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How do I clean the fingerprint reader?

May 4, 2018

Over time, residue and oils can build up on the fingerprint reader and reduce its performance. Follow the instructions below to safely clean the reader and avoid damaging the sensor.


To Clean the Fingerprint Reader:

  • Gently press the sticky side of clear adhesive tape (cellophane tape) onto the reader window, then peel it away.
  • Lightly dab the reader window with a soft, lint-free cloth dampened with a mild ammonia-based glass cleaner (such as Windex.) Do not use paper products.


Preventing Damage

To protect the fingerprint reader:

  • Do not pour liquid directly on the reader window.
  • Do not use alcohol-based cleaners.
  • Never submerge the reader in liquid
  • Never rub the window with an abrasive material, including paper towels
  • Do not poke the window coating with your fingernail or any other item, such as a pen.