The staff at Athena Healthcare facilities found it cumbersome to log patient care entries in electronic medical records (EMR) software on run-of-the-mill desktop computers. Unlike paper patient charts — which are handy to carry into the patient's room and provide all the relevant information — desktop computers mounted at nursing stations are immobile. The time gap between engaging with the patient and walking all the way back to a nursing station had grown unacceptable and left room for errors both small and potentially dangerous. Records became increasingly inaccurate and patient care suffered. In addition, Athena Health Care staff found that new EMR software ran slowly, plus they had bugs in their existing HP and Lenovo computers, leading to further frustration. Lagging or broken computers threw a wrench in the entire operation, and could even jeopardize patient health. Athena needed a new computing option right away, and they needed it to be relatively mobile, have universal mounts, and be simple to operate.