Tag Archives: rugged tablets

medical tablet and military grade tablet

3 Ways Mobile Technology Can Help People in Emergencies

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Hurricane Sandy was one of the most destructive storms to hit the United States in the past decade. It’s listed as the fourth most costly storm in terms of property damage for the US and is reported to have caused at least 147 deaths. The death toll for every natural disaster is thankfully smaller than the potential count because of excellent emergency response teams. Natural disasters are more challenging events for first responders because they require thorough preparation and risky travel—sometimes directly in the middle of disaster zones. It’s not just skill, speed, and expertise in the mind of a paramedic to save lives, it’s the technology they use too. With the right kind of equipment, first responders can help the lives of those stranded during disastrous emergencies and keep lives afflicted as low as possible.

Medical Tablet Communication Without WiFi

Communication during medical emergencies in afflicted locations must remain constant for first responders and emergency medical teams. A first responder team will rely heavily on radio communication, but it takes more sophisticated technology to inform a hospital’s ICU that they’ve found a patient amongst the debris of a damaging storm.

First responders can use a medical tablet with 4G wireless technology to take photos, relay vital signs, provide patient information, and give an approximate patient arrival time, then send off the information to a nearby hospital so in-house emergency staff can scramble to prep before the patient arrives. The same medical tablet can be used in-house to track the patient’s progress to full rehabilitation. One tool to do multiple jobs—one based in the field, another based in the hospital.

Delivering Assistance to the Hungry and Homeless

Hurricane Harvey, another more recent storm, is listed as one of the most devastating natural disasters for the US. Several thousand people were rescued from the damaging winds and heavy rainfall. Nearly 50 thousand homes were affected, leaving many people without shelter. FEMA supplied 3 million meals, several thousand blankets, and thousands of hygiene kits for survivors. With such a hefty delivery to disaster areas, how are they able to keep track of such a high count of supplies, and how can they ensure every individual is served and protected?

Such a massive inventory distribution requires sophisticated tracking to ensure all meals—and all survivors—are accounted for. By using a military grade tablet, inventory from emergency supply warehouses to afflicted disaster sites can be scanned, tracked, and then marked as delivered once the meals are on-site. Discrepancies can be located easily on each disaster site as meals are scanned upon delivery into someone’s hands. Plus, the military grade tablets can be used to connect the disabled and hard-of-hearing to sign language interpreters—something that FEMA listed on their site as recent as 2013.

Military Grade Tablets are Best in Disaster Zones

In the aftermath of a hurricane, earthquake, tornado or any other natural disaster, emergency responders can’t rely on flimsy hardware to do their jobs. The tablet market is littered with underpowered, easily breakable tablets with poor viewing angles and speaker holes that are common failure points. Air quality is bad, dust and debris are often swirling, standing water is everywhere and access to survivors in need of attention can often mean crossing rugged and rocky terrain. We’ve heard of stories where water seeps into the crevices of tablets and gets under the screen, damaging the internal components and blurring the resolution. We’re sure paramedics have dropped equipment in the past, too; you can often see the result of a dropped touchscreen device in the hands of someone unlucky. A paramedic shouldn’t need to decipher what’s on a tablet screen through a series of deep cracks in the glass.

Drops and ingress are bound to happen in disaster areas. That’s why emergency responders need military grade tablets that can resist drops, accidental damage, and water ingress; the proper type of tablet has an ingress rating of IP65 to resist direct water sprays, splashes, and to ensure dirt and dust don’t seep into the tablet innards. Settling for anything less in an emergency can cost time—and more.

 

If you’re searching for the best tablet for emergency situations, don’t settle for models on the consumer market; the right tablet for the job can withstand the perils of emergency disaster zones and help those afflicted like none other. Features such as 4G wireless connectivity, barcode scanners, and ingress protection ensure the tablet has full capability so you can get the job done. Contact us today to find out more.

industrial tablets and medical tablets

Understanding Tablet Battery Life: Not All Solutions are Created Equally

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Mobility in the workplace is crucial to boosting productivity. Ask any construction worker or physician using a tablet how their operations have improved and they’ll easily give a laundry list of benefits—time is money in the workplace, and saving one saves the other. However, changing to a mobile workstation can also present a new set of problems that can be pain points for professionals on the go. Battery life is probably one of the most common complaints with any mobile device, whether that be for personal or commercial use. But simply choosing a commercial grade tablet that boasts the longest battery life can end up causing a host of new problems that end up costing you more in the long run. A recent report by VDC Research shows that 18 percent of consumer-grade tablets fail every year when used in the workplace—that’s just one metric a business faces when insufficient tablets are used on the job. Here are a few more pain points to consider.

Understanding your Processing Needs

Scour the market to locate the best rugged tablet and you’ll find a vast majority use low-powered, compact processors. They’re great for running a quick app to check sports scores and what new 5-star restaurants are in the area, but those processors aren’t built for running sophisticated business software meant to track metrics, project progress, or other important business-related numbers. The wrong tablet in the hands of a professional can be frustrating—unresponsive applications, hefty load times, the works. We hate loading bars just as much as you do.

Address that problem early. Find a rugged tablet with an i5 or i7 processor. Your complex software will operate a lot faster than any tablet with the consumer-grade processor. While a more powerful processor can drain a battery faster, hot swap technology means you can just swap depleted batteries for charged ones without having to turn off the unit. Plus, any future upgrades to your software won’t mean you’ll need a new tablet upgrade for at least a few years.

Your Environment Impacts Readability

If you’ve held a mobile device recently (and you likely have), you probably recall squinting or moving to shadowy areas just to properly read what’s on the screen. We’re sure some professionals in the past have shielded the sun or find a darker area of their working environment—a heavy annoyance if you’re working on a construction site during mid-day or you manage a mobile medical unit trying to process patients. The reason for this is that a lot of commercial grade tablets choose to sacrifice screen resolution and brightness to preserve battery life.

The best rugged tablets have a high resolution of 1920 x 1200 and a “nits” emittance of 400 brightness—one of the highest brighest ratings for tablets available today. Brighter screens and higher resolutions are much easier on the eyes. You’ll likely experience fewer headaches and fewer frustrations.

Commercial Tablets Can Get Bulky, Quickly

If a physician is using a medical tablet, they’re a step ahead in maximum efficiency. Same can be said of a warehouse worker using an industrial tablet. However, their evolving task lists might require the use of different peripherals like barcode scanners, RFID readers, biometric security devices, and other equipment to do their job efficiently. External peripherals like an RFID scanner can increase the bulk of a medical tablet. Commercial grade tablets have limited ports, which in and of itself can make it difficult to connect peripherals like barcode and RFID scanners. And if you do manage to connect all of your devices, the tablet itself becomes bulky, and you know have two or three extra devices that you have to purchase and properly maintain.

Skip the tool belt approach by finding a tablet that has all the peripherals included in the design! All three components can be wrapped into the design for a rugged tablet so you don’t need to carry around devices to plug in or store away, risking time drain or possible peripheral loss. Not to mention that plugging in external devices to a tablet is going to contribute to battery drain anyway.

Solving the Battery Issue Without Sacrificing Functionality

After working ten hours with two hours to go on an exhausting shift, flashing battery lights and notifications that your tablet needs an immediate recharge are not welcome. Work has to be postponed to restore the tablet to a full charge. We’re sure there are cases where the internal battery for an industrial tablet malfunctions, the power shuts off, work is lost, and the battery is sealed inside, impossible to remove without voiding the warranty or cracking open components. If the tablet is out of warranty (or voided), it’s usually a costly repair. Once more, time and money are lost and your business suffers.

Resolve that potential roadblock by using a tablet with swappable batteries. There’s virtually no downtime when there’s an extra set of charging batteries that can replace one at the first sign of battery drain. Extra batteries can be charged at a central location and be quickly swapped out for a drained battery in seconds without having to power off the unit. This eliminates both downtime and the need to worry about battery life completely. In theory, a tablet with hot swap batteries can run 24/7 so long as you keep the extra batteries charged and ready.

The bottom line is time and money are at risk if you only consider one thing when purchasing a tablet for your business. Think about what the needs of your business are and what the potential pitfalls might be if you settle on a budget tablet. Cybernet features both a medical grade and an industrial grade tablet that are ruggedized and have a robust component integration, powerful internal processors that beat out consumer choices, swappable batteries to increase uptime, and high-resolution screens with above average brightness. Contact us to learn how we can customize our solutions to meet your unique needs.

 

 

industrial tablet

Common Problems in the Warehouse Solvable by Industrial Tablets

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Your warehouse isn’t just a place to store inventory—it’s a central hub for your product, and if it isn’t managed properly that could sacrifice time, money, customer retention, and ultimately your business. Here are a lot of common problems you might face in your warehouse that can be resolved by utilizing the best in technology.

Strategize Your Warehouse with an Industrial Tablet

Efficiency and lean processes are common buzz words used in manufacturing and distribution. Every process you can make more efficient means an increase to the bottom line. But too often businesses aren’t applying these strategies to how their warehouse is laid out. Having strong knowledge of how your inventory is organized in your warehouse can save man hours over time. x holding an exhaust pipe. Using an industrial tablet coupled with RFID technology can allow you to track how workers move through the warehouse. You can scan bin locations as product is moved to the production line or picked for order shipping. When this data is fed to an ERP system, it can quickly help a warehouse manager diagnose which items are used the most or how workers move through the facility to create a more efficient inventory locations. Warehouse layouts can be updated based on the most efficient traffic flows. Creating an efficient inventory workflow will ultimately lead to increased profits.

Ensure Accurate Inventory Counts with a Barcode Scanner

If there’s a manual count of six boxes of head gaskets and your inventory system shows seven, it’s time to find what’s causing the discrepancy. You’ll have to pull away several workers, sacrifice time and money, and do a product hunt for one box that might be lost in the myriad of products—or perhaps it doesn’t exist. Good luck. Inventory counts are a fact of life, and are extremely labor intensive and subject to a high degree of human error. If you’re out of a product, but your inventory management software says its in stock, that creates a customer service nightmare and could even result in losing that business for good. That’s where a rugged tablet with a barcode scanner comes into play. As inventory comes in from third part vendors, it can be scanned into your ERP system. Then as materials are moved out to the manufacturing floor or as product is bought and shipped, each individual unit can be scanned, creating highly accurate inventory counts. Over time, this saves time and money and help to provide a better customer experience as well.

Streamline Manual Picking Processes

If your warehouse isn’t fully automated—and most aren’t—there’s the struggle to know where all products in the warehouse are located. Pickers might receive an order list from a customer and be tasked with wandering around the warehouse to find the corresponding products to prepare them for shipping. This can be a time consuming task and can also result in the wrong orders being sent to customers. If a picker is using an industrial tablet, it can provide the location for each item available in a warehouse for each order and the fastest path to each item in an order based on the traffic flow and inventory layout of your warehouse that we discussed above. Each item picked can be scanned by the tablet, achieving two outcomes. First, by scanning the items, order accuracy is guaranteed. Secondly, inventory levels are updated into your ERP system in real time. Both improving the overall customer experience.

Higher Levels of Worker Management

Running a warehouse on paper will eventually lead to errors. This applies to employee time management as well. While most businesses today utilize some sort of software based time clock management system, there are some still using manual punch cards. In either case, using industrial tablets in the warehouse can help streamline this process. While tablets are primarily used to manage other processes, you can also install your time clock software onto them. Instead of employees having to line up at the one or two stationary computers to clock in and out, tablets can be positioned throughout the warehouse, making the process smoother, and keeping more accurate labor records than manual punch cards.

 

These are only a few challenges that an industrial tablet can help you overcome in a warehouse environment. Helping you identify those challenges and discover ways to overcome those challenges through technology is what we do at Cybernet. See how an industrial tablet can improve your warehouse operations by calling us today or seeing our inventory.

 

 

Farm to Table: How Industrial Computers are Improving our Food Supply Chain

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Two of the largest problems in the food manufacturing industry are traceability and safety. The ability to track food from farm to table is vital in order to ensure food safety and to avert financial disaster in the event of a recall. It’s a question of the supply chain process and how well those processes can be automated. The government estimates there’s around 48 million cases of foodborne illnesses annually, with about 128 thousand of those cases turning into hospitalizations, and 3 thousand of those being deaths. There’s a vast range of food-related bacteria that can cause many diseases, and the unfortunate part is we can’t eradicate all of the illnesses, but what we can do is take proper precaution against them so that we see a reduction in cases. Food manufacturers are turning to industrial computers and rugged tablets both in the field and in the processing plant to help automate the supply chain and provide full transparency into how the food you put on your table got there. The challenges in accomplishing this are process automation, reduction in infectious diseases from food handling, and keeping food manufacturing computers functional at all times. How do we combat these problems?

Maximizing Yield with Industrial PCs

Contrary to popular belief, farmers are quick to embrace technological advances. The need to increase yield while maintaining the same footprint is essential not just to stay afloat financially, but to feed a population that is growing by the year. Automated farming sounds like something from a sci-fi novel, but it is already here. Farmers are using industrial computers to run a number of automated processes. Things like irrigation systems, drone monitoring of fields, alarms and sensors that track livestock can all be controlled by industrial computers. These computers need to be able to run 24/7, process large amounts of data, have the connectivity to work in more remote locals and still withstand environmental challenges. To put it bluntly, you can’t walk into your local electronics store and walk out with a computer capable of this job. Industrial computers are engineered with military grade components designed for 24/7 operability and have rugged casings to protect against harsh weather.

Achieving Lot Traceability in the Field

In the event of a food recall, lot, bin and serial traceability is crucial. Being able to identify which batches are contaminated and which are safe can be the difference between tens of thousands of dollars in losses compared to millions. The further back in the supply chain you are able to trace the source of a contamination, the better. A rugged tablet with an integrated barcode scanner can help provide insight right from the fields. These tablets are designed to withstand dust and dirt. They can hold up against drops and shock damage. They are even waterproof. Using one of these tablets in the field, you can scan an invoice as produce is put on a truck. Now that produce is timestamped as having been picked from a specific field on a specific day at a specific time. When that produce arrives at the manufacturing plant it is scanned again upon receipt and traceability from the first leg of the supply chain is complete.

Process Automation with a Touch Screen PC

There are a number of regulations that food manufacturers need to follow in order to stay compliant with the FDA. Some products might need to be steamed. Other might need to be kept in freezing or near freezing temperatures. Bio-waste needs to be properly disposed of, and the plant itself needs to be regularly disinfected to prevent the spread of dangerous bacteria. All of these are conditions that would wreak havoc on a commercial grade PC. Human Machine Interface or HMI computers are engineered with industrial grade components to withstand these conditions. They are designed with touch screen interfaces to easily start and stop processes and keep plant operations automated and running smoothly. As central points of control, these HMI computers need to be cleaned and disinfected regularly. That’s where IP65 certification comes into play. IP65 is a designation that means a computer is water resistant, and can withstand regularly cleanings. This is extremely important in a food manufacturing environment to prevent the spread of disease and keep vital hardware up and running at all times.

Once food is processed and packaged it can be traced all the way back to the field in which it was grown. Industrial computers are helping food manufacturers increase yield, track supply and process food safer. All of which results in higher quality food finding its way to your kitchen. Cybernet manufactures a complete line of industrial computers meant to meet these challenges. For more information you can visit our website or contact us here.

tough tablets

Industrial Tablets vs Off-the-Shelf in the Field

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Since 2010, Apple has seen tremendous success after the corporation released it’s first iPad tablet, launching a new market and being the trendsetter in a new line of mobile technology products. As recent as 2016, Apple’s global market share has reached 25 percent for tablets, leading Samsung by approximately 10 percent. It’s clear that this market has seen tremendous growth and application in the past 7 years—Apple sold more than 40 million iPads alone in 2016. However, what we’re looking at is largely representative of the consumer market for tablets and not the industrial market. It’s likely the case that an industrial company settled on Apple products for mobile productivity in the past, but there’s an important financial factor that’s hard to see on a day-to-day basis; the Total Cost of Ownership (TCO) is an estimation of expenses related with buying, deploying, using, and then retiring of a piece of equipment or product. Industrial companies focus a lot on TCO, but consumer grade tablets aren’t best in the long run for industrial companies. Generally the TCO for a tough tablet is lower (better) since they last longer. Here’s an in-depth look at why.

Tough Industrial Tablets Utilize a Hot Swappable Battery

If you’ve ever tried to remove the internal battery for a tablet, it was probably a frustrating and educational experience. Most tablets are sealed, so battery removable and replacement either requires someone who has experience getting into the innards of a tablet, a trustworthy individual with a steady set of hands who can learn quickly, or device shipment to the manufacturer who can replace the battery if the tablet is within warranty. If it’s not within warranty, expect to pay around 100 USD for a battery replacement and a turnaround time of 3-5 days with no promise of restoring all the previous data. If you’d prefer to remove and replace the battery yourself, kits often cost around as much as a manufacturer’s price for a battery replacement anyhow. That’s not a strong outlook for a business, especially if the tablets have no backstock, leaving at least one employee with no way to be productive. Or, you could just swap out the removable battery on the tough tablet instead and resume productivity. Not only does this removable battery functionality affect TCO greatly, it prevents production downtime. Plus, if a battery doesn’t hold a charge, others are available to purchase. The hot swappable battery function justifies the cost alone. It can take productivity from a few hours to a full work shift—or more, depending on how many people on different shifts use one tablet. One tough tablet with three batteries can be used continuously over the course of an entire day instead of three separate tablets in use, each potentially lasting the time span of a shift and then stored away to charge. Again, industrial tablets have a lower TCO.

Tough Tablets Need Tough Glass, and More

Some tablets use Corning’s Gorilla Glass, an alkali-aluminosilicate sheet of glass that is highly resistant to scratches, direct damage, and drops. Gorilla Glass has become a staple in tough tablet and smartphone manufacturing, but it’s not indestructible and a lot of videos have surfaced online demonstrating it can shatter if a tablet is dropped in sensitive areas—usually a corner. Industrial tablets are known to use Gorilla Glass and often have housings to protect the corners, which iPads and other consumer-grade tablets lack. Sure, a CFO can get protective cases for tablets too, but a rugged case can hit the wallet at about 80 USD—another cost consideration when going with consumer tablets. Why buy more when an industrial tablet comes with the protection? The last accidental drop a warehouse needs is one that shatters the glass on a tablet, potentially rendering the device useless. Tough tablets are built to withstand shocks and vibrations.

Tablets Tend to Bend

A quick search online reveals that consumer tablets aren’t the most resilient to warping. Some have actually shipped bent in the past, and others warp so much the glass actually shatters. Couple that in an industrial warehouse with temperature changes—not a favorable result. Even aluminum and stainless steel are known to warp a few microns because of temperature changes in machine shops, so we’ve come to expect sheets of silicon, aluminum, and glass to do the same. Industrial tablets are built to withstand temperature changes, vibrations, shocks, and accidental damage, extending their life beyond what a consumer would expect. Built with industrial-grade components, these tough tablets have a Mean Time Between Failure (MTBF) timespan of six years. Consider that the original iPad released in 2010—several models of the iPad have been released between then and 2017, suggesting that one industrial tablet will last longer than several iPad generations. Again, lower TCO for the industrial tablet.

Capacitive is Great Technology—but Not For Industrial Tablets

Working in a warehouse often requires gloves—regular gloves, unless you buy capacitive-knit gloves (which are expensive and don’t provide much protection), don’t work on capacitive screens. Capacitive technology uses the electrical charge from our hands to actually register a change in voltage, thus changing the elements on screen. With a gloved hand, the electrical charge doesn’t register. Consumer grade tablets usually use capacitive screens, so a gloved hand won’t work. Industrial tablets use resistive screens so a gloved input can actually register. Sure, employees can take off their gloves and work with a tablet screen, but that’s quite a tedious annoyance.

These reasons clearly outline why tough tablets are the best choice for an industrial setting. Consumer grade tablets warp easier, batteries aren’t easily replaceable, gloved hands can’t interact with their screens, operational life is shorter, and there’s a higher TCO. Consider that the MTBF for an industrial tablet is longer than the lifespan for several generations of iPads and other tablets! You don’t want your employees to suffer productivity downtime over charging batteries or sending a broken tablet off to a manufacturer over one drop—unless you prefer spending more money over time.

 

 

Data Corruption in Hospitals

How to Avoid Data Corruption in Hospitals: Prevention Starts with Awareness

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Technology in any industry is always subject to Murphy’s Law; if a problem can arise, it will. That’s the lay of the land in tech, and there’s no avoiding it. However, awareness of data corruption in hospitals and being prepared with the right hardware helps any facility combat whatever technological mishaps might come around the corner, whether it’s mishandling equipment, faulty machinery, cybersecurity threats, drive failure in medical grade computers, or even an individual accessing the wrong data. Patient information is on the rise for the black market and is considered more “valuable” than credit card numbers. Individuals can access past healthcare records and use patient information to order medicine—which can lead to a host of other problems. In order to minimize these problems, it starts with awareness. Beyond that, here’s what’s in place to ensure data corruption in hospitals and cybersecurity breaches are kept to a minimum.

RAID Array

Redundancy is one of the primary keys to keeping data alive, especially in a highly mobile environment where hardware can (and will be) mishandled. Granted solid state drives have been more reliable in the past because of fewer moving parts, but it’s important to have redundancy in medical grade computers regardless of drive condition or health. Dual solid state drives are a necessity to avoid data corruption in hospitals. If a drive fails, the secondary drive is available to copy to a replacement drive during downtime windows. Plus, solid state is a technology that doesn’t require defragmentation management—maintenance doesn’t have to run defragmentation software to pull computers out of commission. Using this technology keeps data throughput high, time on medical grade computer maintenance low, computer profiles slimmer, and patient records more secure.

Auto-Shut Down with Hot-Swappable Batteries

Mobile environment computers can’t compromise with stationary power or faulty batteries. The wrong battery-powered tablet might shut off immediately on low power instead of auto-saving work and shutting down. A computer plugged into a wall outlet can potentially turn into a tripping hazard, especially if the machine needs to be relocated around patients. And if someone actually does trip and pull the plug out of the outlet, and unexpected system shutdown can cause data corruption in hospitals and their integrated systems, unless those systems are equipped with redundancy power systems or are battery powered “hot swap” computers. These medical grade computers are designed to run on multiple Lithium-Ion batteries that can be swapped out while the computer is still running. Alerts will notify a user when battery power is below a certain threshold and can even initiate a system shutdown before complete power loss to avoid any system corruption. Over time, the efficacy of a Lithium-Ion battery will wear down as will any rechargeable battery, and eventually must be replaced. However, having extra batteries on hand will ensure power downtime will be virtually timeless.

Cybersecurity as an Utmost in Importance

The wireless data transmissions of a hospital are constant, transferring files between several computers at high speeds. That’s why a lot of systems operate with Intel-certified WiFi and Bluetooth wireless modules so data transmissions run with more secure wireless transmissions. It’s important to have the best hardware to ensure data bouncing between mobile environment computers stays intact. As before, data transmission is never perfect, but using the best technology available to healthcare professionals ensures top encryption for wireless file transmissions. If data is ever captured for use outside the medical environment, encryption ensures that it can’t be read for any purpose, whether malicious or not.

There’s Always the Human Element

Data corruption in hospitals can happen with something we’re all prone to—accidental dropping and damage. It’s important to have data storage shock-mounted in case of these slight mishaps, but, as before, mobile environment computers often have a secondary layer of protection against accidental damage using a RAID array for storage. Even if there’s significant damage to storage on a mobile environment computer, data redundancy is ensured so loss is kept at a low rate of chance. Solid state drives have improved security benefits over older platter drives—without moving parts, drive information is less prone to loss because of better manufacturing trends. To put simply: we all drop things and that causes damage. Solid state drives break less.

The good news is that Cybernet’s medical grade computers offer all of these features. These computers are built from the ground up with several real-world aspects in mind, data corruption being one of them. Take a look at what we have to customize for your medical staff needs and put us to the test. Combining higher-quality manufacturing for solid state drives, higher encryption with Intel-certified WiFi/Bluetooth modules, and never-off, hot-swappable Lithium-Ion batteries, Cybernet’s computers are prime for the medical environment, boasting a less than 2% failure rate in real world application.

Why Industrial Computers Are Perfect for Challenging Environments

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Industrial computers are best equipped to work under the challenging working environments because they are built from the ground up to withstand the conditions that are not electronics-friendly. We can define such challenging working environments as anything that surpasses the norms of your typical controlled workspace such found in the office, school, library, retail store, or even hospital.

Temperature

The challenging working environments in the industrial sector vary greatly and can be characterized by higher or lower temperatures than that of an indoor installation. Notably, when we speak about temperatures and the ability of the industrial computers to withstand the higher and the lower temperature margins, we should also inquire into the possibility of the temperature fluctuations. For example, when your industrial computer or rugged tablet is exposed to colder temperatures outside in the field and significantly warmer temperatures in the engineer’s vehicle or tent. Assuming your technical workers carry a rugged tablet from the tent and into the cold, the temperature fluctuation is abrupt and causes condensation. How will your iPad or Android tablet behave if you subject it to such frequent temperature fluctuations? Rugged tablets are built with such temperature fluctuations in mind, so the condensation or cold/heat do not affect the internal electronics. Industrial computers, too, are enclosed in a rugged casing that withstands extreme temperatures and protects the discreet parts from their destructive effects.

Humidity

Temperature is not the only factor contributing to the ruggedness of the workspace. Humidity and exposure to liquid spills, splashes, liquid cleaning, or the need to function in the outdoor settings where it can rain is also a part of the normal operational needs in the industrial sector. The industrial computers, therefore, are liquid proof and have a sturdy casing that does not disintegrate if you clean it with a chemical solution.

Dust and Debris

On the contrary, if dust and other harmful particles find their way inside your computer, its lifespan shortens and its performance can be hindered. Industrial computers design takes into account the dusty, greasy and oily environments we can find in the food, beverage, restaurant industries, and other industrial settings, such as oil and gas. The fanless design and IP65 sealed, rugged casing keeps the dust, oil, grease and other harmful debris at bay.

Shock and Vibration

Vibration is, perhaps, one of the main characteristic features of the industrial workspace, be it on the construction site, on the manufacturing floor, or in the warehouse where the forklifts work. Needless to say, the off-the-shelf computers, when used in such environment, tend to fail significantly faster than if you use them in the office. The industrial computer, on the other hand, come with the solid state drive technology, and MIL-STD certified components and a rugged enclosure – all of which protect the electronics from the destructing effects of the excessive vibration and shock exposure.

Altitude, Solar Radiation

Solar radiation and altitude have a significant effect on the electronic products, and industrial computers use the different type of material and a design that stands up to a higher level of expectations than the consumer-grade computers. Unlike the MTBF of the discreet parts of the industrial computers, the MTBF of the discreet parts of the consumer PCS drops significantly when the PCs are exposed to high altitudes in the mountains, underground installations in the mining industry or excessive UV index, especially during the prolonged periods.

Location

For some reason, when most people think about rugged, industrial environments, they tend to focus on the temperature, humidity, and vibration, whereas the location or the distance from the headquarters also translates into a factor of the ruggedness. Be in underground, high in the mountain, far in the field, or out in the desert or the sea, your industrial computers need advanced connectivity and electrical and radiation safety to ensure a) your installations are connected and the data keeps syncing, b) the safety of your installations and workers, c) the safety and longevity of your industrial computer, if it is exposed to power outages and current fluctuations.

Therefore, the industrial computers possess the advanced connectivity options – wireless WAN and LAN capabilities, 3G, 4G, Bluetooth, and Wi-Fi. As long as the rugged tablets are concerned, they cannot be locked to a specific wireless carrier, and allow for GSM or CDMA connectivity without being dependent on a specific provider. The electrical and radiation safety is ensured with MIL-STD rated components and a variety of stringent certifications adopted internationally.

Space Constraints

Space constraints also create a challenge the industrial computers need to address. Organizations often need to mount computers in rather small areas with very limited air circulation that can cause the overheating of a regular computer. Industrial computers rely on the fanless design that uses the passive cooling system. This build has several benefits. First, there are less moving parts in the computer, so its lifespan increases. Second, no harmful particles or dust penetrate the enclosure. Third, this configuration consumes significantly less power to cool down and run. Therefore, industrial computers are also energy-efficient, saving companies significant amounts in power consumption.

More so, if you need a robust industrial computer that is smaller than your typical installations. So, industrial computers address the challenge of space constraints with a variety of sizes and customizable configurations. The latter address, aside from small form factor in mini rugged PCs, the compatibility challenges with legacy systems and interfaces.

Customization Is A Must

So, customization is another way industrial computers address the need to adapt to challenging working environments. Industrial computers come with VESA mount options, legacy ports, dual hard drive support, Windows/Linux support, and a wealth of customizable parameters from hard drive to RAM and video card, or storage capacity. The ability of rugged computers and tablets to interface with a growing variety of complex networks of software and equipment is one of their decisive advantages achieved through customization.

Worker Safety

There is more to the industrial environment than the physical parameters. Namely, the worker safety, data integrity, security, and the sustainability. The worker safety is ensured with stringent tests and certifications, such as MIL-STD rated discreet components, IP65 rating, waterproof bezels, 60601-1 electrical and radiation safety, IEEE, or EN 50155 vibration protection, and many other certifications. If a device is not built with these intrinsic safety features from the ground up, it is not apt for use in the challenging working environments.

Data Integrity and Safety

Data integrity is ensured with the protection against current fluctuations, backup batteries and dual hard drive (SSD) technology and advanced connectivity for timely sync. On the other hand, data security features of industrial computers ensure the data is accessible only to authorized personnel and applications. With industrial espionage and ransomware rates increasing in all industries, cyber security issues cannot be ignored. Therefore, advanced authentication options, such as CAC/ Smart Card reader, biometric authentication with a fingerprint scanner, RFID Imprivata SSO coupled with Windows Professional user authentication features, sandboxing, encryption and remote administration offer the high level of security for your corporate data.

Sustainability

Future-proof sustainability is another crucial advantage of robust industrial computers and rugged tablets. As your workflow evolves and you add more devices and interfaces to the system, your industrial computers need to be able to accommodate your growing needs in capacity, performance, and compatibility. The trend toward the implementation of Big Data, IoT, predictive analytics and everything AI means your industrial computers will need more processing power sometime during their realistic, expected life cycle. Will you be able to upgrade them? Will the manufacturer offer spare parts, extra ports or other upgrade options if the need should arise?

To ensure your industrial computers and tablets are capable of sustaining peak performance under the increasingly resource-hungry – or mobile – use, make sure the manufacturer offers ample flexibility for the initial customization and the subsequent upgrades.

At Cybernet, we believe each client is unique, and ensure our industrial computers address the highest bar of our clients’ expectations. Contact us today to get a quote for your customized build.

Rugged Technology's role in protecting Information during a disaster

The Role Of Rugged Technology In Protecting Information When Disaster Strikes

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Natural and manmade disasters and other catastrophic events pose a serious threat to the human lives and livelihood of organizations around the world. The challenge for organizations and emergency responders today is to make themselves more resilient in the face of the unknown, and become more agile, flexible and functional when disaster strikes. Not if, but when. In the light of the recent hurricanes, floods, and tornadoes, organizations are seeking proactive strategies to protect their information technology assets.

Many organizations turn to rugged technology for a reliable and affordable solution to the challenge. Rugged computers and tablets are increasingly popular across a variety of industries, and disaster preparedness is one of the reasons the adoption of rugged technology is booming.

Rugged technology comes with several features critical during and after a disaster:

  • MIL-STD-810G certified
  • Designed for harsh, rugged environments with extreme temperatures
  • Ingress protection IP65 – water-, dust- and debris- proof
  • Optionally fanless (more efficient cooling system and power consumption, but also superior ingress protection)
  • Easy-to-deploy and integrate, advanced compatibility options, i.e. legacy ports, PoE
  • Drop, vibration and shock protection
  • High performance, superior cooling, and Electromagnetic Interference/Electromagnetic Compatibility certifications
  • Internal backup batteries or hot-swappable batteries for uninterrupted uptime
  • Advanced authentication and encryption for data security
  • Advanced connectivity options

Healthcare, military, government, education, oil, and gas, retail and logistics companies and organizations across the globe now count on rugged technology to keep their critical business data safe, accessible and functional in the event of a disaster. First responders have long been enjoying the advantages of rugged tablets in disaster response.

Disaster Preparedness

Rugged technology is cost-effective. Due to its durability and uptime reliability, long lifespan, MTBF and low fail rate, its cost of ownership is significantly lower than that of a consumer-grade PC or tablet when used in rugged environments. Accounting for military-grade, shock, vibration and waterproof rugged computers and mobile tablets during disaster preparedness planning enables companies to save more resources for disaster response, and rely on technology that will stay functional during and after a disaster.

Personnel Safety

Rugged technology on-site and in the field helps organizations maintain their personnel connected in the event of a disaster. Should WiFi or LAN connection fail, 3G, 4G or Power-over-Ethernet will keep the headquarters in the know of their personnel location, allow to maintain data sync or wrap up the operations and save data securely.

When powered by internal batteries or hot-swappable batteries, rugged devices can run uninterrupted for as long as the swappable batteries are getting charged, or up to several hours otherwise. Having an up-to-date map of personnel location and needs, as well as their special skills, certifications and experience helps decision-makers coordinate rescue or response efforts efficiently.

At the same time, the affected personnel in the field have significantly improved chances of not only survival but timely shut down of operations with all data saved. As is the case with first responders, coordinated actions, teleconferencing, ongoing data sync is critical for the successful rescue of victims.

Data Protection

Securing the integrity and protection of confidential data in the event of a disaster is paramount. Financial data, health records, human resource database, inventory, proprietary information, pending patents, mergers – your employees carry and upload gigabytes of corporate secrets to company computers and mobile devices. When a device is lost or stolen, which can happen easily during or after a disaster, a company must ensure the data on a lost device can not be accessed by unauthorized entities. Rugged technology ensures such level of advanced authorization with a fingerprint reader, smart card or CAC reader, or RFID technology.

Furthermore, if rugged devices are backed by an internal power source, the employees will be able to save the current data and shut down in an appropriate manner. The rugged technology effectively minimizes data loss or corruption during disasters.

Resource Tracking

Supply chains are especially vulnerable to disruptions caused by disasters, when an operation out of sync or disrupted can cause millions in damage. Disrupted global supply chains such as relief organizations, medicine, water and basic food suppliers, can leave millions of victims cut off from critical resources. Suppliers, in this case, suffer significant losses.

First responders, relief suppliers, and global supply chains need to know who needs the resources first and where. Keeping the on-site and in the field personnel connected helps supply chains track their resources efficiently and rationally during a disaster, preventing or minimizing downtime. Due to the high mobility of rugged technology, companies increase their situational awareness, identify damage or potential vulnerability in real time and act accordingly. This flexibility and reliability enable the companies to make their operations more resilient and agile during unexpected events.

Crisis Response – Staying Operational in Disconnected Areas

The first moments that follow a disaster are often the most critical for victims, as well as equipment and data integrity. During these moments the traditional communication infrastructure is most likely to fail.

Companies need to be able to gather, sync and share critical data, coordinate operations and communicate in disconnected environments. When high-bandwidth network connectivity is unavailable, it is critical for data to be saved locally to computers or mobile devices for further sync when connectivity is restored. Better yet, if the computers and mobile devices are equipped with alternative connectivity options for timely coordination, and rugged technology comes with advanced connectivity.

Rugged technology is indispensable for companies recovering after a disaster – they need to assess damage and submit orders immediately after the event, or during an ongoing event. Such advanced connectivity makes systems more efficient, improving overall response time.

Coordinating Response Efforts and Delivering Resources

Coordinated response and collaboration are critical for organizations recovering after a disaster. Bringing the people, resources and safeguarding IT assets from different departments, branches and locations is critical, and rugged technology helps headquarters maintain contact with employees in different locations and ensures data security and integrity.

Rugged technology ensures connectivity and uptime, providing organizations with real-time data about affected facilities, available resources and urgent needs. Decision-makers can make ad hoc analysis to decide how to deliver resources where they are needed most, which operations must be prioritized, and which can be paused, minimizing the damage. Organizations have better chances of coordinating efforts with first responders in delivering aid to affected facilities if their critical systems remain operational.

Summary

You can’t predict the future, but you can make your organization more resilient, agile and prepared in the face of the unexpected, and effectively prevent it from destroying your valuable IT assets. Not to mention the life-saving potential of rugged technologies.

The benefits of rugged technologies in ensuring business continuity and data integrity in the event of disasters:

  • Eases the strain of disaster preparedness planning.
  • Decreases downtime in the event of a disaster.
  • Keeps isolated areas/employees connected.
  • Provides a safe and secure means of saving data.
  • Keeps locally stored data secure in the case of device loss or theft.
  • Ensures business continues uninterrupted.
  • Facilitates coordination of response efforts.

Creating A Streamlined System Of Work & Communication Across A Variety Of Devices

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A streamlined and efficient communication provides consistently high levels of performance of the modern, mobile workforce working in the field, on the go, on the manufacturing floor, or from home. In order to guarantee a streamlined system of work and communication within an organization, your employees must be on the same page. The lack of coherence and data synchronization may affect their efficiency. Coordinated actions are only possible through applications that centralize data and distribute it across a large variety of corporate mobile and stationary devices. Organizations across industries use efficient synergies of the mobile and rugged IT solutions to streamline their communication and workflow.

Benefits

  1. Open communicative environment. When employees and managers obtain a greater visibility into the company’s strategy, they understand how their individual goals fit into it. This understanding motivates and energizes employees to be more productive.
  2. Connect teams, enhance collaboration. Collaboration and collective brainstorms that engage remote teams to accelerate teamwork. Leaders timely communicate business strategies, teams easily seek out expert opinion inside the organization, no unit is cut out from the company’s environment, irrespective of the location.
  3. Optimize employee schedules. Minimize canceled jobs, lost time and missed opportunities by bringing the right people at the right time on any project.
  4. Employee engagement. People love gadgets, and with intuitive, easy-to-handle gadgets your employees will complete their reporting on the go. With online performance evaluation tools, managers can assess employee skills, identify whether more training is needed, or if certain employees would be more productive in a different department.
  5. Monitor business continuity, productivity. Enterprise productivity software solutions enable managers to track progress at every stage, engage immediate reinforcement, necessary coaching, or support to keep the deadlines on track.
  6. Monitor employee progress. Timely communication enables managers to track progress, alert employees to potential shortcomings, motivate, reward and encourage them.
  7. Analyze performance. Advanced reporting, operations analysis, predictive diagnostics help companies gain a deep understanding of inner processes, market trends, customer preferences, planning and operational flaws. Performance metrics, analytical and forecast reports help managers in redesigning deficient strategies. The growing trend in harnessing the Big Data is contributing immensely to the way companies make their forecasts.
  8. Boost cybersecurity. Cybersecurity is often viewed as a burden, but proactive industries are seeing it as a business enabler. Modern technologies enable a great level of data security through the adoption of the cloud solutions, full disk encryption, end-to-end data encryption, easy-to-use advanced user authentication with a biometric reader, CAC, smart card or RFID readers, user access controls, remote wiping.

How Streamlined Communication Improves Workflow

Emergency Responders

  • Video conferencing with first responders in the field.
  • Timely teams coordination.
  • Secure patient data transmission in real time.
  • Timely reinforcement dispatch.
  • Instant status reports, evidence collecting.
  • Secure and constant access to department network.

These and many other benefits stem from the use of rugged, medical-grade tablets running EHR, messengers, and other emergency back-end enterprise solutions.

Health Care

  • Persistent connection to the department network.
  • Telehealth, videoconferencing.
  • Decreased: paperwork, duplicate tests, errors.
  • Efficient medication dispensing, prescription management.

The use of EHR, Help, task management system, secure communication apps by doctors and nurses, RFID and barcode scanners in asset management and tracking streamline hospitals workflow and eliminates tedious manual data input.

Transportation, Pickup, and Delivery

  • Increased delivery speed with route optimization.
  • Mobile devices with RFID, barcode scanners for fast package scanning, deliveries recording, signature capturing to ensure proof of delivery.
  • Live updates on route changes, traffic situation, new delivery destinations.
  • Automated processing of shipment data to speed delivery.

Education

  • Productivity and teaching tools available on desktops as much as on tablets are effective tools for managing students and enhancing the learning process.
  • Replacing paper with technology for tests and textbooks.
  • Extensive planning programs, note taking, student engagement software.
  • Faster results processing and scoring.
  • Streamlined collaboration on assignments with to-do and teamwork apps.

Asset Management Across A Variety of Industries

  • Track and secure equipment on the move.
  • Monitor activities of high-value assets.
  • Improve inventory accuracy.
  • Reduce inventory tracking time and cost of service.
  • Optimize maintenance schedules.
  • Manage maintenance costs through time and cost tracking apps.
  • Reduce downtime.
  • Increase technician productivity.

To streamline the enterprise-wide communication, companies need to account for the following factors:

  1. Device’s ruggedness
    The majority of U.S. office workforce relies on technology for productivity, and field workforce is quickly catching up with the adoption of rugged tablets. Choosing the environment-appropriate form factor ensures your employees’ are connected at all times.
  2. IoT and legacy equipment compatibility
    To ensure your employees can access the data from relevant IoT devices and legacy equipment alike, ensure their desktop and mobile devices offer the compatibility options. Wired and wireless connectivity, legacy ports, HMI capabilities – better compatibility means more actionable data and processes that can be controlled remotely or automated.
  3. Application-device compatibility
    One of the key aspects of streamlined communication and a work in-sync is your desktop and mobile devices’ compatibility with your communication and productivity software. With the majority of desktops used across organizations being Windows-based, the mobile tablets running Windows provide the greatest compatibility levels as compared to other mobile platforms.
  4. Data security
    Increasing your employees’ access to corporate communication channels and data storage requires proper data protection and user authentication. So, accounting for the hardware-level capabilities for data protection (RFID, CAC, smart card, biometric readers, disk encryption) is necessary prior to the device purchase.
  5. Usability
    The usability affects whether your employees use their devices eagerly or only when pressed to do so. Devices must be easy to use and carry around. They can not be bulky, heavy, or require too much attention during use. Besides a compact form factor and mounting, transporting or carrying options, your devices must offer a familiar user interface to ensure minimal learning curve for the employees. Windows proves to be the optimum choice since its desktop and mobile versions offer the same user experience.
  6. Uptime
    The cloud has made it possible to sync and deliver data to employees in any location, but the remote employees don’t have access to the cloud when their devices are down. So, battery life is important. For desktop devices, internal backup battery guarantees your staff can save their work and shut down safely. Alternatively, Power over Ethernet (PoE) capability and hot-swappable batteries with a charging station ensure uptime during power outages. For rugged tablets, opt for solutions that offer extended battery life or hot-swappable batteries with a charging station.Another factor affecting uptime is devices’ failure rates. Organizations are seeing wisdom in deploying rugged tablets with low failure rates in harsh environments since downtime and replacement costs have ruled out consumer devices from the use in rugged environments.
  7. Remote access capability
    To streamline your operations, ensure data security and devices’ performance, your ITs must be able to access the corporate devices remotely, be it to manage user access, install software or OS updates, locate or wipe a lost or stolen device, or collect analytics.

The Importance Of Real-Time Communication Technology In The Event Of A Disaster

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Healthcare facilities are complex ecosystems with hundreds of clinical and administrative processes. Hospitals also play a central role in disaster response, and technology revolutionizes how first responders organize, automate and streamline the workflow. Natural and manmade disasters of the past have taught us the reliable, durable and resilient means of communication are vital to the disaster response.

The crucial purpose of mobile technology in disaster response is data access and communication in two aspects. The first is the emergency response when a disaster affects the hospital premises and the facility has to keep functioning. The staff and patient coordination becomes vital in mitigating the damage and protecting lives. The second is the emergency response on the site of a natural or manmade disaster.

On-Site Disaster

Hospitals need to be prepared for on-site emergencies, and an increasing number of facilities are adopting mobile technology for uses beyond patient records and clinic research. Hospitals are using real-time communication tech to protect their staff, patients, and visitors before and during emergencies. Natural disasters and active shooter attacks aside, medical buildings can be hazardous due to the large quantities of biohazard and chemical substances they store. Hospitals adopt digital emergency response plans in sync with local firefighters and police. The healthcare facilities can make live updates on the property and population so that first responders have the floor plans, a list of hazardous substances, campus maps, the location of fire hydrants, etc. This information at the fingertips of medical staff, patients, and first responders results in a smarter, more effective emergency response.

Natural and Manmade Disasters Alerts

Mobile technology has become an indispensable tool of disaster alerts. With a dozen of apps from FEMA and Red Cross, to name a few, mobile devices get real-time alerts on the upcoming natural disasters and keep the first responders up-to-date with how the disaster evolves. This effectively rules out such situations when a natural disaster takes place and local hospitals remain unaware until the flow of patients floods their premises. Disaster alert systems keep the first responders in sync with the upcoming and evolving disasters, which allows for timely preparation. The medics know where the most affected regions are, and the possible type of casualties.

Telemedicine

During a disaster, effective communication is often the difference between life and death. Rugged tablets with increasingly sophisticated wireless connectivity and backup batteries, high-definition video and audio technology are revolutionizing emergency services.

Telepresence has become a reality, where a slew of mobile applications collectively known as telemedicine is dramatically transforming disaster response. TACTEL, the Tactical Telemedicine initiative, for example, has been designed for the first responders that support law enforcement during active shooter incidents with multiple casualties. Allowing the on-site EMTs and paramedics to connect directly to local and regional trauma centers, apps such as TACTEL provide live triage support and medical cooperation in a variety of scenarios. The program was tested in trauma surgeon/medic interaction for victims with head injury, extreme bleeding, and gunshot wounds. Real-time interaction between trauma surgeons and SWAT medics facilitates a streamlined patient stabilization.

Live Data Sync

Real-time data entry on-scene provides an unprecedented value to trauma centers. Surgeons acquire facts and details of casualties in real time, which facilitates preparations for patient arrival.

On-site data acquisition also streamlines patient identification, which provides relevant data about patient allergies and health conditions. Fast data access also helps bill the insurance providers and prevent legal incidents.

TCO, Integration Into The Existing Ecosystem

Healthcare facilities often face budget limitations when introducing new equipment, and TCO is one of the top concerns. Decision-makers should know the consumer tablets show drastic failure rates when used in healthcare. Popular non-rugged consumer devices (when used in healthcare or business) have a failure rate of 15.2%, and up to 40%. On the other hand, rugged medical tablets by Cybernet have an Overall Failure Rate of less than 2%.

How the new mobile tech gets integrated into the existing ecosystem of a facility is one of the constituents of the Total Cost of Ownership since it encompasses deployment, maintenance and compatibility with the slew of existing apps and equipment. Windows- or Linux-based tablets are perfect to incorporate into the complex medical ecosystem, where EMR software such as EPIC and other back-end applications (databases, image, and video viewing) require powerful hardware.

Disaster responders need mobile devices that adhere to the following requirements:

  • Ruggedness to withstand harsh environments common in disaster response situations. They can withstand drops, are dust and waterproof.
  • Uptime Reliability to ensure minimum downtime. Ideally, such medical tablets should come with hot-swappable batteries that allow for battery swap without powering down the device.
  • Reliable wired and wireless connectivity, which is critical in disaster response, with 3G and 4G LTE support,  GPS navigation, and Bluetooth and IP connectivity to support peripherals, including legacy.
  • Safe for near-patient use and in compliance with industry safety standards against electrocution, and radiation.
  • Antimicrobial, easy to disinfect to prevent the spread of germs.
  • Capacitive touchscreen to recognize input from a gloved finger or a stylus.
  • Integrated peripherals such as barcode scanner, smart card or IRS scanners.
  • Secure to protect confidential medical data.
  • Flexible mounting and docking options.
  • Long-term software compatibility to support contextual apps used for EMR, reporting, insurance lookups, etc.
  • Easy to carry, with a handle and straps – first responders should not worry about their devices, but focus on their patients.

Summary

It takes a medical-grade rugged device to transform an emergency vehicle into an operational mobile office capable of harnessing all the benefits of mobile technology, such as:

  • Improved electronic Patient Care Reporting
  • Automatic inventory management
  • Timely alert on patient allergies and existing health conditions
  • HIPAA-compliant data collection
  • Sync of patient injuries and stabilization procedures with trauma centers
  • Video conferencing with a remote team support for incident assessment, decision-making
  • Elimination of paperwork, delays in data entry, and the need for duplicate data entry

The use of real-time, mobile communication technologies can create a powerful platform that captures data from tablets, EHRs, clinical information systems on the go, and syncs it across disparate locations. That big data gives the healthcare worker a holistic, real-time view of the disaster situation, patients triage, identification, health records and insurance information on any device in the system. Such smart ecosystem provides more efficient care, saves more lives, and makes the work of emergency responders safer. Finally, with rugged tablets built from the ground up for medical use, a hospital’s digital workflow meets critical security regulations.