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Lead & Transit Times

We make custom system deployment simple. Here's exactly what to expect from configuration to delivery.

Step 1 of 5

Built to Order

Every unit is built to spec.

We build highly customized medical and industrial computers tailored to how and where they will be used. From additional serial ports and custom I/O configurations to wide-temperature SSDs and memory for demanding environments, every system is engineered to your application. We also provide full OEM/ODM capabilities for large-scale projects.

Medical

Custom configurations for healthcare workflows, including additional serial ports, specialized I/O, custom HDMI, and application-specific integrations.

Industrial

Hardware engineered for demanding environments with wide-temperature SSDs, industrial-grade memory, and components selected for reliability.

Step 2 of 5

Terms of Business

Flexible purchasing options for projects of any size.

Whether purchasing a single system or a larger deployment, we offer flexible payment options including credit card, wire transfer, and approved Net 30 accounts for qualified businesses.

Net 30 Accounts

Apply for Net 30 terms with basic company information. Most accounts are reviewed and approved within 1-2 weeks.

Step 3 of 5

Order Process

Every configuration reviewed before production.

Before manufacturing begins, our team verifies system configuration, accessories, software requirements, and shipping details to ensure everything is correct.

Order Confirmation

Once reviewed and approved, you'll receive a confirmation email summarizing your final configuration and expected production timeline.

Step 4 of 5

Production

Tested thoroughly before it ships.

Every system undergoes a rigorous production and quality process before shipment, including full functionality testing and a 12-hour burn-in, helping us maintain a field failure rate below 0.5%. Typical lead times range from 1-4 weeks, depending on configuration.

1-4 weeks Typical lead time
12 hour Burn-in at 95°F
100% Function testing
Quality Process
  • 1 Component Inspection
  • 2 Full-Functional Testing
  • 3 12-hour Burn-In
  • 4 Final OQC Inspection
Step 5 of 5

Shipping

Flexible shipping options with full visibility.

We ship worldwide using trusted carriers, including FedEx ground, overnight, and international services. Customers may also ship using their own UPS or freight account. Every shipment includes tracking and status updates.

Volume Deployments

Secure palletized shipping available for larger rollouts and enterprise deployments.

Order Tracking

Real-time shipment tracking and delivery updates provided for every order.

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