Tag Archives: medical grade computers

Breaking Down the ROI of Medical Computers

It can be difficult for an IT department in any industry to convince a CFO to write a bigger check for computer hardware. The fact remains that medical grade computers are going to be more expensive than a commercial grade computer. But it is also important to understand that IT hardware is, at a minimum, a 5-year investment. So when you are planning your IT budget, you need to look at it from a long-term view rather than a short-term expense.

In this blog, we are going to provide you with some ammunition to take with you to your next budget meeting to help you understand the true ROI of medical grade computers.

Understanding MTBF: All Computers are Not Created Equally

MTBF, or Mean Time Between Failure, is a measure of how long a piece of equipment will typically last. A desktop computer has a lifespan of 3-5 years in a “typical” office environment. A hospital is anything but typical, however. In an office, a computer might be running for 8-10 hours at a time 5 days per week, before being shut down for the rest of the day. A hospital is 24/7, 365. That’s like driving your car home from work, then parking it on a giant treadmill, and leaving it in gear overnight while you sleep. The engine is going to wear down a lot quicker in that scenario. When you consider a 24/7 work cycle, that 3-5 year estimate ends up being closer to 1-2 years before you need to replace your hardware.

A fanless medical computer is made with industrial grade components that are specifically designed for 24/7 use. And because of the fanless design, there are fewer moving parts, meaning fewer points of failure. Keeping out dust is another way to extend the life of a computer. Eliminating the fan goes a long way towards accomplishing that, but an IP65 rating is also important. IP65 is an international standard that measures a devices protection against dust and water intrusion. Not only does this keep out dust, but considering how often hospital equipment needs to be cleaned and disinfected, keeping out liquids will also extend the life of your computer.

Spending half as much on a commercial grade computer today really isn’t a cost savings if you have to replace those computers 2 or 3 times over the course of 5 years instead of simply investing in a medical grade computer that won’t need to be replaced.

Eliminating 3rd Party Dongles

Hospitals and healthcare facilities have needs that go far beyond processing power and memory. HIPAA and other regulations are a constant concern for HIT managers. Two-factor authentication is quickly becoming the standard in hospitals across the country, and some states require it by law. If you invest in commercial grade computers, that means 3rd party attachments. You can find RFID and fingerprint readers for fairly cheap, but they may not be Imprivata certified – which is the standard two-factor authentication software. They also are easy to lose and break, and they take up valuable port space that could be used to integrate the computer with other devices.

Look for medical computers that have integrated RFID and biometric readers built in. More importantly, look for medical computers that are Imprivata certified. This will help you stay compliant with HIPAA data privacy concerns. It also completely eliminates the need to invest in 3rd part attachments. That might mean removing hundreds of devices out of circulation that would otherwise fall under the purview of your IT team to maintain, saving a lot of time and money.

Overcoming Break/Fix IT

In a lot of organizations, IT is viewed as a necessary evil. You need to keep hardware and software up and running to ensure productivity, but the department itself is rarely able to engage in revenue-generating activities. This is because there are literally hundreds of devices that IT is responsible to manage and maintain, and HIT staff is typically inundated with maintenance requests.

As we mentioned above, medical grade computers can eliminate the break/fix mentality that organizations place on IT departments. More reliable computers with industrial grade components are one piece of the puzzle. Eliminating 3rd party attachments is another. When you have a computer that simply works and maintains a long lifespan, it will free up a lot of time for your IT team to work on other projects that actually generate revenue.

Imagine having an IT team that has the time to speak with different departments to understand their challenges, and then devise systems designed specifically to improve those processes. Or having a team that can spend time aggregating data from different silos of information into actionable intel. You might even want to create patient portals or other ways of communicating with patients to improve outcomes. All of these activities can improve efficiency, grow the bottom line, and improve patient care. But they take time to implement. If your IT team isn’t constantly backlogged with maintenance requests, they have the time to take on these types of projects.

Reduce Expenditure on Medical Carts

Medical Carts, or workstations on wheels, are a staple in hospitals. Nurses and doctors rely on them to perform rounds and enter patient information in EMR software. Traditionally, a battery powered cart would power the computer, which allowed healthcare practitioners to go room to room with a consistent power supply. Powered carts are extremely expensive, however. Often times as much as 5x as expensive as a non-powered cart.

Medical cart computers powered by hot-swap batteries eliminate the need for a powered cart. Because the computer runs on its own battery power, and batteries can be swapped out on the fly with fresh ones, hospitals can invest in a less expensive alternative without sacrificing any functionality. In fact, even though a medical cart computer is more expensive than a thin client PC, when paired with a non-powered cart the savings can reach as much as 40% in initial savings. That doesn’t take into account additional maintenance costs associated with keeping a powered cart operational.

When it comes to IT hardware, any investment needs to be assessed over the long term. When analyzing total costs over a five year period it becomes clear that the ROI is better when investing in medical grade computers. For more information, or if you have any questions you can contact Cybernet here.

medical computers and computers on wheels

4 Must Have Features for Clean Environment Computer

Walk into any hospital emergency room and one might immediately worry about being exposed to germs and illnesses. It’s a very real problem, as nearly 100,000 people die of nosocomial infections (illnesses contracted while receiving care for a different issue) every year.

There are a number of areas in a hospital where the average patient never sets foot. It’s the behind the scenes areas where contamination and the spread of illness need to be eliminated completely. Operating rooms are famously sterile environments. Hospital labs, infectious disease wards, and compounding pharmacies need to be absolutely sterile as well, otherwise, patient safety is put at extreme risk.

Here are four features that every medical computer used in these environments must have to ensure a sterile environment.

The Medical Computer Should be Antimicrobial

This might seem like a no-brainer, but a lot of hospitals still use commercial grade computers throughout their facilities. But the threat of the spread of infection should make these facilities think twice when it comes to their sterile rooms. Imagine a lab tech working with a sample, entering data into their computer, and then running a lab test later that day. If bacteria can survive on the computer, it could potentially contaminate every test run until the computer has been disinfected.

Another area of concern would be in infectious disease wards where patients are quarantined. While every precaution is taken before entering the room, a healthcare practitioner could still carry something harmful into the room with them. If the computer becomes a breeding ground for harmful microbes, a healthcare worker could easily transmit that to a patient while recording vitals or checking a patient’s medical records.

Medical grade computers have antimicrobial housings to prevent the spread of harmful bacteria. But even here, not all antimicrobial computers are created equally. Some use a coating applied after the manufacturing process is complete. These coating will inevitably degrade over time. It is important to look for a medical grade computer that has the antimicrobial properties baked directly into the plastic housing to ensure that there is no degradation and patients are protected for the entire life of the computer.

You Need a Fanless Medical Computer

We have had conversations with hospital IT administrators that have admitted that their anesthesiologists have to sit outside of the operating room because their computers weren’t certified to be used in the OR. Why, you ask? Because their computers used a traditional fanned cooling system. This is a particular hazard during surgery, as fans can accumulate dust and microbes and then blow them around once activated. If the patient is on the operating table, the last thing you want is for the computer that is supposed to be keeping them safe to be the source of infection.

Fanless medical computers use lower power consumption components, fewer moving parts, and heat sinks to eliminate the need for a fan. By eliminating the fan, you eliminate the risk of harmful particulates being spread around. In addition, these units tend to have a much longer lifespan. Fans not only tend to be the first component that fails on a lot of computers, but it also is where dust can get inside and damage components. By removing the fan, you remove a major cause for hardware failure, extending the life of the computer.

The Computer Should be IP65 Rated

That unmistakable antiseptic smell that dominates your senses when you walk into a hospital is there for a good reason. Hospitals are constantly being cleaned with harsh disinfecting chemicals to try to prevent the spread of germs as best as they can. That includes equipment. How exactly do you disinfect a commercial grade computer without running the risk of damaging the unit itself? It’s tricky to say the least.

Medical computers are designed to be IP65 rated. This is an international standard that tests whether or not a device is protected from water and dust ingress. You can actually watch a video demonstrating IP65 protection here. If a computer is IP65 rated, that means cleaning staff can spray down computer equipment and clean them without any need to worry about whether or not their unit will get damaged or need repairs. This is an extremely important consideration when it comes to mitigating the risk of nosocomial infections while also protecting your hardware investment.

You Need Multiple Mounting Options

Imagine a compounding pharmacy where IV medication bags are prepared. Table space is at a premium, and a desktop tower with a monitor is going to get in the way more often than not. Even the heat that a traditional tower computer generates could adversely affect a medication if it’s too close to the work area. An anesthesia machine might need to be wheeled from one operating room to the next as needed. The computer running the anesthesia application needs to be just as mobile. Computers mounted in a patient room in an infectious disease ward would probably serve the greatest purpose if it could be pivoted back and forth on a wall mount so information and test results can easily be shared with the patient.

It is important to choose a medical grade computer that is VESA compatible to provide you with a number of mounting options. Whether that be on a mobile medical cart or a wall mount, being able to place your computer wherever you need it, without it getting in the way of workflow, will save time and money in the form of improved productivity.

Patient safety is the primary concern for any hospital or healthcare facility. That extends all the way to the IT hardware you choose. At Cybernet, we design and manufacture a complete line of medical grade computes that have been engineered to meet the specific needs of the healthcare industry. To find out more you can contact us here.

Improve Interoperability with the Right Medical Computers

Every organization consists of different departments working in sync together to move forward. This is doubly true with healthcare organizations such as hospitals, which measure success in lives saved and patients healed rather than profit and loss. A given hospital’s medical-grade computers need to work in conjunction with the organization’s entire network, which can include not just other computers but legacy medical devices integral to patient care. Most administrators can tell you what a challenge that is.

Interoperability – the ability of medical PCs to work harmoniously across a network with each other – can streamline the healthcare process, make paperwork easier and ensure that timely data gets into the right hands at the right time. The kind of medical computer your organization uses can make a huge difference on that front, turning what could be a patchwork of different units and operating systems into a smoothly running whole.

Go in Stages

Most healthcare organizations are quite large and require numerous medical computers in order to function. When the time comes to replace them, it usually takes place in stages. Annual budgets don’t normally allow for more than a percentage of a given organization’s systems to be replaced at any one time, and upgrades are usually staggered to minimize the impact of a big change.

This can make interoperability very difficult, with different makes and models of medical PCs utilizing different operating systems, all trying to function as part of the same network. A recent report by Healthcare Informatics states that an average of 15 percent of all hospital computer systems run on outdated operating systems. That can cause huge interoperability problems. Outdated systems may struggle with electronic medical records (EMR), for instance, and require elaborate workarounds in order to function.

With that in mind, it makes sense to look for medical computers with a long life cycle: ideally 3-5 years. That ensures that the computers you purchase a few years ago will still operate the same way the computers you’re preparing to install this year, which enhances their interoperability and allows EMRs and other vital software to function smoothly across your entire network.  That permits your organization to upgrade computers more gradually without having to integrate different hardware and software.

Integrate at the Point of Care

Interoperability functions most effectively when it is integrated at the point of care: where doctors, nurses and other healthcare professionals directly treat the patients. The ability to document the patients’ treatment as it is delivered – including vital signs, medication and overall progress of healing – can drastically reduce the frequency of errors and ensure that all of the data is accurate.

Furthermore, information integrated into the system at point-of-care allows for much faster response times, allowing specialists and other medical personnel to evaluate the quality of treatment and plan for further care. In the event of a problem – say, a drop in the patient’s blood pressure – then those plans can be altered or revised to reflect the current data.

For example, Acute Care Testing cites a report on emergency services that saw a 2.5% mortality rate for patients boarded less than two hours slowly climb to a 4.5% mortality rate for patients boarded for 12 hours or longer. Compare that information to a study by the U.S. Department of Health, which found that point-of-care treatment — properly cataloged and integrated into an existing network — provides actionable data an average of 46 minutes sooner than lab tests or other factors. Smooth integration of such data allows care to be received that much sooner and reduces the frequency of mortality rates among patients. It can quite literally save lives.

Medical PCs, particularly mobile PCs like medical cart computers, can further facilitate this by using barcode scanners and radio frequency IDs (RFID) to scan and log patient data instantly from wristband IDs, medication containers and the like. They can gather needed data with just a swipe, then log the information and allow hospital staff to act on it when time is of the essence.

Don’t Forget Legacy Devices

Legacy devices – outdated technology that still sees regular use – can be one of the biggest challenges to interoperability. Such devices may not be compatible with modern software, and yet the data they provide can be invaluable to effective care. The American Hospital Association estimates that most medical organizations can only afford to replace 10% of their legacy devices per year, meaning that methods must be found to integrate functioning devices to the larger network as a matter of simple financial necessity.

Medical computers can address this by providing an access point for the legacy device. Legacy ports such as RS-232 serial ports allow you to connect the computer to the legacy device, which not only improves its functionality but can better integrate the information it delivers into the network’s larger database. Not only does that enhance the functionality of legacy devices, but it can cut down on the time required to log the data they provide: ensuring that the medical organization can maximize their utility for as long as possible.

 

Cybernet Manufacturing offers a variety of medical-grade PCs that can help you address the challenges of interoperability. Call on us today to discuss your options!

Patient Infotainment trends

4 Features to Look for in Bedside Medical Computers

No one likes to think about a stay in the hospital, and yet it’s sometimes necessary in order to properly treat a given medical condition. According to the Healthcare Cost and Utilization Project, approximately 36.5 million Americans receive hospital care every year, with an average time spent of 4.5 days apiece. Bedside care remains an important part of overall patient care at medical institutions of all varieties.

Thanks to advances in computer technology, medical grade computers can now be permanently affixed to bedside stations. That, in turn, can improve the patient’s hospital experience greatly, as well as making it easier for doctors and other care providers to do their jobs. There are several important features that a hospital administration should look for in such computers, in order to make the best use of their location at the patient’s bedside and the attendant healthcare benefits that can bring. We’ve included a list of 4 of them below.

Antimicrobial Features Are a Big Concern

Medical computers remain a contact point for germs and contagions, since they’re used by a number of different people on most days and can easily be passed on to patients. The CDC estimates that approximately 1.7 million cases of hospital acquired illnesses (HAIs) take place in the United States every year, with 99,000 fatalities among that number. Bedside workstations are of particular concern, since they are in close proximity to patients.

The best way to combat that is to use bedside medical PCs with anti-microbial coating on their surface, or antimicrobial properties baked into the resin. That helps reduce the spread of germs on the device’s surface and allows staff members to use it with less chance of passing on any contagions. In addition, computers with an IP65 rating are protected against dust and liquid intrusion. That lets your staff clean the computer with liquid disinfectant – further reducing the spread of germs – without damaging the computer itself.

Ease of Access Helps Your Staff’s Efficiency

The patient’s bedside is where doctors and nurses check on the patient: monitoring their progress, taking key readings and administering medication if needed. Logging such data can be supremely tedious, especially when a practitioner has to write down data by hand for later entry into the system. A recent study by Forbes indicates that hospital staff spend an average of 2-3 hours of uncompensated time each day filling in such data.

Bedside computers allow doctors and nurses to access the data they need immediately. That ease of access can extend to taking readings and checking the status of medication, as well as entering the patient’s data into an electronic health record. Medical PCs with biometric scanners, RFID readers, barcode scanners and the like can pull up the patient’s charts simply by wiping a bracelet or running the scanner over a barcode on the medication needed. That, in turn, permits the staff to move through their rounds quickly, while still maintaining high levels of accuracy and ensuring that medication and other treatments are applied as required.

Patient Accessibility Provides Swift Answers to Basic Questions

Beyond the hospital staff, patients themselves can take advantage of bedside medical grade computers to improve their care. Specifically, patient portals, which give patients access to at least some of their medical records – scheduled appointments, lab results, discharge summaries and recent doctor visits, among other information – enhance their understanding of their condition and the means used to treat it. According to research from the Office of the National Coordinator for Health information Technology, 52 percent of individuals under care of a health provider accessed their medical records via a patient portal. Of that number, 80% considered such information useful to their treatment.

Tethered patient portals – those directly linked to your organization’s electronic medical care systems (EMR) – can easily be made accessible from a bedside computer system. A given patient can access the pertinent data via scans from a medical bracelet, allowing them access to said data while securing other information in the network that doesn’t relate to them. Access to such records helps patients better understand the specifics of their treatment, which helps illuminate their condition and eliminate worry. Patient portals also answer basic questions 24 hours a day, without having to wait for a doctor or a nurse to arrive on their rounds.

Infotainment Improves the Patient Experience

In addition to immediate information regarding their treatment and condition, bedside computers can provide infotainment options to keep patients’ spirits up and allow them to remain in touch with loved ones. Options such as these do far more than simply alleviate patient boredom. According to studies from the Agency for Healthcare Research and Quality, a positive patient experience makes it less likely that they will make an error in their medication after being discharged, as well as reducing the chances of re-admission by as much as 50%. That can translate into lower costs incurred by the hospitals themselves, as well as more successful treatment.

Medical panel PCs at one’s bedside can accomplish a great deal on this front. With WiFi access, patients can surf the internet or watch movies and television programs via platforms such as Netflix. Applications such as Skype let them contact friends or relatives, some of whom may be quite distant or be unable to visit them otherwise. They can even order meals from the kitchen, saving the staff the time and effort of having to take down their orders. Bedside computers can be readily equipped with the components necessary for such features, including WiFi access, touchscreen technology to operate the system, a webcam for Skype and similar applications, and a proper speaker configuration.

 

Cybernet Manufacturing offers a number of medical computers to serve at patients’ bedsides. For more information, contact our team today.

4 Ways Workstations on Wheels Improve Hospital Care

They’re called workstations on wheels, or WOWs: mobile medical carts, either powered or non-powered, that allow nurses and other personnel to move from bedside to bedside with medical computer systems in tow. They’re rapidly becoming a staple in healthcare operations of all varieties, part of a larger wave of technological innovation that is revolutionizing the way we treat the sick and injured.

WoWs are designed not only to enhance the efficiency of hospital staff, but to provide better care for patients and improve the overall treatment experience. They come with a variety of designs and features, but all of them should have the same basic goals in mind: saving your staff time and energy, and letting them focus on patient care. Here’s a quick list of 4 ways a good medical equipment cart can do that.

Patient Charting with a Computer on Wheels

Paperwork is the bane of most hospital staff members and patient charting can be an extremely time-consuming process. A recent study by the National Institute of Health maintained that nurses spend an average of two hours a day on charting and similar record-keeping duties. Paper charts need to organize and unify a great deal of information, which makes them extremely vulnerable to human error. Ideally, charting should take place very quickly after visiting the patient: within an hour or so. The more time that goes by, the easier it is to make mistakes and the more likely those mistakes will have an impact on other aspects of your operation.

Electronic medical records (EMR) provide a theoretical solution to the problem, but they need to be accessed by a computer station, which isn’t always possible when making the rounds. It’s not uncommon for a nurse to do her rounds and then chart everything into the EMR at the nurses station, which is inefficient and takes time away from patient care. A medical cart computer solves that issue by allowing healthcare provider to simply bring the computer with them. It also permits the staff to use barcode scanners on patient wristbands and similar forms of ID. That, in turn, provides swift and accurate information while allowing your staff to do patient charting as they go instead of having to wait for long periods of time before documenting the information properly.

Making Medical Devices Mobile

There are often times when a patient is too sick to comfortably move to other departments of the hospital, or a doctor might order heart or respiratory monitoring tests that can easily be performed bedside. It is important that the medical devices entrusted to perform these tests can be brought into the patient room without the need to plug things in, connect to monitors or clutter what is typically an already small space. 

Medical carts are often used in conjunction with medical devices for exactly this reason. A lightweight powered cart will often be used to power a medical device like an ultrasound machine or respiratory monitor, plus the medical computer that runs the device. The maneuverability of these carts make it easy for a technician to take the device to the patient, rather than the other way around, which can drastically improve patient care and get tests run faster and more efficiently. 

 

Secure, Accurate Medication Dispensing

Proper handling and dispensation of medication is one of the most important parts of hospital care: ensuring that each patient gets the medicine they need in the required dose at the right time. That relies on the hospital staff keeping accurate track of all the medication through the entire process, including recording the dosage in the patient’s chart once it’s taken.

A medication dispensing cart with locking drawers can help improve this process, while ensuring accuracy and security. Each patient is assigned a drawer with the precise medication needs. The drawers are locked and coded to the patient’s ID badge or wristband. A bar code scanner or similar device can be used to scan the patient’s ID when the caregiver arrives at their bedside, and unlock the pertinent drawer containing the meds. That ensures that there are no mistakes in this all-important aspect of patient care, and that the dosage and time of dosing can be quickly entered into the patient’s records with the cart’s computer.

Medical Carts can Improve the Patient Experience

Anyone who has spent any time in the hospital knows that the cafeteria food won’t win any culinary awards. But what is worse than the food is getting the wrong order or a tray of food you can’t eat, leading to having to wait even longer for a meal. Though less dire than dispensing the wrong medication, a patients dietary needs pose their own health challenges. Some patients have dietary restrictions based on their treatment; others may have previously existing conditions such as a dairy allergy, or require a kosher meal because of their religion. A lot of hospitals still use paper menus that the patient fills out, and are then collected. This poses a number of problems. The wrong menu might get distributed to a patient, or the patient selects an item that they can’t eat due to doctor orders or allergies. An order could get lost or misplaced, leading to a patient not getting fed, or having to wait for the error to be discovered and corrected. 

WoWs can address that the same way they address medication. A barcode scanner connected to the medical computer can scan the patient’s ID to check for specialty diets or anything that might present a problem, ensuring that there are no mistakes. Staff members can select the food the patient wants from the available options, skipping the need for hand-written orders and streamlining the entire process as a result.

Cybernet Manufacturing offers a wide variety of turnkey medical cart solutions that can be paired with any of our medical grade computers. To find a solution that meets your needs and your budget, contact our team today!

surgical monitors and medical computer system

Understanding How Medical Computers Enhance EMR Capability

Technology in hospitals has advanced greatly towards automation and electronic document storage to improve the lives of patients and facilitate the jobs of medical professionals. As of 2015 96% of all non-federal acute care hospitals had adopted basic EMR software. Even in rural areas adoption was at 80% – up from just 53% as recently as 2013. As with all tools, however, adoption isn’t enough. How you use a tool determines if you are maximizing its effectiveness and your ROI. Since the introduction of EMR systems, medical computers have presented new methods of accessing healthcare information and services. Here’s a brief look at how these systems are changing healthcare information roles.

Making Charting Less of a Time Drain

Probably the most dramatic shift since the widespread adoption of EMR software has been in how patient charting is done. In the past, charting was a paper process that took up hours of a nurse’s time each shift, taking away from actual time spent on patient care. Even today however, some hospitals and facilities still require nurses to do their charting at the nurses station, which means that time is still wasted transcribing data into the EMR software. Time that could be spend tending to patients.

Medical cart computers that are certified to run EMR software can help alleviate tedious processes like this. Instead of charting at a central location, nurses can go room to room, administering to their patient’s needs, and chart in “real-time”. What sets these computers apart from regular commercial grade computers is two-fold. First and foremost, they are medically certified devices that have been cleared for near patient use. Second, they use integrated RFID, fingerprint and smart card readers to ensure secure log-in, keeping patient data safe and secure as mandated by HIPAA.

Making Anesthesiology Safer

There is no time when a patient is more vulnerable or when a hospital’s risk and liability are greater than when surgery is being performed. The role that anesthesiologists play in mitigating both risks can’t be understated. Unfortunately, a lot of facilities still use antiquated processes when it comes to anesthesiology. There are certain realities that must be adhered to in an operating room. The sterile nature of the rooms and regulations regarding electrical medical equipment often times leads to anesthesiologists being forced to monitor patients and record vital information on paper. We’ve even heard of one example where the anesthesiologists were monitoring the patient from outside of the operating room because their equipment was deemed safe for near patient use. This is a massive liability that is easy to fix.

Medical computers are built and designed for these applications. Fanless medical computers are safe for sterile environments. A true medical computer will also be UL60601-1 certified for near patient use and IP65 rated for cleaning and disinfection. Large displays with touchscreens also make it easier for the anesthesiologist to enter patient vitals, meaning there is less time doing data entry and more time administering to the patient. Here’s one example of one of the advanced surgical centers in the country made the switch to fanless medical computers in their operating rooms to enhance their patient care.

 

 

Remote Patient Care

It’s not always the case that patients are able enough to travel to a doctor’s office. Disabled individuals and shut-ins will need in-home care. Mobile health clinics might be necessary in rural areas. Mobile clinics are also an important pieces of the healthcare puzzle in underserved areas. There are several reasons why an individual might not be able to gain reliable access to healthcare on their own. But mobile technology now allows healthcare to come to them, if not in their homes, at least in a more convenient location to them.

Medical grade tablets have completely changed healthcare. In-home nurses can bring these devices with them and record patient information directly into an EHR system. The same can be said of mobile health clinics. Patients can use a table to enter medical histories or sign up for patient portals so they can access their records from home. Practitioners can even engage in telehealth consultations to share test results or help diagnose ailments. And all data is immediately recorded in an EMR solution every step of the way.

Preventative Medical Care – The Future of EMR

As before, healthcare has “developed legs” and evolved to become so comprehensive that healthcare tracking is something that can remain with patients. Since the rise of the Internet of Things and wearable devices that track our health, patients are taking better preventative steps for healthcare. Instead of periodical healthcare snapshots, physicians can look at a profile of patients with ongoing health metrics and identify conditions that can lead to more serious health complications years down the road. This allows for a further understanding of illness which can push the boundary of medical education and progress. Many experts believe that blockchain technology will allow healthcare networks to aggregate hundreds of thousands of anonymous data points to identify risk factors and health trends, ultimately leading to early diagnosis and preventative health plans. And of course, medical computers will be at the forefront of connecting the dots.

These are just a handful of the ways that medical computers are maximizing the way hospitals and other facilities are using their EMR software. EMR software, like all technology, will continue to evolve and grow and the way that it is used on a day to day basis will improve the outcome of patients everywhere. For more information on how to improve your EMR investment you can contact us here.

 

fanless medical computer and medical grade all in one computer

3 Ways to Automate Tedious Paper Processes in Hospitals

Nurses and doctors often voice the desire to go paperless. A recent report from International Data Corporation shows that about 40 percent of healthcare institutions have implemented paper reduction processes to operate a little greener. Although these efforts have improved a hospital’s environmental footprint, the costs of paper, ink, and daily printing are still skyrocketing. Who would have thought behind all the sophisticated medical procedures that paper processes are still expensive? Well, we’re here to provide some methods of solving perpetual paper problems that hospitals face consistently. The answers lie in technology.

Anesthesiology Enhanced with a Fanless Medical Computer

An anesthesia record is simply an account of drugs administered, procedures followed, and patient responses. Documenting it requires frequent sampling of data to ensure the patient is subdued during surgery. We’re sure millions of anesthesia administrations happen annually—one anesthesia paper record for every administration can add up over time. Plus, If you’ve ever seen an anesthesiology record for a patient, it’s almost like reading a difficult foreign language backwards. We trust in an anesthesiologist to read their own handwriting—as the rest of us may not be able to—but when transcribing it from the page to the screen as the common practice is today, that’s never a perfect two-step process. It’s basically doing double work, recording the results on paper and then entering that into the computer. Not only that, but the monitoring process is time-intensive and takes too much attention away from the patient. Wouldn’t it be nice to just track anesthesia with a computer directly? Ah, but there’s one problem. Regular computers aren’t allowed in an operating room during anesthesiology administration for surgery. That requires a dust-free environment to protect the patient, so an EMR system with fans wouldn’t do—unless you’re using a fanless medical computer.

The dual advantage of these computers is they protect the patient and they also streamline data sampling during anesthesiology administration, removing the paper process altogether. We’ve heard of use cases how some anesthesiologists were highly relieved that the process for data sampling was instant and didn’t need transcription—their computer did all the work and it saved them time. Not only does this save time, but it also allows the anesthesiologist to focus more on the patient, rather than on data entry. Suddenly, the tedious and error-prone process of paper data sampling turns into a process handled solely by the anesthesiology application. Imagine a stack of paper one million sheets high, one for every anesthesia operation done annually in a hospital and suddenly the savings are clear. 

Interoperability Still a Concern

Three surveys released in 2015 performed by researchers from the Office of the National Coordinator point to improved interoperability among hospital data systems. However, transmitting records from one EHR system to another was the least “improved-upon” function—clearly, efforts in improving interoperability have been made, but there’s still room to grow. So naturally, nurses and physicians resort to printing out records. Consider that printing out records consistently could lead to a drain on time and money—we shudder at how much ink still costs today. But the fact remains that there are still paper-heavy processes because of systems that don’t play nice with each other.

Large EMR systems, like Epic or Cerner, eliminate interoperability issues by bringing multiple applications and processes under one software. But in order for these complex software systems to work properly, you need a medical grade all in one computer that is compliant with their requirements. The high interoperability features of these software packages generally operate seamlessly, but it takes a computer powerful enough to run them. It’s not realistic to remove paper processes entirely—sometimes jotting down a note doesn’t really need a computer system—but we’re sure you can see a reduction in administrative costs from using the right kind of system coupled with high-interoperability software.

Registration Woes End with a Medical Grade Tablet

Paperwork—a dreaded life requirement that everyone faces at some point. It’s reported from some sources that patient registration on paper costs healthcare 45 billion dollars annually. Admissions packets average around 14 sheets of paper—multiply that per new patient, per day, and suddenly that price makes a lot of sense. Millions of hospital registrations happen annually, and with each paper-based registration, errors can be introduced and set procedures can lengthen registration time, and costs continue to climb. 

To specifically reduce administrative costs (and save the environment), patients and medical staff can all benefit from using a medical grade tablet so the process of entering patient information and storage is immediate. Attack one of the higher expenses in healthcare by using a tablet for administrative uses, reducing paper usage, curtailing ink usage, and even ensuring fewer errors with proper registration software. Plus, the medical grade tablet’s easy-to-clean screen and antimicrobial housing keep germs at bay inside of hospitals and doctors’ offices. Unfortunately, that doesn’t take the work part out of paperwork, but we’re sure some folks like taking the good over the bad. 

The way to a paperless future lies within technology; by using the right kind of medical grade all in one computer, your institution can see less of an investment in paper, ink, and costly printer repairs while also ensuring patients get the best available healthcare. In short, go green and save some green. Contact us to learn more.

 

medical tablets and fanless computers

3 of the Most Common Patient Complaints and Ways to Reduce Them

Patient satisfaction isn’t an easy task to handle within a hospital; people are already in places they don’t want to be, and the smallest gesture in improving a stay can travel miles for a patient’s well-being. It’s up to staff to perform those small gestures and take advantage of them for the betterment of people. Not taking advantage of those small details could result in patient complaints. Patients file complaints on a consistent basis, and rightfully so; sometimes small mistakes, unrefined processes, and archaic procedures just result in a bad experience. There are several reasons why a complaint might arise, and all of them should serve as examples on how to improve—lest the hospital suffers bad return rates, scathing online reviews—you get the idea. Here are some common patient complaints and what can be done to reduce their frequency greatly.

Let’s Communicate, Not Procrastinate!

Insufficient communication is a constant for complaints. It might be the case that a nurse forgot to notify next of kin if a patient’s medical conditions change, or maybe there isn’t enough social activity to ease someone’s mental health while they’re bedridden. Regardless, communication problems often rank within the top five for any hospital, but there are some ways to improve communication between patient and practitioner, or even among medical staff.

Medical staff can achieve higher patient satisfaction ratings by using a medical cart computer or a mounted medical computer in the patient’s room to demonstrate how a patient’s illness is affecting them. Plus, it’s likely the case throughout the hustle and bustle of daily hospital operations that communication isn’t the best between nurses and doctors. Medical tablets keep communication at a constant rate so there’s no information falling through the cracks. Nurses can receive updates with patient orders directly to a tablet while doing rounds, or can video conference with an attending physician in a remote location. All parties can stay up to date, minute by minute, so the focus can remain on getting the patient the care they need and send them away, healthier than before.

In addition to the importance of communicating test results and other pertinent medical information with patients, it is equally important for the mental well being of a patient to be able to communicate with loved ones. A medical computer mounted on a patient table can have the dual purpose of allowing a patient to video conference with family members, check social media accounts, and mitigate any feelings of isolation while admitted.

Patients Need Better Sleep

Another common complaint is a difficulty in getting a good night’s sleep. Hospitals operate on a 24/7 cycle, so ambient noise won’t be avoidable. However, there are ways to reduce noise in a patient’s room. A lot of hospitals are mounting computers in each patient room, but this presents a lot of challenges to a patient. With these devices running 24/7 components heat up and need to be cooled. The last thing a tired patient needs is for a computer fan to go off next to their bed in the middle of the night. A fanless medical computer is best for in-room devices. Why?

Computers with fans can often reach noisy levels! A computer with a fanless design provides cleaner, quieter environment to help a patient get a better night’s sleep. Fanless computers are also safer, as they don’t blow dust, germs, and other microbes through the air, which could lead to nosocomial infections.

Hurry Up and Wait to Feel Better

We all know the story—calling up to make an appointment, leaving a message, waiting for a phone call, answering a call and waiting on hold for the nurse for scheduling, getting transferred to another physician—hurry up and wait is a constant struggle for outpatients. We’ve all done it ourselves, so why would you want your patients to endure that? Would you prefer your patients to wait longer to feel better? We wouldn’t either, but waiting is a common complaint that a strong percentage of patients mark down on complaint sheets.

With the advent of telehealth, patients can access their hospital scheduling department through a web portal and send off their symptoms within a few minutes. Doctors are notified via a medical tablet that a new request for appointment is in, and then can receive symptoms, previous medical conditions, current medications, and likely diagnoses—all within a fraction of time from the “old ways.” The patient can get an earlier appointment scheduled, get into the office, see the doctor, review diagnosis and facts, and then have their prescription signed for at the point of care. And in some cases, a diagnosis or course of treatment can be prescribed without the patient ever even needing to go to the office. You’ve just saved your operations hours and reduced the wait time for your patient significantly, all because every process was handled electronically through a medical tablet. That’s technology working for you and your patients.

When addressing problems with better technology, suddenly we turn a hospital experience from a terrible necessity into something positive. The last place anyone desires to be is on a stretcher or hospital bed, but through the use of medical tablets and other devices, we might be able to put a spark in day-to-day struggles that people experience, whether in-patient or out. Get people feeling better again, quicker, and you’ll see fewer complaints, possibly more sparkling reviews, a higher attendance rate, and perhaps even better career satisfaction among the hospital staff. It’s said smiles are infectious, and we tend to agree. Contact us to learn more.

 

medical computers and computers on wheels

3 Ways Medical Grade Computers Make Surgery Safer

It’s clear that surgical mistakes—however minor they may be—are still prevalent on surgical tables and still cause significant health problems. You can easily get plenty of statistics online to verify some frequencies of surgical accidents. From problems of communication and preparation, to complete blunders like operating on the wrong limb or side of a patient, surgical mistakes are costly for everyone and can cause a medical practitioner to lose their license. That’s why it’s important to operate alongside a medical computer so that mistakes are reduced, whatever the cause. Here are three common mistakes that can happen in surgery that can be reduced with the use of a medical computer.

Use a Medical Computer to Track Items

Nearly 6 thousand patients per year leave the operating room table with leftover surgical equipment still inside them; a majority of these foreign objects are sponges that can cause painful medical symptoms and result in patient death if not handled properly. Some patients leave the table with surgical instruments still inside them. For standard surgical procedures, these kinds of mistakes shouldn’t happen, but to err is human and these mistakes are still a costly problem in operating rooms.

For the betterment of surgical procedures, it’s best if surgeons use medical computers to track RFID-enabled instruments being used in patients. As an instrument, sponge, or other supply is removed and used in operation, the computer can track its use. A surgeon can then refer to it after a long procedure and ensure all equipment is accounted for appropriately before wrapping up their procedure. The medical computer is there to catch what exhausted surgeons may miss when wrapping up a procedure.

Anesthesia Errors Happen All Too Often

Anesthesiologists are heavily responsible for ensuring a patient is unconscious before surgical procedures begin and remain safe throughout an operation. It’s one of the first steps in surgery that is incredibly important for the well-being of the patient during an operation. However, mistakes can easily happen even at this early stage of the operation. Anesthesia awareness is a very real result of not administering enough anesthesia, and it can cause long-term psychological damage to patients. Approximately 40 thousand Americans experience anesthesia awareness every year. Other common errors are just as scary—too much anesthesia can lead to a coma or brain injury. Unsatisfactory patient monitoring can lead to unsafe oxygen levels. Whatever the cause of the mistakes of the anesthesia, a small mishap can lead to profound negative results.

Anesthesiologists benefit from using a medical cart computer that is certified for near patient use to monitor vital signs and administer the proper dosages of anesthesia. This allows the anesthesiologist to be in the room during surgery, in what is often referred to as Computer Assisted Sedation (CAS). There is an entire field dedicated to controlling the state of the brain with anesthesia, and MRI studies have shown distinct differences in the conscious and unconscious mind and their relationship to specific parts of the brain. As practitioners use this and unravel more secrets of neurology, they can understand more about how the brain works and the proper dosages and practices of administering anesthesia. Not only would we see a proper reduction in accidents circling around administering too much or too little medicine, but using a medical computer to record patient vitals in real time would provide informatics for further research and understanding, as well as more automated processes for sedation.

Wrong Site, Wrong Procedure, Wrong Patient

It’s true that impossible-sounding mistakes have occurred beyond operating room doors. Sometimes a surgical team proceeds with the wrong procedure on the wrong patient—often referred to as WSPEs (wrong site, procedure, and patient errors) or “never events”—and any number of poor workplace practices can point to reasons why these exist. Stories of some cases are available for research online, such as when a patient with a head injury had his leg operated on in error. The doctor mistook the patient for another. It’s mistakes like these that lead to malpractice and legal matters in the future.

Surgeons and medical staff are encouraged to use guides and checklists installed onto medical grade computers in the operating room that guide surgeons with every step of a procedure—even on agreeing which patient is being operated on. Plus, surgical procedures are typically arduous processes that can take from several hours to beyond an entire day to complete. The use of computers in surgery can assist a surgeon at any moment in time and guide them through a surgical procedure, however complex it may be. New technological advancements are pushing robots into surgery now, so after operating for 20 hours the surgeon may not need to use their hand to make incisions. Efforts to reduce human involvement in surgery are growing with this new technology. Hopefully as adoption of these sophisticated technologies increases, we will see a reduction in surgical mistakes.

It’s important to understand that surgical mistakes can’t be reduced to zero; they will still happen regardless of using a medical PC or not. Reduction is our goal when it comes to any problem in the medical realm that detracts from the well-being of people, but it starts with being prepared with the right technology. Contact us to learn more.

medical cart computers and medical computers

The Differences Between Antimicrobial Housings and Coatings

Per the CDC, Hospital-Acquired Infections (HAIs) infect one in 20 patients daily. This costs healthcare several billion dollars a year—no trifling matter. Some sources cite that UTIs and pneumonia are the top two most common HAIs, with pneumonia being the top infection that claims lives. It’s a scary thought to have one of the most infectious diseases on a surface nearby a patient going through surgery, and so every precaution must be taken to avoid patients getting infected via the unseen enemy. With such a bombardment of invisible microbes and pathogens capable of infection, it’s not possible to reduce all infections at all times. However, using what’s called an antimicrobial surface on all medical surfaces is a step in the right direction.

If you work in healthcare, you’ve likely seen some label or notifying mark on a medical cart saying the cart in use has an antimicrobial surface. It’s a no-brainer that the antimicrobial surface is a necessary feature with a medical cart computer in a hospital to reduce the spread of disease and infection. What you’re probably not aware of is that there isn’t just one method of making the plastics so they’re worthy of the antimicrobial label. There are several different materials considered antimicrobial. Silver, for example, is capable of reducing microbial activity, but we doubt that anyone would want to buy a medical computer housed in silver—that’s probably best reserved for surgical instruments. Constructing an antimicrobial surface takes a proper balance of finding the right materials for the work, the best method of creating the housing, and an option that doesn’t break the bank.

Plus, “antimicrobial” means something that discourages microbe growth in one way or another. A microbe is a general definition that fits plenty of microorganisms, but for the purposes of this blog, the definitions should be handled in a general fashion. Here are some methods of producing an antimicrobial surface for medical computers and why one should be considered over the other when in the market for new technology.

A Coating that Cleans Itself

A lot of medical grade computer manufacturers will label their hardware as antimicrobial or “self-cleaning,” but in the details of the product documentation, you’ll likely find it features an antimicrobial coating. This method to keep the computer surface clean has a huge disadvantage: it degrades over the span of several months. The coating flakes off when interacting with light, shedding off microbes as well. The constant disinfection that is required in a hospital setting will also degrade an antimicrobial coating. It’s true the product is self-cleaning, but only for the suggested timespan (likely offered in the documentation too). Plus, that doesn’t speak about the capability of inactivating microbes or discouraging growth. Another kind of coating is an application of silver nanoparticles or biocides, but much like the former, the coating wears off over time. This brings into question how effective a medical computer with a coating might be over the course of its lifespan—it could likely render the computer’s antimicrobial feature obsolete quickly.

The Antimicrobial Everlasting Housing

Medical computers with antimicrobial housings—not coatings—degrade less over time since there’s no “shedding.” There’s a superior method of producing an antimicrobial plastic for a computer: instead of using the short-term technology found with coatings that degrade over time, the best companies add an antimicrobial agent into the manufacturing process of the resin that lasts longer than a coating. The agent used not only discourages growth, it actually is highly toxic to microbes and bacteria. Instead of shedding off infections, they’re reduced on the surface of the plastic housing. It’s a more effective method of reducing microbe activity.

Beyond Coatings and Housings

For starters, the medical computers used nearby patients should be disinfected frequently. Plus, it helps to have a high ingress protection for frequent disinfections—over time, liquids can seep into the innards of equipment and shorten the expected lifetime of the computer. An IP65 rating means the front bezel is sealed against direct sprays, so the computer can be continuously cleaned without fear of shorting the internal components or wearing away anything protective. Beyond that, using hygiene toolkits and practicing constant hand hygiene are additional safety methods to ensure a reduction in HAIs. It is also important to note that a computer is rarely a stand alone device in a hospital setting. They are often mounted on medical carts or other equipment. It is important that the medical cart is antimicrobial as well, otherwise you aren’t really preventing the spread of anything.

Using the best technology with the most robust features in a hospital setting is the best way to guard your hospital or clinic against HAIs. An antimicrobial coating on a medical computer doesn’t last as long as the computer itself—it’s best to find more sophisticated technology with stronger features, particularly a computer with antimicrobial housing with agents mixed into the resin of its plastic. Contact us to learn more.