Knowledge Base

When I turn on my computer, it's asking me for a password.

Cause - Unit has a BIOS protection password enabled

To obtain the BIOS unlock password, please contact the Cybernet Manufacturing Tech Support Department. The Support Department is available Monday through Friday from 8:00am - 5:00pm Pacific Time, excluding holidays. It is possible for the BIOS password protection to be disabled. Please see the related articles for instructions.