Building a Digital Front Door Healthcare Strategy: Where to Start and Why

Though constantly evolving, hospitals and care providers can be rather averse to new tech adoption. 2020, however, has shown many that change is a necessity as the status quo between provider and patient has been irrevocably altered.  One of the changes embraced en-masse has been the inclusion of…


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How to Address the Rising Patient Appointment Cancellation Problem

Patient appointment cancellation has been a thorn in the side of many a care provider for several years. They’re a normal enough occurrence- peoples’ lives are hectic and oft unpredictable. Unfortunately, in the case of a healthcare appointment, that blocked off time slot is much more valuable than…


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Healthcare Recession: How Can Providers Help Their Patients and Themselves?

When we think of a recession, we often tend to exempt healthcare facilities from the conversation. Afterall, people are constantly in need of healing and care. Because of this, many tend to think of a “healthcare recession” as nothing more than fiction and believe the industry as a whole is…


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Understanding Hospital Readmission Rates and the Need to Lower Them

Healthcare providers are in a constant state of improving their care capabilities in order to better treat those that seek their care. And contrary to popular beliefs, this transcends care that’s only administered while a patient is residing within a facility. Acute care and emergency treatment…


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Preparing for Healthcare Consumerism with Healthcare Price Transparency

Patient empowerment through education and engagement programs have been rising in popularity within the healthcare space as it embraces value-based care. Because of this push, we’ve seen an increase in medical devices such as vital tracking wearables and medical tablet pcs loaded up with patient…


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What is Continuum of Care and How Do You Get Started?

If there’s one thing we’ve learned in times such as these where our healthcare systems are overwhelmed, it’s that consistent, carefully monitored care is essential for treating many of the ailments, both physical and mental, that affect those who seek healing. And as hospitals have continued to…


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Healthcare Chatbot Use Cases Blend Tech with Patient Empathy

Despite the sheer abundance of technology used in care facilities such as medical computers, AI, surgical robots, and more, healthcare is a very personal, social discipline. After all, doctors and nurses are often working with patients at their lowest and in the most need of a human touch. Many of…


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4 Proven Patient Engagement Strategies That Exist Today

Healthcare’s digitization has caused many providers to feel, understandably, very excited for the industry’s future. Tech like artificial intelligence, medical grade computers, and augmented reality have already improved patient outcomes and only more innovation is on the way. That said, hospital…


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Patient Data Access: What it Means for 2020 and Beyond

The beginning of a new year always prompts the same things: renewed vigor, bolstered inspiration, and new year’s resolutions that match. This tradition isn’t lost on the healthcare space either, as every year we see talks of new initiatives for making medical computer systems and EHRs truly…


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3 Simple Ways Hospitals Can Fix a Low HCAHPS Score

The news is out, and the unofficial winners of “best” and “worst” HCAHPS have been cataloged and reported. These hospitals represent the highest and lowest scorers for patient satisfaction in the United States. If you’re not familiar, HCAHPS stands for “Hospital…


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