Since the CyberMed medical computers could be customized with four serial ports, they were able to alter their EMR software to Epic almost instantly by pre-deploying them on their serial-based anesthesia machines in their operating rooms and then configuring Epic to work with their anesthesiology devices. Houston Methodist first went live on Epic on their main campus and then followed suit with all remaining hospitals shortly thereafter. When it was time to go live, Houston Methodist’s operating rooms made a seamless transition.
Since Houston Medical went “live” with all operating room computers running Epic, the staff throughout all hospital campuses found using our HN24 was the best choice for ease-of-use. The touchscreen functionality with the pairing of the HN24 and Epic was a massive improvement for the physicians and anesthesiologists. They liked the ability to spray and wipe down the computers since they held up better with disinfectants than consumer-grade computers. The IT team got fewer complaints about the CyberMed computers from physicians and staff in comparison to consumer-grade computers.
Now, every operating room at each hospital campus runs a CyberMed HN24 for their anesthesia operations. More impressively, Houston Methodist saw zero hardware failures in the first 18 months since deploying more than 100 Cybernet units. And while there have been single-digit hardware issues in the past few months, Houston Methodist’s IT team has had no issues working with Cybernet’s US-based support team to get those units back up and running.