computer systems are rated higher for their Mean Time Between Failure rating, promising a more sound investment with a lower Total Cost of Ownership over consumer-grade.

Extended Warranties—Are They Worth the Investment?

Extended warranties are hot points for retail stores. They might be viable solutions for hospitals if the CFO is purchasing units for an entire team to use, but they’re notorious for having extremely high profit margins to incentivize salespeople and management to push onto consumers. Some warranties offer accidental drop and damage protection warranties which cost even more, so it’s a question of the price per tablet, and if a consumer-grade extended warranty is even worth the money. If medical staff ends up not utilizing the warranties, it’s money out of pocket for the hospital. It’s not an argument that extended warranties are a bad idea—it’s just consumer-grade warranties may not fit the bill when there are medical computers available that can protect against workplace hazards.

There are rugged medical tablets that are built to withstand accidental drops and damage. Many of them pass physical harm tests, dropping them from a height of 5 feet or more to determine their resilience against damage. While they’re certainly not damage-proof, it’s nice to upgrade to a tablet featuring shock-mounted hardware and rugged materials so accidental damage is more of an afterthought than a concern. As before, a high MTBF rating also means these tablets are made to last far beyond a consumer-grade option, which makes them prime choices when facing upgrade time.

Security is an Ongoing Concern

Patient privacy needs to be at the forefront of any Healthcare IT person. Between HIPPA, State and Federal Regulations and even regulations mandated by certain major software providers, keeping patient medical records secure and private is a top priority. A movement towards Bring Your Own Device (BYOD) in some healthcare facilities has raised a number of security issues in its own right. But even when IT departments choose to go with commercial grade tablets and mobile devices for their staff to use, security becomes a major issue.

Currently, Ohio is the only state that requires two factor authentication for medical workers to be able to log into their devices. That means in addition to a password, there is a need to use an RFID badge, a CAC card or some sort of biometric scan (fingerprint or iris) in order to be able to log onto a device. While it isn’t law in the other 49 states, recent studies suggest that more than 50% of all hospitals in the country are using two factor authentication as their standard. Commercial grade tablets simply aren’t equipped with the feature sets necessary to be Imprivata SSO certified. In order to manage two factor authentication one would need to purchase third party peripherals to attach to their devices, which creates a whole new slew of IT issues with regards to maintenance and upkeep.

Medical grade tablets come with integrated features like biometric readers, CAC readers and RFID technology. These devices are engineered to be Imrpivata SSO certified to handle two factor authentication right out of the box.

 

Cybernet carries a line of high-end medical tablets that are ruggedized, customizable to meet any security standards and have been engineered to withstand the demanding device strain that the healthcare industry demands. For more information on medical tablets you can visit our website or contact us here.

medical computers and their role with patient engagement in telehealth

Here’s How Telehealth is Revolutionizing the Way We Practice Healthcare

Telehealth is a topic under heavy study because it’s extremely effective at reducing time and streamlining processes for medical care. It’s a complex umbrella term that addresses physician to patient interaction, how medical records are viewed and delivered, physician care and outreach, patient infotainment systems, and other important factors. One key aspect of telehealth is patient engagement technology which we are seeing improve over time with the rise of smaller, faster medical computers. Here are some ways patient engagement technology is changing telehealth and making healthcare more convenient for everyone.

Virtual Appointments are a Reality with Medical Computers

Online videoconferencing is the first telehealth innovation that comes to mind. It’s still a common practice for people to schedule appointments months in advance for an initial diagnosis and then follow-up appointments to treat or cure an ailment. If a patient needs information from a nurse, it still requires an appointment, more waiting, travel, another waiting room, etc. With the rise of telehealth, patients are able to skip waiting rooms and connect with a doctor or nurse via videoconference with a computer in nursing. If live appointments aren’t available, patients can still leave video messages and possibly show progress of a medicine’s effect. Nurses can hold “question and answer” sessions to keep patients informed and use visual aids to help patients understand their health complications. Plus, medical records can be updated on-the-fly using EMR software, streamlining the process from patient feedback to updating medical records. Growing advancements in this field have strengthened the interconnectivity of rural areas with hospitals. According to an online source published in 2012 called The Role of Telehealth in an Evolving Health Care Environment, telehealth reduces cost and increases quality of care for patients that can’t easily access the nearest hospital. A recent dermatology study showed physicians were able to increase their patient head count by approximately 270 per month with virtual appointments. Virtual appointments are a growing trend and studies reflect it!

Online Patient Portals are More Common

Patients in rural areas don’t always have the luxury of stopping by a clinic to get medical record printouts, so now there are online patient portals dedicated to showing medical records. Patients can even take questionnaires to narrow down a medicinal recommendation from a physician, request prescription refills, look at bill and payment history, or communicate directly with nurses in an orderly system to relay information about healthcare developments. As reported from the National Coordinator for Health Information Technology, over 60 percent of hospitals let their patients view, download, and transfer their health data in 2014. It’s a real growing trend now because of technological advancements with medical computers and web-based interfaces that take the waiting process out of healthcare.

Medical Computers Have Started Remote Patient Monitoring

Patients of all types struggle with time and keeping proper records for a doctor’s evaluation. Diabetics must watch their diet and monitor their blood glucose levels to track their health records. Clinically obese individuals transfer their caloric burn rate to doctors, necessitating another appointment, more travel, and more waiting rooms. It’s the same across the board for individuals with limited lung function, insomnia, heart palpitations, dementia, and other patients with measurable results of their health problems. With the advent of telehealth, remote patient monitoring can be automated and sent to a physician almost immediately. It’s all done within the medical computer, streamlining the process of getting information to the doctors without human error introduced.  The benefits have showed in research as well. As before, the key aspect to telehealth is patient engagement, and keeping patients informed through doctors’ notes and information about their illnesses has shown increased rates of consistent medicine ingestion and other metrics. There are interactive disease management programs in the field (BeWell Mobile for instance) that let patients send their vital signs to their providers electronically with quick recommendations from their providers on what to do if their symptoms flare up. Another excellent example is called the Virtual Dental Home, a telehealth program that lets dental health professionals transfer information between each other to assist patients in remote locations.

Patient Engagement Solutions are Integrated into Hospitals

One of the most desired aspects of telehealth is connecting inpatients to their families during their (hopefully short) hospital stay. Patient infotainment systems are a standard in hospitals because hospital guests can remotely connect with anyone they desire over the internet, along with ordering food, watching movies, or calling staff when necessary. It’s part of the entire patient engagement package, ensuring patients are well-educated on their ailments so they understand their role in self-care.

These are all results of advancement in medical computer technology pushing telehealth to expand healthcare reach, cut down on waiting time, streamline communication, provide remote monitoring, increase patient engagement, connect patients remotely with doctors and family, and deliver an overall better patient care experience.

 

 

Mobile EMR systems for Point of Care

3 Unique Point of Care Uses for Medical Computers

The term “point of care” may be a little bit unclear, so let’s start off with defining what that means. Point of care testing suggests any medical treatment that can be done specifically where the patient is located. Often times at the bedside, but it could be in a patient’s home, at a doctor’s office, a testing lab or even in a mobile healthcare van. Advancing technology has changed the “pathways” healthcare individuals take to get medical results. Let’s take a look at these pathways and how they’ve changed with the introduction of mobile technology in healthcare.

Providing Top Notch Care in Rural and Poorer Areas

One of the biggest challenges that healthcare providers face in rural areas and poorer areas is the ability to not just provide patients with great care, but to even access those patients. These populations are either spread out with no easy access to a hospital or a doctor, or simply don’t have the means to take time off of work to visit a doctor for routine work. When routine visits and tests are skipped, more serious issues get missed, creating much bigger and more expensive issues down the road. Providing preventative care in these communities is a huge challenge.

Several organizations combat this issue through the use of mobile health clinics. While bringing the healthcare facility to the community helps alleviate a lot of the problems of providing preventative care, bringing technology into these communities can pose a completely separate challenge. A medical grade tablet is one way that healthcare providers are bridging the technology gap between a hospital setting vs. a mobile clinic. Tablets can be used for patient sign in and registration, and because they are antimicrobial, they help prevent the spread of germs and disease. Integrated barcode scanners can scan bloodwork creating a digital record of the patient and whatever tests are being done, and store that into EMR software to reduce the risk of human error.

Point of Care Testing Can Expedite Diagnosis

Take one of our previous customers and their recent experience using an advanced diagnostic imaging PC with their mobile x-ray machines. By integrating the PC with their X-Ray machines, technicians can wheel the unit into a patient’s room, take images, and have those images immediately displayed on the monitor. Doctors can then evaluate the images bedside and make a diagnosis, order further tests, or prescribe a treatment plan.

It doesn’t have to just be x-rays. Virtually any test that can be done bedside can be integrated with a medical computer to provide instant results. Imaging, heat and respiratory tests and even simple blood tests can be taken and analyzed bedside with a medical computer, speeding up diagnosis and improving patient care.

Medical Cart + Hot Swap Computer = Complete Patient Care Solution

Medical carts are one of the most important tools healthcare providers have in providing patient care. Nurses can wheel them from room to room, pull up patient charts, dispense medication, and log everything into the EMR software. But walk the halls of any hospital and you are likely to see nurses lining the hallways to do their charting because their carts need to be tethered to a power outlet to recharge. Or they simply do their charting at the nurses station. And all of that time spent charting is time spent away from patients.

Non powered carts that are integrated with a hot swap computer don’t need to be plugged in or recharged because the computer provides its own power. Batteries can be swapped out on the fly, providing 24/7 uptime. That is something that tier 1 computer manufacturers simply can’t provide. Couple that flexibility with integrated biometric scanners and RFID readers, and a medical grade computer also takes care of any two factor authentication needs without having to plug in 3rd party peripherals. The anti-microbial casing and EN-60601 ratings create a turnkey mobile solution.

Providing the best possible patient care is the end goal of any healthcare facility. Mobile technology is changing how providers are treating patients in a variety of settings. Cybernet manufactures a full line of medical grade computers and tablets engineered to meet the needs of the healthcare sector. Our close relationships with medical device manufacturers and healthcare networks allows us to be a leader in innovation. For more information you can contact us here, or just visit our website.