Tag Archives: medical all-in-one computers

surgical monitor and medical computer system

3 Screen Technologies in Hospitals that Can Alleviate Problems

Not all screens are created equal, and that can be easily said for technology in a hospital. Screen tech should vary depending on the purpose the screen in question serves. Some monitors are used in surgical procedures, others are used heavily with EMR software, and some are even used by patients. If you don’t have the proper screen for your work in the hospital, it can affect staff workplace effectiveness and even patient satisfaction. If insufficient screen technology is a pain point for your medical facility, we’ve got the lowdown on what kind of hardware is best for what hospital positions.

Surgeons Need a Surgical Monitor

Medical error is found to be the third leading cause of death in the US; that statistic translates to about 250 thousand deaths annually according to Johns Hopkins. This statistic doesn’t delve into the specific reasons why an error occurs outside of human nature, but the best approach we can have is assuming this prevalent problem can be mitigated from all angles. One of the methods we can employ to safeguard against medical error is ensuring the proper technology is applied to the right medical procedure. Surgery, for example. Surgeons need excellent vision. If a surgeon begins an invasive procedure like an endoscopy, it’s important they’re able to see the imagery they’re receiving from the surgical camera clearly. Surgeons require technology beyond what’s available in stores that gives them instant feedback from their surgical cameras with high-quality imagery.

An all-in-one computer with a surgical monitor can reveal minute details of a patient’s condition for the most accurate diagnoses. The combined higher resolution, stronger brightness measurements, and unmatched clarity give medical practitioners the edge in identifying illnesses and hard-to-see symptoms so signs of a disease are clearer to see. Surgical monitors on all-in-one computers are key to proper diagnoses and effective operations. What you might find in a store doesn’t compare to the technical advantage you’ll find with a surgical monitor. With this technology, we can reduce medical error and misdiagnosis.

PCAP Technology on an All-in-One Computer

EMR software has grown in complexity since its inception. It’s also become more user-friendly by incorporating touch-screens and large interfaces to navigate the functions embedded within the software. However, the wrong touch screen technology can be a little for end users. Some touch screens lack clarity and features for medical professionals to use, so it’s best to employ what’s called projected capacitive technology.

A medical computer system using a projected capacitive (PCAP) touch screen is ideal for common use in a hospital because of the clearer display. It’s easier on the eyes because of the built-in technology and is more responsive than older touch screen tech. It allows for multiple-touch input so medical staff can fully manipulate imagery by zooming and rotating. This kind of technology is also more durable so it lasts longer than other touch screens.

Making Patient Engagement Computers More User Friendly

Sometimes using a mouse and keyboard isn’t feasible in specific computer stations behind hospital doors. A regular computer isn’t user-friendly with a keyboard and mouse since they’re cumbersome to control in patient rooms. Ever tried using a mouse and keyboard while laying down? It’s awkward. Patients don’t always have the strength or ability to sit up and use a computer, nor is there always a place to store a keyboard and mouse.

That’s why it’s ideal for any patient engagement computer to have a touchscreen. It’s a cost-effective solution for the patient bedside, and it’s easy for both medical practitioners and patients to control the computer. Medical practitioners can still use medical gloves for input, allowing them to use the computer to do charting or check patient test results. They can even share images like x-ray results with patients bedside. For the patient, a touchscreen allows them the freedom to navigate the internet, make video calls to family or turn on a movie.


By using the proper screen technology—whether it’s on a medical computer system with a surgical monitor or a patient engagement computer—we can reduce the frequency of medical error, misdiagnosis, and discomfort for all parties in the hospital. We still have a long journey ahead of us to see these problems reduced to almost zero frequency, but by understanding the primary ways to address these problems through better technology, we’ve got a promising start. Contact us today to see how you can start reducing medical errors so your hospital or clinic improves.


Advantages of Powered and Non-Powered Medical Carts

Any hospital or clinic will have a range of technology products to assist in patient care. Sometimes a hospital’s budget restraints can’t afford the latest in technology, so they opt for more financially viable solutions. Other times the needs of a medical staff might outweigh the potential high costs for equipment, so purchasing decisions might anchor to more sophisticated, familiar technology. The same is true for medical carts. When browsing for medical cart options, it’s important to note the positive aspects for each powered and non-powered medical cart. Here’s a look at both options in detail. We hope this serves as a guide to make a decision as to what’s right for your hospital and staff.

Advantages of Non-Powered Medical Carts

A non-powered cart meant for use as a workstation on wheels is going to be substantially cheaper than it’s powered counterpart. Battery-less carts with wheels and a few functioning devices (key lockable drawers, VESA mounts, etc.) can range in price depending on the quality of the build and the brand, but ballpark figures usually run under two thousand dollars for a strong solution. Hospitals and clinics looking to buy in bulk will definitely save in the long run when choosing a non-powered medical cart. Plus, since they have fewer components and no internal batteries, they weigh much less—reducing overall fatigue when a nurse pushes a cart around for several hours. They’re more maneuverable, have slimmer profiles, use fewer cables, receive power from the all-in-one computer installed on it, and there’s no bulky batteries—which, per the FDA, have been known to catch fire recently. They’re safer options because there’s no involving of electricity, no risk of abusing battery power, and can fit in tighter spaces. Typically, medical computers with hot swappable batteries are ideal on top of non-powered carts so you can navigate hospital hallways without worrying about wires, where they’re connected, and how long the battery life will last—especially if the mounted computer upon it has triple hot swappable batteries. A non-powered cart doesn’t need to be plugged in for a recharge. Instead, if the computer installed on it has swappable batteries, set the drained batteries aside to charge and install a freshly-charged set—they’re more stable than the battery technology in powered carts. Lastly, fewer components and functioning devices mean easier troubleshooting if a problem ever arises, meaning fewer IT requests.

Advantages of Powered Medical Carts

Powered carts have increased functionality with electronic locking drawers, built-in medication dispensers, the ability to power peripherals like barcode scanners or printers, powered height adjustment, LEDs that illuminate the keyboard and cart path, control interfaces, and other components that are better solutions for hospitals that want more mobile functionality.  Plenty of powered carts use different “modes” of operation to facilitate their intended use—”pharmacy” mode for instance on some keep all drawers unlocked so medications are easier to retrieve as someone makes their rounds to distribute to patients. Several carts have motor-powered height adjustment controls that can raise or lower the cart just by holding a button. You can select from a wider range of medical grade computers with a powered cart since a majority of the marketed computers don’t have hot swappable batteries—a necessary feature for non-powered carts. A powered cart is a more expensive option, but the functionality from the powered cart alone makes up for the difference in price.

Whichever type of cart is more fitting for your budget or hospital needs, ensure what is mounted to the cart is also sufficient for your rounds and patients. A medical cart without a proper medical grade computer could pose a potential risk when used near patients. For non-powered workstations, a medical all-in-one with hot swap batteries can help save some money while still giving you the functionality for bedside charting and other tasks. For powered carts, any medical grade computer could suffice, provided that computer meets the other requirements for use.  Neither choice is right or wrong. It just depends on the unique needs of your particular project. For more information, feel free to contact us.

hot swappable battery on a workstation with wheels

Safety Awareness in Hospitals with Workstations on Wheels

Sometimes the smallest details of safety awareness in hospitals can prevent disaster. Fires can start in the blink of an eye. Tripping hazards may not be as apparent until someone unfortunately falls victim to a few dangling wires. It’s important to be aware of what could turn into a problem before the problem arises. There’s the obvious hazards like spills that need to be cleaned immediately, or frayed wires of a hospital appliance that need to be replaced. Those with a keen eye and a constant awareness of safety can spot hidden hazards, however.

Medical Cart Batteries Have Caught Fire

Recently, the FDA announced a lot of medical cart batteries have been malfunctioning, catching fire, or exploding in hospitals. The FDA received several complaints about these hazards in a 6-month timespan. They’re batteries used in crash carts, point of care medical devices, and medication dispensing carts as well. Many sources online reveal that battery fires in medical carts are very difficult to extinguish—they require burial to put out the flames! The batteries in question were certified and met all safety guidelines, begging the question of what’s causing malfunctions. It’s likely the case that the capacity and age of the battery are the culprit factors, so being aware of the capacity and how old a battery pack may be are strong methods of avoiding a possible explosion. If a medical cart and its huge battery are reaching senior status, it’s time to upgrade for the sake of efficiency and safety.

One way to overcome this safety hazard is to purchase a non-powered medical cart and pair it with a computer that has hot swappable batteries. There are a number of benefits to this type of solution. In addition to mitigating the fire hazard risk, non-powered carts are lighter weight and more maneuverable making life easier for nurses and other end users. Also, batteries can be taken out and replaced with backups while the computer is still running, allowing for 24/7 operability without the need to plug a cart into an outlet to charge. Because the batteries are regularly being swapped out of the computer to recharge, if there’s any sign of battery corrosion, battery expansion, or just a failure to hold a charge, the battery can be properly disposed of and replaced with a spare. Plus, the hot swappable battery is smaller than those found in medical carts. Since the medical cart computer relies on three batteries of lower capacity to operate properly, they aren’t drained as often and are less susceptible to overheating, explosions, fires, or other battery hazards.

Clean Up Clutter with a Workstation on Wheels

A common hazard listed by Department of Health and Human Services in their safety document is something we’re all capable of creating: clutter. Computers are often notorious hubs of clutter, especially when coupled with several peripherals like printers, barcode scanners and cords connecting a monitor to a computer.  Cable sleeving is a viable prevention strategy to defuse hazards, but a better solution is to minimize on cabling as much as possible.

Enter the best solution for reducing cable clutter: an all-in-one medical computer. It’s easier to reduce cable clutter if your medical computer system has fewer cables! Some units can be equiped with integrated fingerprint scanners and RFID readers, eliminating the need for 3rd party peripherals, thus eliminating even more cord clutter. Plus, with these sorts of computers they can be VESA-mounted into a workstation on wheels—the system’s few cables can be routed through cable management panels so they’re out of sight, out of mind, and off the floor. If you couple them with a wireless keyboard and mouse or use a touch-screen keyboard (very common on all-in-one medical cart computers), you’ve basically enhanced the safety of the workstation on wheels.

Protect Against the Unseen Hazard

The increase in computer usage for hospitals has been fantastic for productivity and other reasons, but research has shown a rise in VRE, MRSA, and PSAE, three common bacteria that are transferred easily through keyboard and computer contact. Infections from these bacteria are the least apparent hazards in comparison to battery fires and loose wires,  so it’s important to be aware of all that is commonly touched.

However, the solution to these bacteria problems can go a step further. Medical computers that are rated to be water and dust resistant (also known as IP65) can be disinfected freely and often by spraying directly on their touch screens. Also, if your keyboard is IP68-rated you can actually submerse it in water and spray on it directly to disinfect it heavily since keyboards see a lot of interaction from several individuals. In addition, medical grade computers will also often have an antimicrobial housing to further prevent the spread of bacteria and germs.

Keeping safety awareness in the back of your mind is ideal in any situation, but especially in a hospital where certain computer hazards can arise either from aged medical cart batteries, unkempt wires from poorly-installed computers, or bacteria that can infect several people. If you would like to find out more information about how medical grade computers are safer for your patients you can contact Cybernet here.

patient engagement technology and medical tablets

EHR and it’s Evolution into CHR: A Critical Look at Cutting-Edge Technology in Healthcare

Epic CEO, Judy Faulker, recently expressed her view how Electronic Health Records are evolving into Comprehensive Health Records—a term that evaluates more than just a specific window of sampling an individual’s health from doctor visits. CHR is a term that may be invented as the new EHR, incorporating more data and analysis of a patient that stems from their in-clinic or hospital visits and their time outside of a medical facility too. Foraging into a new technology frontier that implies a near-constant evaluation of a person’s well-being may sound like an answer that physicians have been looking for, but anyone who is ever a patient (all of us) could be under the scrutiny of patient tracking technology that could be always on, always tracking. Yes, the benefit is physicians can understand the entire gamut of a patient’s health by seeing comprehensive snapshots of activity from day to day, but do the costs outweigh the benefits? Are we already in the pathway of the “Big Data” steamroller? Let’s take a critical look.

Are We Already Headed Down this Path?

Many individuals are already familiar with utilizing in-home tracking devices and food intake monitoring, so the “at home” concept of tracking health isn’t new. Wearable fitness trackers coupled with diet and exercise apps are near ubiquitous in society today. There are also several medical grade devices like blood sampling devices or blood pressure monitors to see how trackable vitals are measured outside of the doctor’s office and clinics. But now that CHR is becoming a reality for EHR corporations, there are implications to consider about how this data would be collected into a central repository. If CHR will incorporate the data from consumer-grade devices into an EMR system, how will this data transfer occur? Would EHR software developers have to build integrations for the hundreds of various fitness apps and wearables that are available on the consumer market.  Would we need to entrust app developers and wearable manufacturers with the responsibility of building those integrations? We could see EHR software developers create their own consumer apps and wearables, but that raises even more questions. Would software developers even want to enter the arena of app development and medical device manufacturing? And if they did, how do get a patient to willingly utilize something they may not want to?

CHR and Big Data: How Accurate is the Information?

A patient may be under the scrutiny of a doctor for monitoring their food intake for diabetes, and it’s likely a common thing some individuals may “cheat” on their diet—maybe someone once logged a dinner of chicken and vegetables when instead they indulged a large burger and fries. That second iced mocha of the day might get “forgotten” when it comes time to update their food log. The same propensity to “cheat” when recording time spent at the gym lifting weights, or doing yoga can creep in if we are entrusting the patient to log their own activity. So manual input data needs to be examined and taken lightly if it’s to be wrapped into CHR. Plus, there’s the question of accuracy of wearable devices—many aren’t as devices used in hospitals, clinics and doctors offices. How accurate is a pedometer? How accurate is a sleep tracking device you can purchase off the shelf? Can that be incorporated into a medical health profile? And furthermore, even if the comprehensive data is used for analysis for health, can that be considered an invasion of privacy?

Is the CHR Data Secure Enough?

With potentially thousands of different devices tracking different variables such as food intake, steps taken, heart rate, and other measurable factors, there’s a concern of how all that data might be transferred to EMR systems. Since hospitals have begun implementing BYOD practices among their staff, securing has become a massive point of concern. Medical grade computers are specifically designed with a number of privacy safeguards built into them to protect patient data. Now imagine the security risks if data is being transferred from millions of unsecured consumer devices. We’ve discussed at length in the past that patient medical records are even more valuable on the black market than an individual’s financial data. Now you have to consider millions of new vulnerabilities for hackers to try and exploit. So how would a transfer happen? Wireless transfer? Patient web portals? If CHR is to incorporate an unknown breadth of data, will HIPAA laws need to be rewritten to account for vulnerabilities that can’t be controlled by a healthcare facility or a doctor’s office?

CHR Data and the Implications of Insurance

Insurance companies evaluate a patient’s medical history gauge what their premiums should be. It’s a given that if someone smokes, healthcare is more expensive for them. If we are to enter a new era of healthcare data, can insurance companies utilize more comprehensive methods of evaluating someone’s health? If a patient claims that they run three times a week, and yet their pedometer shows no activity outside of walking, will that reflect on their bill? How far does the willingness go to track aspects of someone’s life? CHR is prepped to track not only how we treat ourselves, but our social lives too. Will all these medical and social effects on our well-being be reflected in insurance companies and their premiums? While the intent of CHR would be to compile the most comprehensive view of an individuals health, the information could very easily be used to create more “high risk” pools by insurance companies, and could even price some users out of the market completely.

These are just a handful of questions to ask as the encroaching concept of CHR starts to hit EMR companies. They’re evolving, perhaps for the better of our lives and health, but there are strong implications of privacy, accuracy, security, and unfortunately impact on wallets too. For now, EMR systems have not yet seen that evolution, and quite frankly they shouldn’t until these questions are answered. We’d love to hear your thoughts as well. Please comment below and let us know what you think about CHR.


medical computer systems and hot swappable battery functions

3 Ways Hospital Networks Can Impact Patient Care and How to Combat Them

No hospital network is perfect. An entire infrastructure for patient information is at the whim of Murphy’s Law unfortunately, and one glitch in an entire system can throw off the operations of a hospital in the blink of an eye, costing a chunk of productivity time, money, and the worst—patient safety and health. Online sources point to previous cases of such flops, like the Martin Health System in Stuart, Florida. Their infrastructure recently had an internal hardware failure, setting back hospital EMR records for about two days. Although network systems and their medical computers were restored as quickly as IT could manage the problem, patient care significantly dropped and plenty of vulnerabilities were introduced. Here are a few problems hospitals face when entire networks turn haywire and solutions to minimize mishaps.

Power Outages Cause More Than Just Downtime

Let’s say you’re a medical professional making rounds for about 12 patients, suddenly the power drops out, and the emergency generators have failed! The patient infotainment systems in each patient room have shut down, EMR systems have stopped tracking, medical devices won’t operate, and you’re in the middle of a nightmare. It’s a more frequent problem than you would think. Hospital operations must continue even in downtime, so you’ll need to alter all your work to manual processes. To give you an idea of the severity of a power outage in a hospital, online sources report some patients at a major hospital were on electronic respirators that failed during an outage, and hospital staff attempted rescues by using manual respirators. Unfortunately, the manual efforts weren’t enough to sustain the patients’ well being.

So what’s the best way to combat the potential hazards of a full power outage? Medical computer systems with a hot swappable battery function can ensure you’re not without power. If you’re operating a respirator with a medical computer system that needs continuous power, using a system with sustainable battery life in the mishap of a failed power infrastructure can save lives. Even having a medical computer with an internal backup battery can be enough to bridge the gap between a power outage and getting backup generators online. Compromises in patient care won’t happen if your computer hardware is equipped to run on internal batteries.

Network Failures Cause a Wealth of Different Problems

Network infrastructures aren’t perfect, and at times components can fail—refer to the first paragraph about Murphy’s Law.  If you’re operating EMR software on a consumer-grade computer and the wireless network card fails, the problem will need to be diagnosed to take time away from patient care. This forces medical staff to resort to manual documentation and charting—which can introduce human error. Patients may get delayed medication, incorrect dosage, or the wrong medication because of a network hardware component failure. Compromises in patient care can happen simply because of the wrong hardware.

Ensuring your networked computers are equipped with proper wireless connectivity is one way to safeguard against network mishaps. First, it requires that the components of the computer are industrial-grade, made with high-quality transistors, diodes, and capacitors, to increase a Mean Time Between Failure (MTBF) rating. Second, it’s best to utilize Intel-certified wireless network cards within your medical computer system to ensure high-quality connectivity in an environment where wireless communications are supremely important and likely to drop connection frequently. These two factors will reduce potential wireless hardware mishaps so patient care and data aren’t compromised.

Network Intrusions on your Medical Computer Systems Can be Devastating

Security in an online network shouldn’t be an afterthought; a single intrusion into a medical computer on a wireless network can introduce the wrong individuals onto a network, violating HIPAA regulations and compromising patient data for potentially thousands of people. Medical records actually sell for a pretty penny on the black market, more than credit card numbers, because people abuse them to get prescription drugs illegally. Plus, if there’s HIPAA violations it can cause a hospital between 50 to 100 thousand dollars per the severity of the violation—or it may end up shutting hospital doors.

To ensure patient safety and continued hospital operation, the solution is ensuring whatever medical computer systems you’re using have two-factor authentication protocols. Some states actually have TFA as a requirement. Plus, having a medical computer system with a Trusted Platform Module to encrypt the information is another layer of protection you can add so even if the internal hard drives are lost, stolen, or otherwise, the data on them can’t be easily read or retracted. Using a medical computer system with Imprivata Single-Sign On is one of the highest secure standards for medical professionals to safeguard information and make authentication easier than typing in huge, confusing passwords.

Disasters will happen in the medical world, but precaution can ensure fragile lives and important hospital operations aren’t sacrificed when mishaps strike. At Cybernet, we engineer our medical computers with these contingencies in mind. Ensure you’re protected by using the right medical computer systems to take care of patient needs—contact us today to learn more.


medical computers and emr certification

How EMR Software Upgrades Can Drive Computer Hardware Updates

The demand for computer capability has increased because of encroaching software complexity; we can no longer use clunky, old hardware to help our doctors and nurses complete an entire hospital shift. It’s not just a matter of how slow a process might run on a medical computer, but rather if a computer is compatible with software in question and how physicians interact with the computers. One of the reasons aging computers put restraints on the workflow for a hospital is because of increasing software demands, so here are several ways that software may drive the necessary upgrade in hardware.

Medical Computers are Popular for Multitasking

Computers don’t always serve just one purpose—multitasking is a commonplace activity, so what’s required is enough memory in order to support the concurrent programs they run simultaneously. Not enough RAM will turn any computer sluggish—multitasking and load time will suffer. It isn’t always easy to install more after deployment depending on the system. Some are sealed shut to prevent ingress, and so installing RAM may damage the internal components. Or, if the person installing RAM isn’t careful, the entire computer could receive electrostatic discharge turning it into a nice paperweight. The best way to address this problem is ensuring each computer in a deployment has more RAM than the minimum to run a particular software product. It’s a good idea to install the recommended level of RAM or go beyond what’s recommended. Thankfully, a lot of medical computers have customization options to choose how much RAM should be installed into the system before deployment.

EMR Systems Need Processing Power

If your EMR system is running sluggish, it’s time to upgrade. Most likely it’s a problem of an aged processor that can’t handle the number of Floating Point Operations Per Second (FLOPS), one measurement among many to determine the speed of a processor. Imagine all the frustrated doctors and nurses waiting to open a patient’s chart  while the computer cycles for several minutes just to display information. With the wide processor availability on the market, it can be a little confusing on what to select for a processor. Computers with Epic certification often run 6th generation Intel Skylake processors, common CPUs for a lot of Epic’s more complex modules. Medical staff can rest assured that the processor can handle software modules with ease and won’t suffer from excessive load times or computer hang-ups.

EMR Software Modules Utilize Touch Screen

A computer’s internal components aren’t the only factor in running a software product optimally. The way a doctor, nurse, or staff member interfaces with the software is also important. Imagine installing a VESA mountable computer only to find there’s no surface for using a keyboard or mouse and the computer isn’t touch-screen enabled! Touch screen functionality is important because it frees up the hands and removes the need for a physical keyboard if there’s no space for one. Plus, some EMR software products are only compatible with screens that are 24 inches diagonally in order to display all patient information. Computers with Epic certification are typically 24 inches or wider because of the visual aspect ratio for Epic; anything smaller and the software won’t run optimally—or at all.

Dedicated Video is a Must for some EMR Software

Surgeons using EMR software to give them instant video feedback—take an endoscopy for example—can’t use unclear, low-definition, choppy video to perform successful operations on patients. Upgrading to a surgical display equipped with a dedicated NVIDIA card is best for surgeons so they’re able to see in real-time what they’re doing as they perform on patients. Integrated video cards don’t provide that level of sophistication, so they pale in comparison to what a surgical display might provide.

Increased Software Security Means Increased Hardware Security

HIPAA violations are no laughing matter, and EMR software is developed with security in mind to prevent those violations. However, the software here dictates the requirements for hardware. Without a Trusted Platform Module (TPM), patient data is at a greater risk. TPMs encrypt patient information so drives can’t be pulled out of a medical computer and installed into a different computer, adding a layer of protection to sensitive information.

At Cybernet, we work with our partners to understand the complex challenges that healthcare IT professionals face on a daily basis. Because of that, we have engineered a full line of medical grade computers specifically engineered for multiple hospital and healthcare applications. For more information you can check out our website or contact us here.


medical computers and their role with patient engagement in telehealth

Here’s How Telehealth is Revolutionizing the Way We Practice Healthcare

Telehealth is a topic under heavy study because it’s extremely effective at reducing time and streamlining processes for medical care. It’s a complex umbrella term that addresses physician to patient interaction, how medical records are viewed and delivered, physician care and outreach, patient infotainment systems, and other important factors. One key aspect of telehealth is patient engagement technology which we are seeing improve over time with the rise of smaller, faster medical computers. Here are some ways patient engagement technology is changing telehealth and making healthcare more convenient for everyone.

Virtual Appointments are a Reality with Medical Computers

Online videoconferencing is the first telehealth innovation that comes to mind. It’s still a common practice for people to schedule appointments months in advance for an initial diagnosis and then follow-up appointments to treat or cure an ailment. If a patient needs information from a nurse, it still requires an appointment, more waiting, travel, another waiting room, etc. With the rise of telehealth, patients are able to skip waiting rooms and connect with a doctor or nurse via videoconference with a computer in nursing. If live appointments aren’t available, patients can still leave video messages and possibly show progress of a medicine’s effect. Nurses can hold “question and answer” sessions to keep patients informed and use visual aids to help patients understand their health complications. Plus, medical records can be updated on-the-fly using EMR software, streamlining the process from patient feedback to updating medical records. Growing advancements in this field have strengthened the interconnectivity of rural areas with hospitals. According to an online source published in 2012 called The Role of Telehealth in an Evolving Health Care Environment, telehealth reduces cost and increases quality of care for patients that can’t easily access the nearest hospital. A recent dermatology study showed physicians were able to increase their patient head count by approximately 270 per month with virtual appointments. Virtual appointments are a growing trend and studies reflect it!

Online Patient Portals are More Common

Patients in rural areas don’t always have the luxury of stopping by a clinic to get medical record printouts, so now there are online patient portals dedicated to showing medical records. Patients can even take questionnaires to narrow down a medicinal recommendation from a physician, request prescription refills, look at bill and payment history, or communicate directly with nurses in an orderly system to relay information about healthcare developments. As reported from the National Coordinator for Health Information Technology, over 60 percent of hospitals let their patients view, download, and transfer their health data in 2014. It’s a real growing trend now because of technological advancements with medical computers and web-based interfaces that take the waiting process out of healthcare.

Medical Computers Have Started Remote Patient Monitoring

Patients of all types struggle with time and keeping proper records for a doctor’s evaluation. Diabetics must watch their diet and monitor their blood glucose levels to track their health records. Clinically obese individuals transfer their caloric burn rate to doctors, necessitating another appointment, more travel, and more waiting rooms. It’s the same across the board for individuals with limited lung function, insomnia, heart palpitations, dementia, and other patients with measurable results of their health problems. With the advent of telehealth, remote patient monitoring can be automated and sent to a physician almost immediately. It’s all done within the medical computer, streamlining the process of getting information to the doctors without human error introduced.  The benefits have showed in research as well. As before, the key aspect to telehealth is patient engagement, and keeping patients informed through doctors’ notes and information about their illnesses has shown increased rates of consistent medicine ingestion and other metrics. There are interactive disease management programs in the field (BeWell Mobile for instance) that let patients send their vital signs to their providers electronically with quick recommendations from their providers on what to do if their symptoms flare up. Another excellent example is called the Virtual Dental Home, a telehealth program that lets dental health professionals transfer information between each other to assist patients in remote locations.

Patient Engagement Solutions are Integrated into Hospitals

One of the most desired aspects of telehealth is connecting inpatients to their families during their (hopefully short) hospital stay. Patient infotainment systems are a standard in hospitals because hospital guests can remotely connect with anyone they desire over the internet, along with ordering food, watching movies, or calling staff when necessary. It’s part of the entire patient engagement package, ensuring patients are well-educated on their ailments so they understand their role in self-care.

These are all results of advancement in medical computer technology pushing telehealth to expand healthcare reach, cut down on waiting time, streamline communication, provide remote monitoring, increase patient engagement, connect patients remotely with doctors and family, and deliver an overall better patient care experience.



medical grade PCs

Extending the Life of Medical Equipment with Medical Grade PCs

The IT challenges and needs for a healthcare facility are far different than those of a traditional enterprise. Mobility, EMR compatibility, 24/7 operability as well as the need to mitigate the transfer of germs and disease must all be factored in. But even within the healthcare space, needs can vary tremendously. Consider the differences between a hospital in a large metropolitan area vs. a hospital in a rural area. In a lot of rural areas, medical facilities don’t have the luxury of large budgets or the ability to upgrade medical equipment as regularly as a larger hospital in a more densely populated area might have. Extending the life of that machinery in a cost efficient manner is vital for these types of facilities in order to provide the very best in patient care without breaking the bank.

A customer of ours recently reached out to us to let us know how they have managed to extend the life of their mobile x-ray units by integrating a medical grade computer. Their solution turned out to be a stroke of genius, and allowed their facility to move from the analog age into the digital age.

Mobility Matters in Medical Grade Computing

Our customer employed mobile x-ray units in rural areas that needed medical grade computers for control. Consumer-grade computers wouldn’t have fit the bill—carrying around a heavily-wired computer and monitor would have been insufficient and cumbersome for medical staff, so they used medical-grade PCs with hot swappable battery functionality.  With a full 16 hours of uptime running on batteries, the staff didn’t need to connect to AC power while using their mobile x-ray medical devices with the medical grade computers. Plus, there’s no downtime with computers featuring hot swappable battery technology ensuring constant healthcare. Internet connectivity is also a concern. In rural areas, internet accessibility isn’t the best which calls for a different type of wireless capability. Many mobile computers are equipped with 3 and 4G wireless technology, so even in the most distant of places medical staff can send patient data to the hospital for review if need be.

Using Surgical Grade Monitors to Enter the Digital Age

Our customer was able to connect the surgical grade monitors to the mobile x-ray devices and get an instant x-ray result on the medical computer’s touch screen. Older technologies required large film emulsion plates that took hours to process within a dark room—that obviously isn’t a mobile solution. With an instant x-ray, our customer was able to zoom in on the patient’s affected area in question and diagnose patients. Instead of having to travel several miles to a distant hospital, wait for an x-ray, process the film, and then have a doctor review the x-rays, it’s done instantly on site so the hospital doesn’t need to purchase expensive and bulky film slates for x-rays. When patient mobility is reduced, it’s up to the medical staff to transport what’s needed in the most crucial times of patient healthcare. Our provided solution fit the needs for our customer and their patients.

Medical Devices in Healthcare IT Aren’t Cheap

Our customer needed a medical grade computer that interfaced with the mobile x-ray machines without a significant price tag. Older medical devices use a serial RS-232 port, which is a legacy port not often found on consumer-grade computers. The option to upgrade to a newer set of x-ray machines wasn’t available with average prices for them ranging well over 100 thousand. In acquiring the medical grade computers, they saved crucial business funds to focus on traveling to patients with hampered mobility.

Medical Computers That Also Meet Certifications

The medical grade computers our customer used weren’t just capable of interfacing with x-ray machines for medical staff use. The computers they purchased had a full spectrum of patient safety in mind, starting with an antimicrobial plastic that inhibited the spread and growth of microorganisms. These mobile computers with the hot swappable battery function were fanless and used internal solid state drives to prevent spreading dust and germs. They also met FDA standards for patient safety with a 60601-1 certification to protect patients from electrical and radiation-related hazards.

Online sources report that 80 rural hospitals have seen closures since 2010 and approximately 600 are suffering financially, numbers likely because patients and hospitals lack mobility. These computers helped the lives of people and kept hospital doors open. There are reasons beyond mobility, however, that prompted our customer to purchase these computers—they’re medically certified for hospital and patient room use. Consumer-grade PCs don’t measure up to the standard that these computers meet! Our customer was satisfied with their purchase of these computers with the hot swappable battery function, the instant x-ray feedback, and the medical certifications to protect patients.


How Aging Medical Technology Can Be Upgraded Or Integrated Into A New System

Value now plays a big role in health care more than ever and impacts the healthcare system, shifting payment models to value-based purchasing and pay per performance reimbursements. While budgets do not increase, regulatory pressure does alongside expenses and patient numbers. The urge to digitize pushes health care providers to seek affordable solutions that help them lower unit costs, operate more efficiently, and raise their quality levels along with increasing patient satisfaction. Providers are actively looking for ways to optimize the value of their limited resources.

Deploying cost-effective technology results in effective and efficient health care. Prolonging the life of the aging and legacy equipment plays an important role in this transition to a digitized health care. Nearly 5,000 types of medical devices are in use in health care facilities around the world. Reusable electronic medical devices last for 5-15 years, with 8-10 years being the most common lifecycle.

As new systems require wireless connectivity and system-wide interoperability, some legacy equipment that does not have these features may become obsolete before a provider is financially ready to replace it with a newer model. Some organizations are finding innovative solutions to upgrade an existing and aging piece of equipment or integrate it into the new, digital and connected hospital system.

Let’s look at how two organizations are tackling the challenge of upgrading or integrating aging medical equipment into a new system to help cut costs while still improving equipment and allowing them to offer top-of-the-line care at a fraction of the cost.

Peterson Regional Medical Center

Peterson Regional Medical Center (PRMC) needed to upgrade their medication dispensing system with a digital solution. Previously manual, their medication dispensing system was set for an upgrade to make it into a modern, automated system that is also easy to use for the nurses and affordable for the facility. PRMC had powered medical carts with PCs attached in their acute rehab department. However, those units did not perform well given the new medical dispensing software PRMC acquired and the overall scope of medical applications needed more resources than the old PCs could avail.

PRMC considered several options, including the laptops that were discarded due to the limited budget, issues with mounting, safety considerations, and ultimately, the lack of all the benefits of a powerful PC required by resource-hungry medical applications.

The hospital committee opted for an All-in-One PC instead, Cybernet’s iOne-GX31. 17” and 19” touchscreen, wireless, with modest power requirements, this ergonomic solution fit perfectly on the existing Humanscale medical carts. After a rigorous testing and positive feedback from nurses, PRMC ordered 35 units, complete with free disk imaging.

The carts were also supplied with wireless barcode scanners. The nurses found the new system easy to use and efficient. Dispensing medications now comes down to a simple automated process. The nurses now have computerized pharmacy authorizations available on the all-in-one PC on the cart that transports all the medications from room to room. The nurse scans a patient’s armband to view the authorized medications and dosages. Next, the nurse scans the medication to receive the dosage and medication authorization.

The nurses reported highly positive outcomes. They were able to complete extended medication rounds without recharging the carts because the iOne-GX31 is power-efficient and does not consume as much as the old PC they had previously mounted on Humanscale. The accuracy of medication dispense increased, and patients are receiving their medications on time, in the accurate dosage, at all times.

Virginia Commonwealth University Medical Center

Virginia Commonwealth University Medical Center gave a second life to their 8-year old Dräger MDS III Anesthesia Workstations by replacing the obsolete and too expensive to maintain computers with CyberMed H22. The aging computers experienced glitches during procedures, which threatened patient safety and reduced accuracy in EMR documentation and billing. Since anesthesiologists rely on computers to monitor patient vitals and keep accurate documentation during procedures, an upgrade became unavoidable. The old computers were past their warranty term, so the maintenance and repairs became too expensive. Long downtime and slow workflow affected the entire system.

In the modular workstations, the anesthesia machines have longer life cycles than the PCs, so the IT department wanted to extend their use by replacing the PCs. They needed a high-quality, EN60601-1 certified medical PC that can be configured to work with the anesthesia unit and be safe and antimicrobial, perfect for near-patient use in operating rooms.

The CyberMed H22 models were configured with the existing Dräger anesthesia machines and deployed in operating rooms throughout VCUMC, saving them the cost of replacing the failing legacy computers. The affordable and robust medical computers restored the workflow and quality of care.

Also, an all-in-one workstation simplifies the configuration of the anesthesia cart because there are fewer pieces of equipment, and less wire clutter.

The Key To Integrating Aging Equipment Into A New System Successfully

A medical computer has to offer extensive compatibility, upgradability, and safety features to be apt for the task, though.

Compatibility. When integrating aging equipment into a new system, it is crucial for the new system to come with the legacy ports necessary to connect the older equipment and allow the machine-to-machine communication between the old and the new devices.

Upgradability. When cutting costs is a vital imperative, it is important to deploy technology with affordable upgrade options. For example, medical all-in-one computers often serve dual purposes when they come integrated with RFID reader, CAC or smart card reader, fingerprint ID reader or a barcode scanner.  This way, a medical grade computer becomes the connecting link between the aging legacy equipment and the new systems relying on RFID technology that is often part of the infotainment systems.

Safety. With nosocomial infections being a serious liability risk for hospitals, the media and increasingly aware patients scrutinize cases when medical equipment is the source of spread of pathogens. In ICUs, ORs, and other near-patient environments, medical technology must be safe. Therefore, it must be antimicrobial, i.e. coated with an antimicrobial agent that eliminates pathogens in between the disinfection rounds. The casing for such devices must also be sturdy and waterproof to withstand proper disinfection procedures.

Seamless integration. There are many cases when medical computers can help hospitals connect the large variety of disconnected systems that do not “speak the same language” and bring diverse readings from sensors, monitors, pumps, and newer IoT devices. Whether it be physical devices measuring patient readings, or software that transmits that data to a patient record, an integrated medical computer helps medical professionals bring the readings, analysis and recommendations in one place, refining the care they provide.

As providers integrate new technology, one of the biggest problems is how to stay within the budget and offer top-of-the-line care at the same time. Giving a second life to aging equipment with the help of the new technology helps hospitals postpone the acquisition of new equipment for several years. That way, healthcare facilities can maintain aging equipment functional, and replace it only when it is feasible.

Medical grade computer with EMR

EMR Software Overview: The Cybernet Advantage

Over recent years, a number of innovations have changed the way each person perceives the established healthcare model. In the past, the delivery of healthcare services focused on the role of the physician or healthcare service provider. Now, that has changed. The use of electronic clipboards, medical all-in-one computers, and medical tablets within hospital settings has presented a new way of accessing healthcare services. Now, the focus of the healthcare industry has changed to a degree where the patient has a more active role in the delivery of healthcare services. At first glance, observers may be quick to pin this development on the use of electronic devices. A closer look reveals that Electronic Medical Records software is really responsible for an increased amount of patient involvement.

EMR Software

The question remains: what is an Electronic Medical Record and how does it affect the healthcare industry? If you are familiar with a patient chart in your physician’s office, then you have a good idea of what an EMR is. An EMR is basically a digital version of a patient chart. Medical practitioners and patients can access an EMR through the use of a computer for doctors that runs the software required process these files. The extensive use of EMR software impacts the healthcare industry in a transformative manner. EMR software allows physicians and patients to access records remotely. The need to be physically present to track a patient’s development has been eliminated. Let’s take a look at the other advantages made available through the use of EMR software that have changed the industry.

Epic Software EMR screenshot
Epic Software EMR screenshot

Disease Management and Monitoring

Patients with chronic diseases will find that the use of EMR software helps them to manage their conditions in an efficient manner. In cases where the patient is hypertensive, devices that are equipped with EMR software allow healthcare providers to track the blood pressure levels and blood glucose levels of each patient. Patients with diabetes can easily track their weight levels through the use of these devices. This provides the entire healthcare industry with the ability to track ongoing physiological developments in each patient case and perform a variety of analytics as the information is coursed through a computer or a medical tablet.

Cerner EMR screen shot
Cerner EMR

Remote Patient Monitoring and Assisted Care

In cases where patients have assistive living concerns, medical touch screens that are EMR certified allow physicians to work with the patient’s caregivers in a remote capacity. The task of monitoring the patient’s status no longer requires the physical presence of the physician. This is a measure that dramatically cuts back on cost. Some analysts have also been quick to note that there has been an increased rate of healthcare staff productivity because of the solutions that have been made available by EMR enabled devices.

Care Cloud EMS
Care Cloud Medical Software

Preventive Medical Care

The wearability aspect of devices that are equipped with EMR capabilities increases the capacity of patients and healthcare professionals to develop more preventive health measures. A continuous availability of data allows physicians to track physiological developments each patient case. This makes it easier to identify conditions that could potentially lead to more serious health concerns in the future. Tracking these indicators as they develop allows the physician to address the potential development of debilitating physical conditions and increases the ach patient’s quality of life.

The advantages that are available through the use of EMR equipped devices are clear. It should be noted that the features that are native to EMR software allow these devices to actually deliver these advantages in the first place. Here are some of the features that can be found in EMR enabled devices.

allscripts EMR software
Allscripts Medical Software

Charting Features

EMR devices have charting features that allow healthcare providers and patients to access records on any EMR enabled device. Through this feature, patients can fill out forms online in the of the healthcare organization’s preferred format. This allows the physician to have a patient’s health information before he can even come in for a checkup. As doctors fill up a form for lab, imaging, or medication orders, they can easily access the patient’s full medical history through the charting feature. The ideal of a paperless workplace gets closer to becoming a reality through the use of this EMR software feature.

Medical Prescription

The process of prescribing medication to patients has been changed through the use of EMR enabled devices. Now, physicians can manage requests for patient refills remotely with just a few clicks on their computer or medical tablet. Frequent prescription orders and access to pharmacies can also be saved on a physician’s device and pulled up whenever they are needed. In cases where several medications are prescribed, the prescription feature can allow the physician to check for drug interactions that may cause allergic reactions and other adverse effects.

Medical Lab Connectivity

Several medical laboratories use EMR software and this changes the healthcare industry’s rate of efficiency when it comes to service delivery. With several labs connected in a wireless capacity, a healthcare service provider can easily manage laboratory and imaging requests, obtain results from lab tests, and share results with patients remotely.

Patient – Physician Referrals

EMR software delivers a level of connectivity to such a degree that patient referrals are easier to make. From your all-in-one computer or medical tablet, you can easily refer a patient to another physician. This function also allows you to attach a copy of the patient’s chart for the other physician to peruse. A messaging function allows physicians to collaborate with members of the hospital staff in a seamless manner. Direct messaging functions also allow you to communicate with fellow physicians on the fly.

Billing Forms

Hospital administrators will enjoy an increased rate of productivity through the use of the EMR software’s billing function. If you already have a billing system in place, you can easily access these forms through the use of the new EMR system. If you haven’t decided on a billing system, contact the manufacturer of your EMR equipped device to determine which billing option best serves your configuration of needs and preferences.


There are scheduling options available in these devices that allow healthcare practitioners to manage their workload efficiently. Even when you’re mobile, you can check your schedule on your tablet to prepare yourself for the tasks that await you in the hospital environment. The scheduling function also allows you to send appointment reminders to patients to prevent scheduling mishaps. A quick view of your weekly schedule also helps you to easily identify vacant periods that can accommodate new patient appointments.

EMR Software Vendors

All of these features make EMR software a practical tool for healthcare service providers to use. Before you begin purchasing devices equipped with EMR software, you need to familiarize yourself with the EMR software developers that currently dominate the market. Epic Systems Corporation is a popular choice for healthcare professionals. Epic enjoys the largest amount of market share, taking up 19.1% of the EMR landscape. Other EMR software vendors worthy of note are Meditech, CPSI, Cerner Corporation, and Allscripts. Make sure that the company that manufactures the devices you purchase is certified by at least one of these software vendors.

Cybernet Products

Purchasing Cybernet products allows you to address your EMR software needs. The features and specifications of Cybernet devices are backed by certifications from EMR software vendors. Epic, presently the biggest EMR software vendor, certifies Cybernet devices. The approved vendor list published by Epic even recommends the 24” and 22” devices that Cybernet manufactures.

EMR software has caused the healthcare industry to undergo a rapid and drastic transformation. The only way for you and your organization to maintain a competitive advantage in the face of these developments is to work with a company that can completely address your IT needs. It is clear that the developments surrounding EMR software will have long term effects on the healthcare industry. The use of EMR enabled devices is the surest way for you to adapt to the healthcare industry’s new standards.